Notice of Stakeholder Survey for Qualitative Feedback on Agency Service Delivery
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Issuing agencies
Abstract
The Federal Mediation and Conciliation Service (FMCS) invites the general public and other Federal Agencies to take this opportunity to comment on the following information collection request, Stakeholder Survey for Qualitative Feedback on Agency Service Delivery. This information collection request was previously approved by the Office of Management Budget (OMB) and FMCS is requesting a revision of a currently approved collection. This collection was developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on service delivery.
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<title>Federal Register, Volume 87 Issue 107 (Friday, June 3, 2022)</title>
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[Federal Register Volume 87, Number 107 (Friday, June 3, 2022)]
[Notices]
[Pages 33788-33789]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-11952]
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FEDERAL MEDIATION AND CONCILIATION SERVICE
Notice of Stakeholder Survey for Qualitative Feedback on Agency
Service Delivery
AGENCY: Federal Mediation and Conciliation Service (FMCS).
ACTION: 30-Day notice and request for comments.
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SUMMARY: The Federal Mediation and Conciliation Service (FMCS) invites
the general public and other Federal Agencies to take this opportunity
to comment on the following information collection request, Stakeholder
Survey for Qualitative Feedback on Agency Service Delivery. This
information collection request was previously approved by the Office of
Management Budget (OMB) and FMCS is requesting a revision of a
currently approved collection. This collection was developed as part of
a Federal Government-wide effort to streamline the process for seeking
feedback from the public on service delivery.
DATES: Comments must be submitted on or before July 5, 2022.
ADDRESSES: You may submit comments, identified by Stakeholder Survey
for Qualitative Feedback on Agency Service Delivery, through one of the
following methods:
<bullet> Email: <a href="/cdn-cgi/l/email-protection#c7b5a2a0aeb4b3a2b587a1aaa4b4e9a0a8b1"><span class="__cf_email__" data-cfemail="7e0c1b19170d0a1b0c3e18131d0d50191108">[email protected]</span></a>;
<bullet> Mail: Office of the General Counsel, One Independence
Square, 250 E Street SW, Washington, DC 20427. Please note that at this
time, mail is sometimes delayed. Therefore, we encourage emailed
comments.
FOR FURTHER INFORMATION CONTACT: Joshua Flax, 202-606-5476,
<a href="/cdn-cgi/l/email-protection#d2b8b4beb3aa92b4bfb1a1fcb5bda4"><span class="__cf_email__" data-cfemail="92f8f4fef3ead2f4fff1e1bcf5fde4">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: Copies of the agency questions are available
here.
I. Information Collection Request
Agency: Federal Mediation and Conciliation Service.
Form Number: OMB No. 3076-0017.
Type of Request: Revision of a currently approved collection.
Affected Entities: Federal government and private sector.
Frequency: This survey is completed once.
Abstract: This information collection provides a means to garner
qualitative client and stakeholder feedback in an efficient, timely
manner, in accordance with the Administration's commitment to improving
service delivery. This feedback will provide insights into client or
stakeholder perceptions, experiences, and expectations. The
[[Page 33789]]
surveys will provide notice of issues with service, or focus attention
on areas where communication, training or changes in operations might
improve delivery of products or services. The surveys are not
statistical surveys that yield quantitative results that can be
generalized to the population of study. These collections will allow
for ongoing, collaborative, and actionable communications between the
Agency and its clients and stakeholders. It will also allow feedback to
contribute directly to improve program management. Responses will be
assessed to plan and inform efforts to improve or maintain the quality
of service offered to the public. Collecting this information is
critical for ensuring quality service offered to the public.
Burden: FMCS receives approximately 7,100 responses per year and
the time required is approximately one minute.
II. Request for Comments
FMCS solicits comments to:
i. Evaluate whether the proposed collections of information are
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility.
ii. Enhance the accuracy of the agency's estimates of the burden of
the proposed collection of information.
iii. Enhance the quality, utility, and clarity of the information
to be collected.
iv. Minimize the burden of the collections of information on those
who are to respond, including the use of appropriate automated,
electronic collection technologies or other forms of information
technology.
III. 60-Day Comment Period
This information was previously published in the Federal Register
on March 30, 2022, allowing for a 60-day public comment period under
Document 2022-06658 at 87 FR 18370. FMCS received no comments.
IV. The Official Record
The official records are electronic records.
List of Subjects
Labor-Management Relations.
Dated: May 31, 2022.
Anna Davis,
Acting General Counsel.
[FR Doc. 2022-11952 Filed 6-2-22; 8:45 am]
BILLING CODE 6732-01-P
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