Notice2022-03079
Proposed Data Collection Submitted for Public Comment and Recommendations
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
February 14, 2022
Issuing agencies
Health and Human Services DepartmentCenters for Disease Control and Prevention
Abstract
The Centers for Disease Control and Prevention (CDC), as part of its continuing effort to reduce public burden and maximize the utility of government information, invites the general public and other federal agencies the opportunity to comment on a proposed and/or continuing information collection, as required by the Paperwork Reduction Act of 1995. This notice invites comment on a proposed information collection project titled CDC/ATSDR Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. The information collection activities provide a means to garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the federal government's commitment to improving service delivery.
Full Text
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<title>Federal Register, Volume 87 Issue 30 (Monday, February 14, 2022)</title>
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[Federal Register Volume 87, Number 30 (Monday, February 14, 2022)]
[Notices]
[Pages 8259-8260]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-03079]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Disease Control and Prevention
[60Day-2022-1050; Docket No. CDC-2022-0025]
Proposed Data Collection Submitted for Public Comment and
Recommendations
AGENCY: Centers for Disease Control and Prevention (CDC), Department of
Health and Human Services (HHS).
ACTION: Notice with comment period.
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SUMMARY: The Centers for Disease Control and Prevention (CDC), as part
of its continuing effort to reduce public burden and maximize the
utility of government information, invites the general public and other
federal agencies the opportunity to comment on a proposed and/or
continuing information collection, as required by the Paperwork
Reduction Act of 1995. This notice invites comment on a proposed
information collection project titled CDC/ATSDR Generic Clearance for
the Collection of Qualitative Feedback on Agency Service Delivery. The
information collection activities provide a means to garner qualitative
customer and stakeholder feedback in an efficient, timely manner, in
accordance with the federal government's commitment to improving
service delivery.
DATES: CDC must receive written comments on or before April 15, 2022.
ADDRESSES: You may submit comments, identified by Docket No. CDC-2022-
0025 by either of the following methods:
<bullet> Federal eRulemaking Portal: <a href="http://Regulations.gov">Regulations.gov</a>. Follow the
instructions for submitting comments.
<bullet> Mail: Jeffrey M. Zirger, Information Collection Review
Office, Centers for Disease Control and Prevention, 1600 Clifton Road
NE, MS H21-8, Atlanta, Georgia 30329.
Instructions: All submissions received must include the agency name
and Docket Number. CDC will post, without change, all relevant comments
to <a href="http://Regulations.gov">Regulations.gov</a>.
Please note: Submit all comments through the Federal eRulemaking
portal (<a href="http://Regulations.gov">Regulations.gov</a>) or by U.S. mail to the address listed above.
FOR FURTHER INFORMATION CONTACT: To request more information on the
proposed project or to obtain a copy of the information collection plan
and instruments, contact Jeffrey M. Zirger, Information Collection
Review Office, Centers for Disease Control and Prevention, 1600 Clifton
Road NE, MS H21-8, Atlanta, Georgia 30329; phone: 404-639-7570; Email:
<a href="/cdn-cgi/l/email-protection#fe91939cbe9d9a9dd0999188"><span class="__cf_email__" data-cfemail="6b0406092b080f08450c041d">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: Under the Paperwork Reduction Act of 1995
(PRA) (44 U.S.C. 3501-3520), federal agencies must obtain approval from
the Office of Management and Budget (OMB) for each collection of
information they conduct or sponsor. In addition, the PRA also requires
federal agencies to provide a 60-day notice in the Federal Register
concerning each proposed collection of information, including each new
proposed collection, each proposed extension of existing collection of
information, and each reinstatement of previously approved information
collection before submitting the collection to the OMB for approval. To
comply with this requirement, we are publishing this notice of a
proposed data collection as described below.
The OMB is particularly interested in comments that will help:
1. Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
2. Evaluate the accuracy of the agency's estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and clarity of the information to
be collected;
4. Minimize the burden of the collection of information on those
who are to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submissions of responses; and
5. Assess information collection costs.
Proposed Project
CDC/ATSDR Generic Clearance for the Collection of Qualitative
Feedback on Agency Service Delivery (OMB Control No. 0920-1050, Exp. 5/
31/2022)--Extension--Centers for Disease Control and Prevention (CDC).
Background and Brief Description
The information collection activities associated with this Generic
clearance provide a means to garner qualitative customer and
stakeholder feedback in an efficient, timely manner, in accordance with
the federal government's commitment to improving service delivery. By
qualitative feedback, information will be collected that provides
useful insights on perceptions and opinions, but are not statistical
surveys that yield quantitative results that can be generalized to the
population of study.
Feedback from respondents will provide insights into customer or
stakeholder perceptions, experiences and expectations, provide an early
warning of issues with service, or focus attention on areas where
communication, training or changes in operations might improve delivery
of products or services. These collections will allow for ongoing,
collaborative and actionable communications between CDC and its
customers and stakeholders. It will also allow feedback to contribute
directly to the improvement of program management.
The solicitation of feedback will target areas such as: Timeliness,
[[Page 8260]]
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on CDC's services will be unavailable.
CDC will only submit an individual collection for approval under
this Generic clearance mechanism if it meets the following conditions:
<bullet> The collection is voluntary;
<bullet> The collection is low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the federal government;
<bullet> The collection is non-controversial and does not raise
issues of concern to other federal agencies;
<bullet> The collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
<bullet> Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
<bullet> Information gathered is intended to be used only
internally for general service improvement and program management
purposes and is not intended for release outside of the agency (if
released, the agency must indicate the qualitative nature of the
information);
<bullet> Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
<bullet> Information gathered will yield qualitative information
(the collection will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study).
Feedback collected under this CDC Generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of Generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other Generic mechanisms that are designed to yield quantitative
results.
As a general matter, individual information collections will not
result in any new system of records containing privacy information and
will not ask questions of a sensitive nature, such as sexual behavior
and attitudes, religious beliefs, and other matters that are commonly
considered private.
Based on the number of burden hours used during the previous
approval period and the number of respondents involved in this and
other expiring collections, CDC requests OMB approval for an estimated
22,250 annual burden hours. There are no costs to respondents other
than their time to participate.
Estimated Annualized Burden Hours
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Number of
Type of respondent Form name Number of responses per Average hours Total response
respondents respondent per response burden (hours)
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Individuals and Households, In-person 10,000 1 30/60 5,000
Businesses and Organizations, surveys, Online
State, Local or Tribal surveys,
Government. Telephone
surveys, In-
person
observation/
testing,
Interviews.
Focus groups.... 1,000 1 2 2,000
Customer comment 61,000 1 15/60 15,250
cards,
Interactive
Voice surveys.
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Total..................... ................ .............. .............. .............. 22,250
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Jeffrey M. Zirger,
Lead, Information Collection Review Office, Office of Scientific
Integrity, Office of Science, Centers for Disease Control and
Prevention.
[FR Doc. 2022-03079 Filed 2-11-22; 8:45 am]
BILLING CODE 4163-18-P
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