Notice2022-11279
Homeland Security Advisory Council New Projects
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
May 26, 2022
Issuing agencies
Homeland Security Department
Abstract
The Secretary of the Department of Homeland Security (DHS), Alejandro N. Mayorkas, directed his Homeland Security Advisory Council (HSAC) to establish a subcommittee entitled Assessment of Disinformation Best Practices and Safeguards on May 18, 2022. The Disinformation Best Practices and Safeguards subcommittee will provide findings and recommendations to the HSAC on how the Department can most effectively and appropriately address disinformation that poses a threat to the homeland, while increasing transparency and protecting free speech, civil rights, civil liberties, and privacy. The Secretary also directed the HSAC to establish a subcommittee entitled Assessment of Customer Experience and Service Delivery on May 18, 2022. The Customer Experience and Service Delivery subcommittee will provide findings and recommendations to the HSAC on how the Department can improve its customer experience and service delivery mechanisms to meet customer and community needs, including by leveraging technology and other innovations and increasing efficiency. This notice is not a solicitation for membership.
Full Text
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<title>Federal Register, Volume 87 Issue 102 (Thursday, May 26, 2022)</title>
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[Federal Register Volume 87, Number 102 (Thursday, May 26, 2022)]
[Notices]
[Pages 32047-32048]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-11279]
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DEPARTMENT OF HOMELAND SECURITY
[Docket No. DHS-2022-0029]
Homeland Security Advisory Council New Projects
AGENCY: The Office of Partnership and Engagement (OPE), The Department
of Homeland Security (DHS).
ACTION: Notice of initial projects for the Homeland Security Advisory
Council.
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SUMMARY: The Secretary of the Department of Homeland Security (DHS),
Alejandro N. Mayorkas, directed his Homeland Security Advisory Council
(HSAC) to establish a subcommittee entitled Assessment of
Disinformation Best Practices and Safeguards on May 18, 2022. The
Disinformation Best Practices and Safeguards subcommittee will provide
findings and recommendations to the HSAC on how the Department can most
effectively and appropriately address disinformation that poses a
threat to the homeland, while increasing transparency and protecting
free speech, civil rights, civil liberties, and privacy.
The Secretary also directed the HSAC to establish a subcommittee
entitled Assessment of Customer Experience and Service Delivery on May
18, 2022. The Customer Experience and Service Delivery subcommittee
will provide findings and recommendations to the HSAC on how the
Department can improve its customer experience and service delivery
mechanisms to meet customer and community needs, including by
leveraging technology and other innovations and increasing efficiency.
This notice is not a solicitation for membership.
FOR FURTHER INFORMATION CONTACT: Michael J. Miron, Deputy Executive
Director of the Homeland Security Advisory Council, The Office of
Partnership and Engagement, U.S. Department of Homeland Security at
202-282-8000 or <a href="/cdn-cgi/l/email-protection#7d352e3c3e3d150c5319150e531a120b"><span class="__cf_email__" data-cfemail="743c273537341c055a101c075a131b02">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: The HSAC provides organizationally
independent, strategic, timely, specific, and actionable advice and
recommendations for the consideration of the Secretary of the
Department of Homeland Security on matters related to homeland
security. The HSAC is comprised of leaders in local law enforcement,
first responders, public health, State, local and tribal government,
national policy, the private sector, and academia.
Tasking (1): The Disinformation Best Practices and Safeguards
subcommittee will provide findings and recommendations to the HSAC on
how the Department can most effectively and appropriately address
disinformation that poses a threat to the homeland, while increasing
transparency and protecting free speech, civil rights, civil liberties,
and privacy.
The subcommittee's assessment will include, but need not be limited
to, the following:
1. Recommendations for how the Department can most effectively and
appropriately address disinformation that poses a threat to the
homeland, while protecting free speech, civil rights, civil liberties,
and privacy, including through proposed unified principles to guide the
Department's disinformation-related work; and,
2. Recommendations for how to achieve greater transparency across
our disinformation-related work, including to increase trust with the
public and other key stakeholders, in a way that could serve as a model
for achieving transparency in other mission areas.
Tasking (2): As noted above, the Customer Experience and Service
Delivery subcommittee will provide findings and recommendations to the
HSAC on how the Department can improve our customer experience and
service delivery mechanisms to meet customer and community needs,
including by leveraging technology and other innovations and increasing
efficiency.
DHS interacts with the public on a daily basis more than any other
federal agency. It is among our top priorities to ensure we are
effectively meeting the needs of the diverse communities we serve. To
this end, we are focused on facilitating lawful trade and travel more
efficiently, modernizing our ports of entry and border processing,
increasing equity in disaster assistance programs,
[[Page 32048]]
streamlining the process to deliver legal immigration benefits,
increasing our transparency and openness with the public, strengthening
the cybersecurity of public and private sector partners, and much more.
The assessment of our customer experience and service delivery
mechanisms will include, but need not be limited to, the following:
1. Recommendations for how to better design the Department's
delivery of services to meet customer and community needs, including by
(a) leveraging technology and other innovations to reduce burdens on
the public, and (b) increasing the adoption of best practices to
maximize efficiency and improve the customer experience across relevant
mission areas;
2. Recommendations for how the Department can measure customer
experience and service delivery effectiveness, establish targets for
improvement, and ensure that our programs, policies, and operations
improve equity and protect privacy, civil rights, and civil liberties;
and,
3. Recommendations for how the Department can better exchange with
the private sector the knowledge, talent, and best practices around
customer experience and service delivery, such as through executives-
in-residence and public sector leave programs.
Schedule (1): The Disinformation Best Practices and Safeguards
subcommittee's findings and recommendations will be submitted to the
HSAC for its deliberation and vote during a public meeting. Once the
report is voted on by the HSAC, it will be sent to the Secretary for
his review and acceptance. Disinformation Best Practices and Safeguards
subcommittee findings and recommendations should be submitted to the
HSAC by August 1, 2022.
Schedule (2): The Customer Experience and Service Delivery
subcommittee's findings and recommendations will be submitted to the
Homeland Security Advisory Council for its deliberation and vote during
a public meeting. Once the report is voted on by the HSAC, it will be
sent to the Secretary for his review and acceptance. Customer
Experience and Service subcommittee findings and recommendations should
be submitted to the Homeland Security Advisory Council by October 19,
2022.
Dated: May 20, 2022.
Michael J. Miron,
Deputy Executive Director, Homeland Security Advisory Council,
Department of Homeland Security.
[FR Doc. 2022-11279 Filed 5-25-22; 8:45 am]
BILLING CODE 9112-FN-P
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