Notice2022-13200
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
June 21, 2022
Issuing agencies
Council on Environmental Quality
Abstract
Consistent with the Paperwork Reduction Act of 1995 (PRA), this notice announces that the Council on Environmental Quality (CEQ) will submit an Information Collection Request (ICR) to the Office of Management and Budget (OMB) for review and approval. This notice describes a collection of information on generic clearance for qualitative feedback on agency service delivery. An agency may not conduct or sponsor and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number.
Full Text
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<title>Federal Register, Volume 87 Issue 118 (Tuesday, June 21, 2022)</title>
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[Federal Register Volume 87, Number 118 (Tuesday, June 21, 2022)]
[Notices]
[Pages 36830-36831]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-13200]
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COUNCIL ON ENVIRONMENTAL QUALITY
[CEQ-2022-0003]
Generic Clearance for the Collection of Qualitative Feedback on
Agency Service Delivery
AGENCY: Council on Environmental Quality.
ACTION: Notice of information collection; request for comments.
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SUMMARY: Consistent with the Paperwork Reduction Act of 1995 (PRA),
this notice announces that the Council on Environmental Quality (CEQ)
will submit an Information Collection Request (ICR) to the Office of
Management and Budget (OMB) for review and approval. This notice
describes a collection of information on generic clearance for
qualitative feedback on agency service delivery. An agency may not
conduct or sponsor and a person is not required to respond to a
collection of information unless it displays a currently valid OMB
control number.
DATES: Interested persons are invited to submit comments on or before
July 21, 2022.
ADDRESSES: You may submit comments, identified by docket number CEQ-
2022-0003, by any of the following methods:
<bullet> Federal eRulemaking Portal: <a href="https://www.regulations.gov">https://www.regulations.gov</a>.
Follow the instructions for submitting comments.
<bullet> Fax: 202-456-6546.
<bullet> Mail: Council on Environmental Quality, 730 Jackson Place
NW, Washington, DC 20503.
All submissions received must include the agency name, ``Council on
Environmental Quality,'' and the docket number, CEQ-2022-0003. All
comments received will be posted without change to <a href="https://www.regulations.gov">https://www.regulations.gov</a>, including any personal information provided. Do
not submit electronically any information you consider to be private,
Confidential Business Information (CBI), or other information, the
disclosure of which is restricted by statute.
FOR FURTHER INFORMATION CONTACT: To request additional information
about this Information Collection Request, please contact Sharmila L.
Murthy at 202-395-5750 or <a href="/cdn-cgi/l/email-protection#2e7d464f5c4347424f006200635b5c5a46576e4d4b5f004b415e00494158"><span class="__cf_email__" data-cfemail="c794afa6b5aaaeaba6e98be98ab2b5b3afbe87a4a2b6e9a2a8b7e9a0a8b1">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION:
CEQ previously published this proposed information collection in
the Federal Register on March 16, 2022, and allowed 60 days for public
comment. 87 FR 14842. CEQ did not receive any public comments. CEQ
notes that the total burden hours have changed since the 60-day notice
due to a clerical error. The purpose of this notice is to allow an
additional 30 days for public comment.
Pursuant to the Paperwork Reduction Act, 44 U.S.C. 3506(c)(2)(A),
CEQ is soliciting comments and information to enable it to: (1)
evaluate whether the proposed collection of information is necessary
for the proper performance of the functions of CEQ, including whether
the information will have practical utility; (2) evaluate the accuracy
of CEQ's estimate of the burden of the proposed collection of
information, including the validity of the methodology and assumptions
used; (3) enhance the quality, utility, and clarity of the information
to be collected; and (4) minimize the burden of the collection of
information on those who are to respond, including through the use of
automated collection techniques or other forms of information
technology.
Abstract: The information collection activity provides a means to
garner qualitative stakeholder feedback in an efficient, timely manner.
CEQ envisions using surveys and focus groups to enhance customer
service, improve product development, target messaging, ensure quality
control, engage with stakeholders, and spur innovation. Information
gathered will yield qualitative information; the collections will not
be designed or expected to yield statistically representative results,
but rather to provide insight about the challenges that subsets of
stakeholders face. This feedback will provide insights into stakeholder
perceptions, experiences and expectations, provide an understanding of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. These collections will allow for ongoing, collaborative, and
actionable communications between CEQ and its stakeholders. It also
will allow feedback to contribute directly to the improvement of
program management and services. The solicitation of feedback will
target areas such as timeliness, appropriateness, accuracy of
information, courtesy, efficiency of service delivery, and resolution
of issues with service delivery. CEQ will assess responses to plan and
inform efforts to improve or maintain the quality of service offered to
the public. If this information is not collected, vital feedback from
stakeholders on CEQ's services will be unavailable.
[[Page 36831]]
CEQ will only submit a collection for approval by OMB under this
generic clearance if the collections are voluntary; the collections are
low burden for respondents and are low- or no-cost for both the
respondents and the Federal Government; the collections are
noncontroversial and do not raise issues of concern to other Federal
agencies; the collections are targeted to the solicitation of opinions
from respondents who have experience with a program or may have
experience with a program in the near future; personally identifiable
information is collected only to the extent necessary and is not
retained; information gathered will be used only internally for general
service improvement and program management purposes; information
gathered will not be used for the purpose of substantially informing
influential policy decisions; and information gathered will yield
qualitative information.
Title of Collection: CEQ Stakeholder Engagement.
Form Numbers: None.
Respondents/affected entities: Individuals and households;
businesses, academic institutions, non-profit groups, and other
organizations; or state, Tribal, local, or foreign governments.
Respondent's obligation to respond: Voluntary.
Estimated number of respondents: 125,000 (over three years).
Frequency of response: Once.
Total estimated burden: 9,000 hours (over three years). Burden is
defined at 5 CFR 1320.03(b).
Total estimated cost: There are no annualized capital or operation
and maintenance costs.
Amy B. Coyle,
Deputy General Counsel.
[FR Doc. 2022-13200 Filed 6-17-22; 8:45 am]
BILLING CODE 3325-F2-P
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