Agency Information Collection Activities; Submission to the Office of Management and Budget (OMB) for Review and Approval; Comment Request; Weather.gov Visitor Experience Survey
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Issuing agencies
Abstract
The Department of Commerce, in accordance with the Paperwork Reduction Act of 1995 (PRA), invites the general public and other Federal agencies to comment on proposed, and continuing information collections, which helps us assess the impact of our information collection requirements and minimize the public's reporting burden. The purpose of this notice is to allow for 60 days of public comment preceding submission of the collection to OMB.
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<title>Federal Register, Volume 87 Issue 137 (Tuesday, July 19, 2022)</title>
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[Federal Register Volume 87, Number 137 (Tuesday, July 19, 2022)]
[Notices]
[Pages 43007-43008]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-15365]
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DEPARTMENT OF COMMERCE
National Oceanic and Atmospheric Administration
Agency Information Collection Activities; Submission to the
Office of Management and Budget (OMB) for Review and Approval; Comment
Request; <a href="http://Weather.gov">Weather.gov</a> Visitor Experience Survey
AGENCY: National Oceanic & Atmospheric Administration (NOAA), Commerce.
ACTION: Notice of information collection, request for comment.
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SUMMARY: The Department of Commerce, in accordance with the Paperwork
Reduction Act of 1995 (PRA), invites the general public and other
Federal agencies to comment on proposed, and continuing information
collections, which helps us assess the impact of our information
collection requirements and minimize the public's reporting burden. The
purpose of this notice is to allow for 60 days of public comment
preceding submission of the collection to OMB.
DATES: To ensure consideration, comments regarding this proposed
information collection must be received on or before September 19,
2022.
ADDRESSES: Interested persons are invited to submit written comments to
Adrienne Thomas, NOAA PRA Officer, at <a href="/cdn-cgi/l/email-protection#7031140219151e1e155e24181f1d1103301e1f11115e171f06"><span class="__cf_email__" data-cfemail="327356405b575c5c571c665a5d5f5341725c5d53531c555d44">[email protected]</span></a>. Please
reference OMB Control Number 0648-xxxx in the subject line of your
comments. Do not submit Confidential Business Information or otherwise
sensitive or protected information.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
specific questions related to collection activities should be directed
to Dr. Tyra Brown Harris, Project Manager, DOC/NOAA/NWS/DISS, 11691 SW
17th
[[Page 43008]]
Street, Miami, FL 33165-2149, (202) 468-8972, <a href="/cdn-cgi/l/email-protection#27535e5546094555485049674948464609404851"><span class="__cf_email__" data-cfemail="b7c3cec5d699d5c5d8c0d9f7d9d8d6d699d0d8c1">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
I. Abstract
This is a request for a new collection of information.
The data collection is sponsored by DOC/NOAA/National Weather
Service (NWS)/Office of Dissemination (DISS) in consultation with the
NWS Communications Division. <a href="http://Weather.gov">Weather.gov</a> is the main entry point to NWS
forecasts, warnings, and other information for a diverse user
community, including the public, partners and emergency managers,
academia, researchers, and employees. The user interface is intended to
serve many purposes for these audiences but regular feedback through
Customer Satisfaction Surveys from all users emphasizes varying levels
of difficulty locating basic information. Such difficulty diminishes
the overall customer experience. Additionally, during high impact
events, <a href="http://Weather.gov">Weather.gov</a> is known to suffer performance issues due to
increased traffic.
The <a href="http://Weather.gov">Weather.gov</a> Survey is permitted under 15 U.S.C. Ch. 111,
Weather Research and Forecasting Information. It also advances the NWS
Strategic Plan (2019-2022) ``Transformative Impact-Based Decision
Support Services (IDSS) and Research to Operations and Operations to
Research (R2O/O2R). The Survey also addresses the NWS Weather Ready
Nation (WRN) Roadmap (2013) Sections 1.1.1, 1.1.2, 1.1.3, 1.1.8, and
3.1.4.
The purpose of this collection is to help determine the appropriate
web content for weather.gov so the customer experience can be improved
and the content can be better accessed and used. NWS is looking to
improve functionality, ease of use, and formatting but feedback on any
other areas of weather.gov that NWS should consider updating is welcome
as well. The collection will create a high-level data requirements
document that identifies a set of high-priority NWS products, services,
and observations that provide mission-critical, timely, and reliable
information to make decisions with when seconds count. The document
will also identify high-level partner requirements for accessibility
(mobile versus desktop), timeliness, and reliability.
This information would be collected on a one-off basis and analyzed
by Forrester Research, who has assisted NWS in creating a survey
instrument and would provide NWS with a summary of findings, raw data
and access to interactive ``dashboards'', or tools, to visualize the
aggregated data. Respondents include the general public, defined as
(adults ages 18+) who reside in the United States, as well as NWS
partners. Forrester will oversee recruitment of U.S. adults by an
online market research company that aggregates large panels of people
who sign up to complete internet surveys. Respondents will be asked
questions about their preferred way of getting weather information
(including weather on regular days and during severe/hazardous
weather), their use of <a href="http://Weather.gov">Weather.gov</a> and other weather websites, interest
in different types of weather information on a website, priorities and
preferences in accessing weather-related information online, and
preferred format of receiving weather information. This data collection
serves many purposes, including gaining a better understanding of the
online weather information needs (including information about hazardous
weather) of different customer groups, including historically
underserved and socially vulnerable communities, how they prefer to
receive this information, how they would like the <a href="http://Weather.gov">Weather.gov</a> main page
to be organized, what additional functionality they expect that would
make them feel better prepared for hazardous weather, and has the
potential to explore possible correlations and causal relationships
with other observed variables of interest. This data will be used by
the OSTI in NWS to develop a set of website content requirements to
improve the structure and navigation on <a href="http://Weather.gov">Weather.gov</a>.
II. Method of Collection
Since the primary objective is to inform website content
requirements for <a href="http://Weather.gov">Weather.gov</a>, the method of data collection will be a
web-based survey interface. Survey sample respondents (from an online
panel) will be nationally representative, using demographic questions
captured in the survey to set quotas that mirror the distribution of
demographic groups in the U.S. and Territories. The survey will be
translated to Spanish.
III. Data
OMB Control Number: 0648-XXXX.
Form Number(s): None.
Type of Review: Regular (New information collection).
Affected Public: Individuals and Households.
Estimated Number of Respondents: 14,750.
Estimated Time per Response: <a href="http://Weather.gov">Weather.gov</a> Survey: 15 minutes.
Estimated Total Annual Burden Hours: 3,688.
Estimated Total Annual Cost to Public: None.
Respondent's Obligation: Voluntary.
Legal Authority: 15 U.S.C. Ch. 111, Weather Research and
Forecasting Information.
IV. Request for Comments
We are soliciting public comments to permit the Department/Bureau
to: (a) Evaluate whether the proposed information collection is
necessary for the proper functions of the Department, including whether
the information will have practical utility; (b) Evaluate the accuracy
of our estimate of the time and cost burden for this proposed
collection, including the validity of the methodology and assumptions
used; (c) Evaluate ways to enhance the quality, utility, and clarity of
the information to be collected; and (d) Minimize the reporting burden
on those who are to respond, including the use of automated collection
techniques or other forms of information technology.
Comments that you submit in response to this notice are a matter of
public record. We will include or summarize each comment in our request
to OMB to approve this ICR. Before including your address, phone
number, email address, or other personal identifying information in
your comment, you should be aware that your entire comment--including
your personal identifying information--may be made publicly available
at any time. While you may ask us in your comment to withhold your
personal identifying information from public review, we cannot
guarantee that we will be able to do so.
Sheleen Dumas,
Department PRA Clearance Officer, Office of the Chief Information
Officer, Commerce Department.
[FR Doc. 2022-15365 Filed 7-18-22; 8:45 am]
BILLING CODE 3510-KE-P
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