Agency Information Collection Activities: Proposed Collection; Comment Request
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Abstract
AHRQ invites public comment on its Request for Information (RFI) about a potential Consumer Assessment of Healthcare Providers and Systems (CAHPS[supreg]) survey to assess patient care experiences in inpatient mental healthcare settings. Specifically, this RFI seeks comment regarding methodologically sound survey and data collection approaches of care experiences of those receiving inpatient mental healthcare. In addition, this RFI seeks comments about any unique considerations or concerns associated with collection of such patient care experience information. There currently is no CAHPS instrument designed to measure care from the patient perspective in this setting. This request for information will help inform the development of a scientifically sound survey to measure the experience of patients receiving inpatient mental healthcare.
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<title>Federal Register, Volume 87 Issue 84 (Monday, May 2, 2022)</title>
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[Federal Register Volume 87, Number 84 (Monday, May 2, 2022)]
[Notices]
[Pages 25639-25640]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-09320]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Agency for Healthcare Research and Quality
Agency Information Collection Activities: Proposed Collection;
Comment Request
AGENCY: Agency for Healthcare Research and Quality, HHS.
ACTION: Notice of request for information regarding potential Consumer
Assessment of Healthcare Providers and System (CAHPS[supreg]) survey
for Inpatient Mental Healthcare settings.
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SUMMARY: AHRQ invites public comment on its Request for Information
(RFI) about a potential Consumer Assessment of Healthcare Providers and
Systems (CAHPS[supreg]) survey to assess patient care experiences in
inpatient mental healthcare settings. Specifically, this RFI seeks
comment regarding methodologically sound survey and data collection
approaches of care experiences of those receiving inpatient mental
healthcare. In addition, this RFI seeks comments about any unique
considerations or concerns associated with collection of such patient
care experience information. There currently is no CAHPS instrument
designed to measure care from the patient perspective in this setting.
This request for information will help inform the development of a
scientifically sound survey to measure the experience of patients
receiving inpatient mental healthcare.
DATES: Comments on this notice must be received by July 1, 2022.
ADDRESSES: Interested parties may submit comments electronically to
<a href="/cdn-cgi/l/email-protection#0645474e565537467163757267722865696b"><span class="__cf_email__" data-cfemail="f5b6b4bda5a6c4b5829086819481db969a98">[email protected]</span></a> with the subject line Inpatient Mental Health
Experience of Care RFI. Non-electronic responses will also be accepted.
Please mail to CAHPS RFI; Westat; 1600 Research Blvd.; RB 1186S;
Rockville, MD 20850.
FOR FURTHER INFORMATION CONTACT: Questions may be addressed to Caren
Ginsberg, Director, CAHPS and SOPS Programs, Center for Quality
Improvement and Patient Safety, <a href="/cdn-cgi/l/email-protection#5d3e3c2f3833733a34332e3f382f3a1d3c352f2c7335352e733a322b"><span class="__cf_email__" data-cfemail="4b282a392e25652c222538292e392c0b2a23393a65232338652c243d">[email protected]</span></a>, or (301)
427-1894.
SUPPLEMENTARY INFORMATION: AHRQ is seeking public comment about data
collection approaches and strategies to optimize the meaningfulness of
patient experience information from patients receiving inpatient mental
healthcare to inform the development of a CAHPS survey. AHRQ's CAHPS
Program advances scientific understanding of patient healthcare
experiences using surveys developed for different healthcare settings.
The CAHPS surveys cover topics that are important to patients and that
they are best able to assess, such as communication with providers and
access to health care services. This information can address the
information needs of survey sponsors, users, patients, consumers, and
other stakeholders.
Specific questions of interest to AHRQ include, but are not limited
to, the following:
1. What are the highest priority aspects of patient experiences
with inpatient mental healthcare that should be included in measures
and surveys?
a. Why are these aspect(s) of patient experience a high priority
for inclusion within assessment tools?
b. What other topic area(s) should new measures and/or surveys
assessing patient experiences with inpatient mental healthcare address?
2. What are the benefits of collecting information about the
experience of patients in inpatient mental health settings from (a)
patients and/or (b) patients' family members/caregivers?
a. What are the benefits and/or limitations of asking patients to
respond to a patient experience of care survey?
b. What are the benefits and/or limitations of asking family
members/caregivers to respond to surveys about patient experience on
behalf of patients?
c. What are the benefits and/or limitations of asking family
members/caregivers to respond to surveys about their personal
experience with their family member?
3. What, if any, challenges are there to collecting information
about the experience of patients in inpatient mental health settings?
4. What would facilitate the collection of information about the
experience of patients in inpatient mental health settings?
5. For which respondent group(s) should measures and/or surveys be
developed? For example, should measure and/or surveys be developed for
adults, children, or both?
a. In which language(s) should measures and/or surveys about the
experience of patients in inpatient mental health settings be
administered?
[[Page 25640]]
b. Which patient conditions (e.g., personality disorders;
depression; schizophrenia; substance use disorder; co-occurring
disorders (e.g., mental health and substance use disorders; etc.))
should these measures and/or surveys focus on in documenting the
experience of patients in inpatient mental health settings?
c. In what kinds of inpatient facilities, including public and
private psychiatric hospitals, nonfederal general hospitals with
separate psychiatric units, the U.S. Department of Veterans Affairs
medical centers, and day treatment or partial hospitalization mental
health facilities should these measures and/or surveys be administered?
6. What measures and surveys that assess the experience of patients
in inpatient mental health settings are currently being used?
a. Which respondent group(s) (e.g., patients in inpatient settings;
family members; providers; etc.) are asked to complete these measures
and surveys?
b. In which language(s) are these current measures and surveys
administered?
c. Which patient conditions (e.g., personality disorders;
depression; schizophrenia; substance use disorder; co-occurring
disorders; etc.) are the focus of current measures and surveys about
the experience of patients in inpatient mental health settings?
d. What kinds of inpatient facilities including public and private
psychiatric hospitals, nonfederal general hospitals with separate
psychiatric units, the U.S. Department of Veterans Affairs medical
centers, and day treatment or partial hospitalization mental health
facilities are using these current measures or surveys?
e. What patient experiences relative to the use of restraint and
seclusion in inpatient facilities are captured using these current
measures or surveys?
f. Do any current measures or surveys collect information about the
degree of adherence to patient rights in inpatient facilities?
g. How are these currently used measures and surveys administered
(e.g., paper-and-pencil; web-based; etc.) to these respondents
group(s)?
h. How are the results/findings of these measures and surveys of
patient experience in inpatient mental healthcare used and in which
setting(s)?
i. What is working well/what are the strengths of these measures
and surveys currently in use?
j. What content areas are missing from these measures and surveys
currently in use?
k. What content areas are low priority or not useful in these
currently used measures and surveys, and why?
l. What, if any, challenges are there in administering these
measures and surveys in current use?
m. How are the results/findings of these current measures and
surveys used to evaluate and/or improve care quality in inpatient
mental healthcare settings?
Respondents are welcome to address as many or as few of these
questions as they choose and/or to address additional areas of interest
not listed.
This RFI is for planning purposes only and should not be construed
as a policy, solicitation for applications, or as an obligation on the
part of the Government to provide support for any ideas in response to
it. AHRQ will use the information submitted in response to this RFI at
its discretion, and will not provide comments to any respondent's
submission. However, responses to this RFI may be reflected in future
solicitation(s) or policies. Respondents are advised that the
Government is under no obligation to acknowledge receipt of the
information received or provide feedback to respondents with respect to
any information submitted. No proprietary, classified, confidential or
sensitive information should be included in your response. The
Government reserves the right to use any non-proprietary technical
information in any resultant solicitation(s). The contents of all
submissions will be made available to the public upon request.
Submitted materials must be publicly available or able to be made
public.
Dated: April 26, 2022.
Marquita Cullom,
Associate Director.
[FR Doc. 2022-09320 Filed 4-29-22; 8:45 am]
BILLING CODE 4160-90-P
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