Notice2022-01803
Agency Information Collection Activities: Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
January 28, 2022
Issuing agencies
Consumer Financial Protection Bureau
Abstract
In accordance with the Paperwork Reduction Act of 1995 (PRA), the Consumer Financial Protection Bureau (Bureau or CFPB) is requesting to extend the Office of Management and Budget's (OMB's) approval for an existing information collection titled "Consumer Response Government and Congressional Portal Boarding Forms."
Full Text
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<title>Federal Register, Volume 87 Issue 19 (Friday, January 28, 2022)</title>
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[Federal Register Volume 87, Number 19 (Friday, January 28, 2022)]
[Notices]
[Pages 4569-4570]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-01803]
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BUREAU OF CONSUMER FINANCIAL PROTECTION
[Docket No. CFPB-2022-0006]
Agency Information Collection Activities: Comment Request
AGENCY: Bureau of Consumer Financial Protection.
ACTION: Notice and request for comment.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA),
the Consumer Financial Protection Bureau (Bureau or CFPB) is requesting
to extend the Office of Management and Budget's (OMB's) approval for an
existing information collection titled ``Consumer Response Government
and Congressional Portal Boarding Forms.''
DATES: Written comments are encouraged and must be received on or
before March 29, 2022 to be assured of consideration.
ADDRESSES: You may submit comments, identified by the title of the
information collection, OMB Control Number (see below), and docket
number (see above), by any of the following methods:
<bullet> Federal eRulemaking Portal: <a href="http://www.regulations.gov">http://www.regulations.gov</a>.
Follow the instructions for submitting comments.
<bullet> Email: <a href="/cdn-cgi/l/email-protection#623230233d210d0f0f070c161122010412004c050d14"><span class="__cf_email__" data-cfemail="99c9cbd8c6daf6f4f4fcf7edead9faffe9fbb7fef6ef">[email protected]</span></a>. Include Docket No. CFPB-
2022-0006 in the subject line of the email.
<bullet> Mail/Hand Delivery/Courier: Comment Intake, Consumer
Financial Protection Bureau (Attention: PRA Office), 1700 G Street NW,
Washington, DC 20552. Please note that due to circumstances associated
with the COVID-19 pandemic, the Bureau discourages the submission of
comments by mail, hand delivery, or courier. Please note that comments
submitted after the comment period will not be accepted. In general,
all comments received will become public records, including any
personal information provided. Sensitive personal information, such as
account numbers or Social Security numbers, should not be included.
FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of
this information collection request is available at
<a href="http://www.regulations.gov">www.regulations.gov</a>. Requests for additional information should be
directed to Anthony May, PRA Officer, at (202) 435-7278, or email:
<a href="/cdn-cgi/l/email-protection#7b383d2b39242b293a3b181d0b19551c140d"><span class="__cf_email__" data-cfemail="367570667469666477765550465418515940">[email protected]</span></a>. If you require this document in an alternative
electronic format, please contact <a href="/cdn-cgi/l/email-protection#f1b2b7a1b3aeb092929482829893989d988588b192978193df969e87"><span class="__cf_email__" data-cfemail="01424751435e4062626472726863686d68757841626771632f666e77">[email protected]</span></a>. Please
do not submit comments to these email boxes.
SUPPLEMENTARY INFORMATION:
Title of Collection: Consumer Response Government and Congressional
Portal Boarding Forms.
OMB Control Number: 3170-0057.
Type of Review: Extension of a currently approved collection.
Affected Public: State, Local, and Tribal Governments; Federal
Government.
Estimated Number of Respondents: 60.
Estimated Total Annual Burden Hours: 14.
Abstract: Section 1013(b)(3)(A) of the Dodd-Frank Wall Street
Reform and Consumer Protection Act (Dodd-Frank Act or Act) requires the
Bureau to ``facilitate the centralized collection of, monitoring of,
and response to consumer complaints regarding consumer financial
products or services.'' \1\ The Act also requires the Bureau to ``share
consumer complaint information with prudential regulators, the Federal
Trade Commission, other Federal agencies, and State agencies.'' \2\ To
facilitate the collection of complaints, the Bureau accepts consumer
complaints submitted by members of Congress on behalf of their
constituents with the consumer's express written authorization for the
release of their personal information. In furtherance of its statutory
mandates related to consumer complaints, the Bureau uses Government and
Congressional Portal Boarding Forms (i.e. Boarding Forms) to register
users for access to secure, web-based portals. The Bureau has developed
separate portals for congressional users and other government users as
part of its secure web portal offerings (the ``Government
[[Page 4570]]
Portal'' and the ``Congressional Portal,'' respectively).\3\
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\1\ Codified at 12 U.S.C. 5493(b)(3)(A).
\2\ Dodd-Frank Act section 1013(b)(3)(D), codified at 12 U.S.C.
5493(b)(3)(D).
\3\ In addition to the boarding forms for congressional and
government users, the Bureau utilizes a separate OMB-approved form
to board companies onto their own distinct portal to access
complaints submitted against them, through OMB Control Number 3170-
0054 (Consumer Complaint Intake System Company Portal Boarding Form
Information Collection System).
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Through the Government Portal, government users can view consumer
complaint information in a user-friendly format that allows easy review
of complaints currently active in the Bureau process, complaints
referred to a prudential Federal regulator, and other closed/archived
complaints.
Through the Congressional Portal, members of Congress and
authorized congressional office staff can view data associated with
consumer complaints they submit on behalf of their constituents with
the consumer's express written authorization for the release of their
personal information. The Congressional Portal only displays
information about complaints submitted by the individual congressional
office.
This is a routine request for OMB to extend its approval of the
information collection currently approved under this OMB control
number. For this renewal, the Bureau has updated the Privacy Act
Statement to the form and is not proposing any other revised updates to
the collection.
Request for Comments: Comments are invited on: (a) Whether the
collection of information is necessary for the proper performance of
the functions of the Bureau, including whether the information will
have practical utility; (b) The accuracy of the Bureau's estimate of
the burden of the collection of information, including the validity of
the methods and the assumptions used; (c) Ways to enhance the quality,
utility, and clarity of the information to be collected; and (d) Ways
to minimize the burden of the collection of information on respondents,
including through the use of automated collection techniques or other
forms of information technology. Comments submitted in response to this
notice will be summarized and/or included in the request for OMB
approval. All comments will become a matter of public record.
Anthony May,
Paperwork Reduction Act Officer, Consumer Financial Protection Bureau.
[FR Doc. 2022-01803 Filed 1-27-22; 8:45 am]
BILLING CODE 4810-AM-P
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