Notice and Request for Comments on Revision of a Previously Approved Information Collection Request
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Abstract
In accordance with the Paperwork Reduction Act of 1995, the Department of Transportation's (DOT) Office of the Secretary (OST) announces its plan to submit the Information Collection Request (ICR) described below to the Office of Management and Budget (OMB) for its review and approval and invites public comment. The Executive Order, "Setting Customer Service Standards," directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers' needs, the Department of Transportation (DOT) seeks a renewal without revision to a fast track generic clearance information collection request already approved by OMB. OST requests renewal without revision of ICR with OMB Control Number: 2105-0573 as described below. We published a Federal Register Notice with a 60-day public comment period on this information collection on May 24, 2022. We are required to publish this notice in the Federal Register by the Paperwork Reduction Act of 1995.
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<title>Federal Register, Volume 87 Issue 148 (Wednesday, August 3, 2022)</title>
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[Federal Register Volume 87, Number 148 (Wednesday, August 3, 2022)]
[Notices]
[Pages 47497-47498]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-16539]
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DEPARTMENT OF TRANSPORTATION
[OMB Control No. 2105-0573; Docket No. DOT-OST-2022-0085]
Notice and Request for Comments on Revision of a Previously
Approved Information Collection Request
AGENCY: Department of Transportation.
ACTION: Notice; request for comment.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, the
Department of Transportation's (DOT) Office of the Secretary (OST)
announces its plan to submit the Information Collection Request (ICR)
described below to the Office of Management and Budget (OMB) for its
review and approval and invites public comment. The Executive Order,
``Setting Customer Service Standards,'' directs Federal agencies to
provide service to the public that matches or exceeds the best service
available in the private sector. In order to work continuously to
ensure that our programs are effective and meet our customers' needs,
the Department of Transportation (DOT) seeks a renewal without revision
to a fast track generic clearance information collection request
already approved by OMB. OST requests renewal without revision of ICR
with OMB Control Number: 2105-0573 as described below. We published a
Federal Register Notice with a 60-day public comment period on this
information collection on May 24, 2022. We are required to publish this
notice in the Federal Register by the Paperwork Reduction Act of 1995.
DATES: Submit comments on or before: September 2, 2022.
ADDRESSES: Submit comments identified by Information Collection 2105-
0573, Fast Track Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery, by any of the following methods:
<bullet> Federal eRulemaking portal: <a href="https://www.regulations.gov">https://www.regulations.gov</a>.
Follow the instructions for submitting comments. Comments submitted
electronically, including attachments to <a href="https://www.regulations.gov">https://www.regulations.gov</a>,
will be posted to the docket unchanged.
<bullet> Mail: U.S. Department of Transportation, Office of the
Chief Information Officer, 1200 New Jersey Avenue SE, Washington, DC
20590. ATTN: Chief Data Officer/IC 2105-0573, Fast Track Generic
Clearance for the Collection of Qualitative Feedback on Agency Service
Delivery.
Instructions: Please submit comments only and cite Information
Collection 2105-0573, Fast Track Generic Clearance for the Collection
of Qualitative Feedback on Agency Service Delivery in all
correspondence related to this collection. To confirm receipt of your
comment(s), please check <a href="http://regulations.gov">regulations.gov</a>, approximately two-to-three
business days after submission to verify posting (except allow 30 days
for posting of comments submitted by mail).
FOR FURTHER INFORMATION CONTACT: Requests for additional information
should be directed to Daniel Morgan, Assistant Chief Information
Officer for Data Services/Chief Data Officer, or via email to
<a href="/cdn-cgi/l/email-protection#9cf8fdf2f5f9f0b2f1f3eefbfdf2dcf8f3e8b2fbf3ea"><span class="__cf_email__" data-cfemail="2a4e4b44434f46044745584d4b446a4e455e044d455c">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
Title: Fast Track Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery.
Abstract: The information collection activity will garner
qualitative customer and stakeholder feedback in an efficient, timely
manner, in accordance with the Department's commitment to improving
service delivery. By qualitative feedback we mean information that
provides useful insights on perceptions and opinions, but are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. This feedback will provide
insight into customer or stakeholder perceptions, opinions, experiences
and expectations, provide an early warning of issues with service, or
focus attention on areas where communication, training or changes in
operations might improve delivery of products or services. These
collections will allow for ongoing, collaborative and actionable
communications between the Department of Transportation and its
customers and stakeholders. It will also allow feedback to contribute
directly to the improvement of program management. Feedback or
information collected under this generic clearance will provide useful
information, but it will not yield data that can be generalized to the
overall population.
The U.S. Department of Transportation will only submit collections
if they meet the following criteria.
<bullet> The collections are voluntary.
<bullet> The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government.
<bullet> The collections are noncontroversial and do not raise
issues of concern to other Federal agencies.
<bullet> Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future.
<bullet> Personally identifiable information (PII) is collected
only to the extent necessary and is not retained.
<bullet> Information gathered is intended to be used only
internally for general service improvement and program management
purposes and is not intended for release outside of the Department (if
released, the Department must indicate the qualitative nature of the
information).
This type of generic clearance for qualitative information will not
be used for quantitative information collections that are designed to
yield reliably actionable results, such as monitoring trends over time
or documenting program performance. Such data uses require more
rigorous designs that address: The target population to which
[[Page 47498]]
generalizations will be made, the sampling frame, the sample design
(including stratification and clustering), the precision requirements
or power calculations that justify the proposed sample size, the
expected response rate, methods for assessing potential nonresponse
bias, the protocols for data collection, and any testing procedures
that were or will be undertaken prior to fielding the study. Depending
on the degree of influence the results are likely to have, such
collections may still be eligible for submission for other generic
mechanisms that are designed to yield quantitative results.
Type of Review: Renewal without revision of a previously approved
Information Collection Request.
Affected Public: Individuals and Households, Businesses and
Organizations, State, Local or Tribal Government.
Estimated Number of Respondents: 240,000.
Estimated Annual Responses: 80,000.
Estimated Annual Burden Hours: 20,000 hours.
Frequency: One-time requirement.
Annual burden hours = (80,000 responses) x (15 minutes) = 1,200,000
min = 20,000 hours.
Total burden hours for 3 years = 20,000 x 3 = 60,000 hours.
Total respondents = 80,000 (each year) x 3 = 240,000.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval.
Comments are invited on: (a) Whether the collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information shall have practical utility; (b) the
accuracy of the agency's estimate of the burden of the collection of
information; (c) ways to enhance the quality, utility, and clarity of
the information to be collected; (d) ways to minimize the burden of the
collection of information on respondents, including through the use of
automated collection techniques or other forms of information
technology; and (e) estimates of capital or start-up costs and costs of
operation, maintenance, and purchase of services to provide
information.
Burden means the total time, effort, or financial resources
expended by persons to generate, maintain, retain, disclose or provide
information to or for a Federal agency. This includes the time needed
to review instructions; to develop, acquire, install and utilize
technology and systems for the purpose of collecting, validating and
verifying information, processing and maintaining information, and
disclosing and providing information; to train personnel and to be able
to respond to a collection of information, to search data sources, to
complete and review the collection of information; and to transmit or
otherwise disclose the information.
All written comments will be available for public inspection
Regulations.gov.
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless it displays a
currently valid Office of Management and Budget control number.
Dated: July 28, 2022.
Michael Howell,
Paperwork Reduction Act, Information Collection Officer.
[FR Doc. 2022-16539 Filed 8-2-22; 8:45 am]
BILLING CODE 4910-9X-P
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