Paperwork Reduction Act 60-Day Notice; Request for Comments
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Abstract
USAID's Performance Improvement Officer (PIO) will administer an annual, internal Customer Service Survey (CSS) and use staff feedback to improve customer service operations. USAID leadership uses CSS results to demonstrate their commitment to listening to customers, making data-informed decisions, and addressing customers' issues. In accordance with the Paperwork Reduction Act of 1995, USAID requests public comment on this collection from all interested individuals and organizations.
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<title>Federal Register, Volume 87 Issue 158 (Wednesday, August 17, 2022)</title>
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[Federal Register Volume 87, Number 158 (Wednesday, August 17, 2022)]
[Notices]
[Page 50599]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-17633]
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Notices
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Federal Register / Vol. 87, No. 158 / Wednesday, August 17, 2022 /
Notices
[[Page 50599]]
AGENCY FOR INTERNATIONAL DEVELOPMENT
Paperwork Reduction Act 60-Day Notice; Request for Comments
AGENCY: U.S. Agency for International Development (USAID).
ACTION: Notice and request for comments; announcement of Customer
Service Survey.
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SUMMARY: USAID's Performance Improvement Officer (PIO) will administer
an annual, internal Customer Service Survey (CSS) and use staff
feedback to improve customer service operations. USAID leadership uses
CSS results to demonstrate their commitment to listening to customers,
making data-informed decisions, and addressing customers' issues. In
accordance with the Paperwork Reduction Act of 1995, USAID requests
public comment on this collection from all interested individuals and
organizations.
DATES: USAID intends to issue the survey in late winter/early spring
2023. Comments are due October 17, 2022.
ADDRESSES: Send all electronic comments to <a href="/cdn-cgi/l/email-protection#cda0acbeb9bfa2a3aa8db8beaca4a9e3aaa2bb"><span class="__cf_email__" data-cfemail="177a76646365787970576264767e7339707861">[email protected]</span></a>. Include
``Announcement of Customer Service Survey'' in the subject line.
FOR FURTHER INFORMATION CONTACT: Maggie Strong, <a href="/cdn-cgi/l/email-protection#bdd0dccec9cfd2d3dafdc8cedcd4d993dad2cb"><span class="__cf_email__" data-cfemail="3c515d4f484e53525b7c494f5d5558125b534a">[email protected]</span></a>,
202-921-5104.
SUPPLEMENTARY INFORMATION: The Customer Service Survey will be
administered to USAID staff, including contractors. USAID staff of all
hiring mechanisms have the opportunity to take the survey;
participation is not mandatory. USAID uses data for internal decision-
making and data will not be made public.
Margaret Emery Strong,
Senior Analyst, USAID.
[FR Doc. 2022-17633 Filed 8-16-22; 8:45 am]
BILLING CODE 6116-01-P
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