Notice2022-10101
Proposed Collection; Requesting Comments on Voluntary Customer Surveys To Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
May 11, 2022
Issuing agencies
Treasury DepartmentInternal Revenue Service
Abstract
The Internal Revenue Service, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other federal agencies to take this opportunity to comment on proposed and/or continuing information collections, as required by the Paperwork Reduction Act of 1995. The IRS is soliciting comments concerning Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions.
Full Text
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<title>Federal Register, Volume 87 Issue 91 (Wednesday, May 11, 2022)</title>
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[Federal Register Volume 87, Number 91 (Wednesday, May 11, 2022)]
[Notices]
[Pages 28868-28869]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-10101]
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DEPARTMENT OF THE TREASURY
Internal Revenue Service
Proposed Collection; Requesting Comments on Voluntary Customer
Surveys To Implement E.O. 12862 Coordinated by the Corporate Planning
and Performance Division on Behalf of All IRS Operations Functions
AGENCY: Internal Revenue Service (IRS), Treasury.
ACTION: Notice and request for comments.
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SUMMARY: The Internal Revenue Service, as part of its continuing effort
to reduce paperwork and respondent burden, invites the general public
and other federal agencies to take this opportunity to comment on
proposed and/or continuing information collections, as required by the
Paperwork Reduction Act of 1995. The IRS is soliciting comments
concerning Voluntary Customer Surveys to Implement E.O. 12862
Coordinated by the Corporate Planning and Performance Division on
Behalf of All IRS Operations Functions.
[[Page 28869]]
DATES: Written comments should be received on or before July 11, 2022
to be assured of consideration.
ADDRESSES: Direct all written comments to Andres Garcia, Internal
Revenue Service, Room 6526, 1111 Constitution Avenue NW, Washington, DC
20224, or by email to <a href="/cdn-cgi/l/email-protection#c8a7a5aae6bda6a1bc88a1babbe6afa7be"><span class="__cf_email__" data-cfemail="234c4e410d564d4a57634a51500d444c55">[email protected]</span></a>. Include OMB Control Number
1545-1432 in the subject line of the message.
FOR FURTHER INFORMATION CONTACT: Requests for additional information or
copies of this collection should be directed to Jon Callahan, (737)
800-7639, at Internal Revenue Service, Room 6526, 1111 Constitution
Avenue NW, Washington, DC 20224, or through the internet at
<a href="/cdn-cgi/l/email-protection#4c262322623e622f2d20202d242d220c253e3f622b233a"><span class="__cf_email__" data-cfemail="c0aaafaeeeb2eea3a1acaca1a8a1ae80a9b2b3eea7afb6">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: The IRS is currently seeking comments
concerning the following information collection tools, reporting, and
record-keeping requirements:
Title: Voluntary Customer Surveys to Implement E.O. 12862
Coordinated by the Corporate Planning and Performance Division on
Behalf of All IRS Operations Functions.
OMB Number: 1545-1432.
Form: Generic Customer Feedback Surveys.
Abstract: This is a generic clearance for an undefined number of
customer satisfaction and opinion surveys to be conducted over the next
three years. Surveys conducted under the generic clearance are used by
the Internal Revenue Service to determine levels of customer
satisfaction as well as issues that contribute to customer burden. This
information will be used to make quality improvements to products and
services.
Current Actions: A variety of questionnaires are expected to be
used in IRS data gathering efforts. The exact number of different
forms, the length of each form, and the number of respondents per form
are unknown at the present time. The IRS will also be consolidating
surveys issued using different clearance numbers to increase internal
efficiency and reduce duplication of work.
Type of Review: Revision of a currently approved collection.
Affected Public: Individuals or households, business or other for-
profit organizations, not-for-profit institutions, farms and Federal,
state, local or tribal governments.
Estimated Number of Responses: 450,000.
Estimated Time per Response: .10 hours.
Estimated Total Burden Hours: 45,000.
The following paragraph applies to all of the collections of
information covered by this notice:
An agency may not conduct or sponsor, and a person is not required
to respond to, a collection of information unless the collection of
information displays a valid OMB control number. Books or records
relating to a collection of information must be retained as long as
their contents may become material in the administration of any
internal revenue law. Generally, tax returns and tax return information
are confidential, as required by 26 U.S.C. 6103.
Request for Comments: Comments submitted in response to this notice
will be summarized and/or included in the request for OMB approval. All
comments will become a matter of public record. Comments are invited
on: (a) Whether the collection of information is necessary for the
proper performance of the functions of the agency, including whether
the information shall have practical utility; (b) the accuracy of the
agency's estimate of the burden of the collection of information; (c)
ways to enhance the quality, utility, and clarity of the information to
be collected; (d) ways to minimize the burden of the collection of
information on respondents, including through the use of automated
collection techniques or other forms of information technology; and (e)
estimates of capital or start-up costs and costs of operation,
maintenance, and purchase of services to provide information.
Approved: May 4, 2022.
Jon R. Callahan,
Tax Analyst.
[FR Doc. 2022-10101 Filed 5-10-22; 8:45 am]
BILLING CODE 4830-01-P
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