Notice2022-22239
Proposed Agency Information Collection Activities; Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
October 13, 2022
Issuing agencies
Federal Reserve System
Abstract
The Board of Governors of the Federal Reserve System (Board) invites comment on a proposal to extend for three years, with revision, the Consumer Satisfaction Questionnaire (FR 1379a), Federal Reserve Consumer Help--Consumer Survey (FR 1379b), Consumer Complaint Form (FR 1379c), and Interagency Appraisal Complaint Form (FR 1379d) (collectively FR 1379; OMB No. 7100-0135).
Full Text
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<title>Federal Register, Volume 87 Issue 197 (Thursday, October 13, 2022)</title>
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[Federal Register Volume 87, Number 197 (Thursday, October 13, 2022)]
[Notices]
[Pages 62104-62105]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-22239]
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FEDERAL RESERVE SYSTEM
Proposed Agency Information Collection Activities; Comment
Request
AGENCY: Board of Governors of the Federal Reserve System.
ACTION: Notice, request for comment.
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SUMMARY: The Board of Governors of the Federal Reserve System (Board)
invites comment on a proposal to extend for three years, with revision,
the Consumer Satisfaction Questionnaire (FR 1379a), Federal Reserve
Consumer Help--Consumer Survey (FR 1379b), Consumer Complaint Form (FR
1379c), and Interagency Appraisal Complaint Form (FR 1379d)
(collectively FR 1379; OMB No. 7100-0135).
DATES: Comments must be submitted on or before December 12, 2022.
ADDRESSES: You may submit comments, identified by FR 1379, by any of
the following methods:
<bullet> Agency website: <a href="https://www.federalreserve.gov/">https://www.federalreserve.gov/</a>. Follow
the instructions for submitting comments at <a href="https://www.federalreserve.gov/apps/foia/proposedregs.aspx">https://www.federalreserve.gov/apps/foia/proposedregs.aspx</a>.
<bullet> Email: <a href="/cdn-cgi/l/email-protection#13617674603d707c7e7e767d6760537576777661727f617660766165763d747c65"><span class="__cf_email__" data-cfemail="6b190e0c1845080406060e051f182b0d0e0f0e190a07190e180e191d0e450c041d">[email protected]</span></a>. Include the OMB
number or FR number in the subject line of the message.
<bullet> Fax: (202) 452-3819 or (202) 452-3102.
<bullet> Mail: Federal Reserve Board of Governors, Attn: Ann E.
Misback, Secretary of the Board, Mailstop M-4775, 2001 C St NW,
Washington, DC 20551.
All public comments are available from the Board's website at
<a href="https://www.federalreserve.gov/apps/foia/proposedregs.aspx">https://www.federalreserve.gov/apps/foia/proposedregs.aspx</a> as
submitted, unless modified for technical reasons or to remove
personally identifiable information at the commenter's request.
Accordingly, comments will not be edited to remove any confidential
business information, identifying information, or contact information.
Public comments may also be viewed electronically or in paper in Room
M-4365A, 2001 C St NW, Washington, DC 20551, between 9:00 a.m. and 5:00
p.m. on weekdays. For security reasons, the Board requires that
visitors make an appointment to inspect comments. You may do so by
calling (202) 452-3684. Upon arrival, visitors will be required to
present valid government-issued photo identification and to submit to
security screening in order to inspect and photocopy comments.
Additionally, commenters may send a copy of their comments to the
Office of Management and Budget (OMB) Desk Officer for the Federal
Reserve Board, Office of Information and Regulatory Affairs, Office of
Management and Budget, New Executive Office Building, Room 10235, 725
17th Street NW, Washington, DC 20503, or by fax to (202) 395-6974.
FOR FURTHER INFORMATION CONTACT: Federal Reserve Board Clearance
Officer--Nuha Elmaghrabi--Office of the Chief Data Officer, Board of
Governors of the Federal Reserve System, Washington, DC 20551, (202)
452-3829.
SUPPLEMENTARY INFORMATION: On June 15, 1984, OMB delegated to the Board
authority under the Paperwork Reduction Act (PRA) to approve and assign
OMB control numbers to collections of information conducted or
sponsored by the Board. In exercising this delegated authority, the
Board is directed to take every reasonable step to solicit comment. In
determining whether to approve a collection of information, the Board
will consider all comments received from the public and other agencies.
During the comment period for this proposal, a copy of the proposed
PRA OMB submission, including the draft reporting form and
instructions, supporting statement, and other documentation, will be
made available on the Board's public website at <a href="https://www.federalreserve.gov/apps/reportforms/review.aspx">https://www.federalreserve.gov/apps/reportforms/review.aspx</a> or may be requested
from the agency clearance officer, whose name appears above. Final
versions of these documents will be made available at <a href="https://www.reginfo.gov/public/do/PRAMain">https://www.reginfo.gov/public/do/PRAMain</a>, if approved.
Request for Comment on Information Collection Proposal
The Board invites public comment on the following information
collection, which is being reviewed under authority delegated by the
OMB under the PRA. Comments are invited on the following:
a. Whether the proposed collection of information is necessary for
the proper performance of the Board's functions, including whether the
information has practical utility;
b. The accuracy of the Board's estimate of the burden of the
proposed information collection, including the validity of the
methodology and assumptions used;
c. Ways to enhance the quality, utility, and clarity of the
information to be collected;
d. Ways to minimize the burden of information collection on
respondents, including through the use of automated collection
techniques or other forms of information technology; and
e. Estimates of capital or startup costs and costs of operation,
maintenance, and purchase of services to provide information.
At the end of the comment period, the comments and recommendations
received will be analyzed to determine the extent to which the Board
should modify the proposal.
Proposal Under OMB Delegated Authority To Extend for Three Years, With
Revision, the Following Information Collection
Collection title: Consumer Satisfaction Questionnaire, Federal
Reserve Consumer Help--Consumer Survey, Consumer Complaint Form, and
Interagency Appraisal Complaint Form.
Collection identifier: FR 1379.
OMB control number: 7100-0135.
Frequency: Event generated.
Respondents: The FR 1379 panel comprises appraisers, individuals,
and other entities.
Estimated number of respondents: FR 1379c, 11,853 and FR 1379d, 3.
Estimated average hours per response: FR 1379c, 0.16666 and FR
1379d, 0.5.
Estimated annual burden hours: FR 1379c, 1,975 and FR 1379d, 2.
General description of collection: The FR 1379a is sent to
consumers who have filed complaints with the Federal Reserve against
state member banks or other financial institutions supervised by the
Board. The information is used to assess the satisfaction of the
consumers with the Federal Reserve's handling of, and written response
to, their complaints at the conclusion of an investigation. The FR
1379b is a survey sent to consumers who contact the Federal Reserve
Consumer Help (FRCH) desk to file a complaint or inquiry. The
information is used to determine whether consumers are satisfied with
the way the FRCH handled their complaint. The FR 1379c form addresses
the burden associated with consumers electronically submitting a
complaint against a financial institution to the FRCH. The FR 1379d
form collects information about complaints regarding a regulated
institution's non-compliance with the appraisal independence standards
and the Uniform Standards of Professional Appraisal Practice, including
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complaints from appraisers, individuals, and other entities.
Proposed revisions: The Board proposes to discontinue the FR 1379a
and FR1379b surveys. The Board has not administered these surveys to
consumers in at least 10 years and does not foresee a need to
administer those surveys in the future.
Legal authorization and confidentiality: The Board uses information
obtained via the FR 1379 forms to fulfill its obligations under section
8 of the Federal Deposit Insurance Act,\1\ section 11(a) of the Federal
Reserve Act,\2\ and Title XI of the Financial Institutions Reform,
Recovery, and Enforcement Act.\3\ The FR 1379 forms are voluntary.
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\1\ 12 U.S.C. 1818 (authorizing the Board to enforce compliance
with laws against entities within its jurisdiction, including state
member banks).
\2\ 12 U.S.C. 248(a) (authorizing the Board to examine the
affairs of each Federal Reserve Bank and of each member bank).
\3\ 12 U.S.C. 3339 (requiring the Board to prescribe appropriate
standards for the performance of real estate appraisals in
connection with federally related transactions under its
jurisdiction).
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Individual respondents may request confidential treatment in
accordance with the Board's Rules Regarding Availability of
Information.\4\ Requests for confidential treatment of information are
reviewed on a case-by-case basis. To the extent information provided
under these collections is nonpublic commercial or financial
information, which is both customarily and actually treated as private
by the respondent, or to the extent the information reflects personnel
and medical files, the disclosure of which would constitute a clearly
unwarranted invasion of personal privacy, the information may be
protected from disclosure pursuant to exemptions 4 or 6 of the Freedom
of Information Act.\5\
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\4\ 12 CFR 261.17.
\5\ 5 U.S.C. 552(b)(4); (b)(6).
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Determinations regarding disclosure of the information collected
via the FR 1379 forms will be made in accordance with the Privacy
Act.\6\ A hyperlink directing the respondent to the relevant Privacy
Act statement is provided in these forms on the Board's website.
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\6\ 5 U.S.C. 552a(b).
Board of Governors of the Federal Reserve System, October 7,
2022.
Michele Taylor Fennell,
Deputy Associate Secretary of the Board.
[FR Doc. 2022-22239 Filed 10-12-22; 8:45 am]
BILLING CODE 6210-01-P
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