Proposed Data Collection Submitted for Public Comment and Recommendations
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Abstract
The Centers for Disease Control and Prevention (CDC), as part of its continuing effort to reduce public burden and maximize the utility of government information, invites the general public and other federal agencies the opportunity to comment on a proposed and/or continuing information collection, as required by the Paperwork Reduction Act of 1995. This notice invites comment on a proposed information collection project titled Year 7 (2022) Customer Service Satisfaction Survey for the CDC Antibiotic Resistance (AR) Isolate Bank. The proposed information collection project aims to collect customer service satisfaction data from AR Isolate Bank users and will be used to make improvements to the tool for future years.
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<title>Federal Register, Volume 87 Issue 15 (Monday, January 24, 2022)</title>
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[Federal Register Volume 87, Number 15 (Monday, January 24, 2022)]
[Notices]
[Pages 3546-3547]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2022-01263]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Centers for Disease Control and Prevention
[60Day-22-22BU; Docket No. CDC-2022-0006]
Proposed Data Collection Submitted for Public Comment and
Recommendations
AGENCY: Centers for Disease Control and Prevention (CDC), Department of
Health and Human Services (HHS).
ACTION: Notice with comment period.
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SUMMARY: The Centers for Disease Control and Prevention (CDC), as part
of its continuing effort to reduce public burden and maximize the
utility of government information, invites the general public and other
federal agencies the opportunity to comment on a proposed and/or
continuing information collection, as required by the Paperwork
Reduction Act of 1995. This notice invites comment on a proposed
information collection project titled Year 7 (2022) Customer Service
Satisfaction Survey for the CDC Antibiotic Resistance (AR) Isolate
Bank. The proposed information collection project aims to collect
customer service satisfaction data from AR Isolate Bank users and will
be used to make improvements to the tool for future years.
DATES: CDC must receive written comments on or before March 25, 2022.
ADDRESSES: You may submit comments, identified by Docket No. CDC-2022-
0006 by any of the following methods:
[[Page 3547]]
<bullet> Federal eRulemaking Portal: <a href="http://Regulations.gov">Regulations.gov</a>. Follow the
instructions for submitting comments.
<bullet> Mail: Jeffrey M. Zirger, Information Collection Review
Office, Centers for Disease Control and Prevention, 1600 Clifton Road
NE, MS H21-8, Atlanta, Georgia 30329.
Instructions: All submissions received must include the agency name
and Docket Number. CDC will post, without change, all relevant comments
to <a href="http://Regulations.gov">Regulations.gov</a>.
Please note: Submit all comments through the Federal
eRulemaking portal (regulations.gov) or by U.S. mail to the address
listed above.
FOR FURTHER INFORMATION CONTACT: To request more information on the
proposed project or to obtain a copy of the information collection plan
and instruments, contact Jeffrey M. Zirger, Information Collection
Review Office, Centers for Disease Control and Prevention, 1600 Clifton
Road NE, MS H21-8, Atlanta, Georgia 30329; phone: 404-639-7570; Email:
<a href="/cdn-cgi/l/email-protection#89e6e4ebc9eaedeaa7eee6ff"><span class="__cf_email__" data-cfemail="b6d9dbd4f6d5d2d598d1d9c0">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: Under the Paperwork Reduction Act of 1995
(PRA) (44 U.S.C. 3501-3520), federal agencies must obtain approval from
the Office of Management and Budget (OMB) for each collection of
information they conduct or sponsor. In addition, the PRA also requires
federal agencies to provide a 60-day notice in the Federal Register
concerning each proposed collection of information, including each new
proposed collection, each proposed extension of existing collection of
information, and each reinstatement of previously approved information
collection before submitting the collection to the OMB for approval. To
comply with this requirement, we are publishing this notice of a
proposed data collection as described below.
The OMB is particularly interested in comments that will help:
1. Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
2. Evaluate the accuracy of the agency's estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and clarity of the information to
be collected;
4. Minimize the burden of the collection of information on those
who are to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology, e.g., permitting electronic
submissions of responses; and
5. Assess information collection costs.
Proposed Project
Year 7 (2022) Customer Satisfaction Survey for the CDC Antibiotic
Resistant Isolate Bank--New--National Center for Emerging and Zoonotic
Infectious Diseases (NCEZID), Centers for Disease Control and
Prevention (CDC).
Background and Brief Description
The CDC AR Isolate Bank Customer Satisfaction Survey will capture
feedback regarding ease of use, product quality, and expectations for
future panels from AR Isolate Bank customers. This survey comes six
years after the AR Isolate Bank launched. Since the first satisfaction
survey, the Bank's customer base has more than tripled and represents
an even more diverse set of users. Results may inform additional new
features and/or isolates to meet these news users' needs and may also
provide insight for success stories. Results from the Year 7 survey
will be compared to the previous year's results to better determine how
each sector is utilizing CDC's isolates, assess how well the customer
needs have been met, and establish areas for future improvement. Survey
results from previous years have informed upgrades to the Bank's web
interface and have aided in streamlining the ordering process. Feedback
will be used as CDC works to continually improve the Bank's web
interface and customer engagement process.
Respondents will be those who have received orders from the AR
Isolate Bank, and represent laboratorians and researchers at academic
research institutions, device and drug manufacturers, hospitals and
clinics, state and local health departments, and other U.S. federal
agencies. CDC requests OMB approval for an estimated 117 burden hours
annually. There are no costs to respondents other than their time to
participate.
Estimated Annualized Burden Hours
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Number of Average burden
Type of respondents Form name Number of responses per per response Total burden
respondents respondent (in hours) (in hours)
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CDC's AR Isolate Bank customers................ Year 7 (2022) Customer Service 700 1 10/60 117
Satisfaction Survey for the CDC
Antibiotic Resistance (AR) Isolate
Bank.
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Total...................................... ....................................... .............. .............. .............. 117
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Jeffrey M. Zirger,
Lead, Information Collection Review Office, Office of Scientific
Integrity, Office of Science, Centers for Disease Control and
Prevention.
[FR Doc. 2022-01263 Filed 1-21-22; 8:45 am]
BILLING CODE 4163-18-P
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