Notice2022-11145
Agency Information Collection Activities: Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
May 24, 2022
Issuing agencies
Consumer Financial Protection Bureau
Abstract
In accordance with the Paperwork Reduction Act of 1995 (PRA), the Consumer Financial Protection Bureau (CFPB or Bureau) requests the extension of the Office of Management and Budget's (OMB's) approval of the existing information collection titled, "Consumer Response Government and Congressional Portal Boarding Forms," approved under OMB Control Number 3170-0057.
Full Text
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<title>Federal Register, Volume 87 Issue 100 (Tuesday, May 24, 2022)</title>
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[Federal Register Volume 87, Number 100 (Tuesday, May 24, 2022)]
[Notices]
[Pages 31539-31540]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-11145]
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BUREAU OF CONSUMER FINANCIAL PROTECTION
[Docket No. CFPB-2022-0031]
Agency Information Collection Activities: Comment Request
AGENCY: Bureau of Consumer Financial Protection.
ACTION: Notice and request for comment.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA),
the Consumer Financial Protection Bureau (CFPB or Bureau) requests the
extension of the Office of Management and Budget's (OMB's) approval of
the existing information collection titled, ``Consumer Response
Government and Congressional Portal Boarding Forms,'' approved under
OMB Control Number 3170-0057.
DATES: Written comments are encouraged and must be received on or
before June 23, 2022 to be assured of consideration.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function. In general,
all comments received will become public records, including any
personal information provided. Sensitive personal information, such as
account numbers or Social Security numbers, should not be included.
FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of
this information collection request is available at
<a href="http://www.regulations.gov">www.regulations.gov</a>. Requests for additional information should be
directed to Anthony May, Paperwork Reduction Act Officer, at (202) 841-
0544, or email: <a href="/cdn-cgi/l/email-protection#04474254465b54564544676274662a636b72"><span class="__cf_email__" data-cfemail="763530263429262437361510061458111900">[email protected]</span></a>. If you require this document in an
alternative electronic format, please contact
<a href="/cdn-cgi/l/email-protection#783b3e283a27391b1b1d0b0b111a1114110c01381b1e081a561f170e"><span class="__cf_email__" data-cfemail="4d0e0b1d0f120c2e2e283e3e242f24212439340d2e2b3d2f632a223b">[email protected]</span></a>. Please do not submit comments to these
email boxes.
SUPPLEMENTARY INFORMATION:
Title of Collection: Consumer Response Government and Congressional
Portal Boarding Forms.
OMB Control Number: 3170-0057.
Type of Review: Extension of a currently approved information
collection.
Affected Public: State, Local, and Tribal Governments; Federal
Government.
Estimated Number of Respondents: 60.
Estimated Total Annual Burden Hours: 14.
Abstract: Section 1013(b)(3)(A) of the Dodd-Frank Wall Street
Reform and Consumer Protection Act (Dodd-Frank Act or Act) requires the
Bureau to ``facilitate the centralized collection of, monitoring of,
and response to consumer complaints regarding consumer financial
products or
[[Page 31540]]
services.'' \1\ The Act also requires the Bureau to ``share consumer
complaint information with prudential regulators, the Federal Trade
Commission, other Federal agencies, and State agencies.'' \2\ To
facilitate the collection of complaints, the Bureau accepts consumer
complaints submitted by members of Congress on behalf of their
constituents with the consumer's express written authorization for the
release of their personal information. In furtherance of its statutory
mandates related to consumer complaints, the Bureau uses Government and
Congressional Portal Boarding Forms (i.e., Boarding Forms) to register
users for access to secure, web-based portals. The Bureau has developed
separate portals for congressional users and other government users as
part of its secure web portal offerings (the Government Portal and the
Congressional Portal, respectively).\3\
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\1\ Codified at 12 U.S.C. 5493(b)(3)(A).
\2\ Dodd-Frank Act section 1013(b)(3)(D), codified at 12 U.S.C.
5493(b)(3)(D).
\3\ In addition to the boarding forms for congressional and
government users, the Bureau utilizes a separate OMB-approved form
to board companies onto their own distinct portal to access
complaints submitted against them, through OMB Control Number 3170-
0054 (Consumer Complaint Intake System Company Portal Boarding Form
Information Collection System).
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Through the Government Portal, government users can view consumer
complaint information in a user-friendly format that allows easy review
of complaints currently active in the Bureau process, complaints
referred to a prudential Federal regulator, and other closed/archived
complaints.
Through the Congressional Portal, members of Congress and
authorized congressional office staff can view data associated with
consumer complaints they submit on behalf of their constituents with
the consumer's express written authorization for the release of their
personal information. The Congressional Portal only displays
information about complaints submitted by the individual congressional
office.
Request for Comments: The Bureau published a 60-day Federal
Register notice on 1/28/2022 (87 FR 4569) under Docket Number: CFPB-
2022-0006. The Bureau is soliciting comments on: (a) Whether the
collection of information is necessary for the proper performance of
the functions of the Bureau, including whether the information will
have practical utility; (b) The accuracy of the Bureau's estimate of
the burden of the collection of information, including the validity of
the methods and the assumptions used; (c) Ways to enhance the quality,
utility, and clarity of the information to be collected; and (d) Ways
to minimize the burden of the collection of information on respondents,
including through the use of automated collection techniques or other
forms of information technology. Comments submitted in response to this
notice will be submitted to OMB as part of its review of this request.
All comments will become a matter of public record.
Anthony May,
Paperwork Reduction Act Officer, Consumer Financial Protection Bureau.
[FR Doc. 2022-11145 Filed 5-23-22; 8:45 am]
BILLING CODE 4810-AM-P
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