Notice2021-21096

Revision of Agency Information Collection Activity Under OMB Review: Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP)

Primary source

Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.

Published
September 29, 2021

Issuing agencies

Homeland Security DepartmentTransportation Security Administration

Abstract

This notice announces that the Transportation Security Administration (TSA) has forwarded the Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652-0044, abstracted below, to OMB for review and approval of a revision of the currently approved collection under the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. The collection involves the submission of identifying and travel experience information by individuals requesting redress through the Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP). The collection also involves two voluntary customer satisfaction surveys to identify areas for program improvement.

Full Text

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<title>Federal Register, Volume 86 Issue 186 (Wednesday, September 29, 2021)</title>
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[Federal Register Volume 86, Number 186 (Wednesday, September 29, 2021)]
[Notices]
[Pages 53979-53980]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2021-21096]


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DEPARTMENT OF HOMELAND SECURITY

Transportation Security Administration


Revision of Agency Information Collection Activity Under OMB 
Review: Department of Homeland Security Traveler Redress Inquiry 
Program (DHS TRIP)

AGENCY: Transportation Security Administration, DHS.

ACTION: 30-Day notice.

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[[Page 53980]]

SUMMARY: This notice announces that the Transportation Security 
Administration (TSA) has forwarded the Information Collection Request 
(ICR), Office of Management and Budget (OMB) control number 1652-0044, 
abstracted below, to OMB for review and approval of a revision of the 
currently approved collection under the Paperwork Reduction Act (PRA). 
The ICR describes the nature of the information collection and its 
expected burden. The collection involves the submission of identifying 
and travel experience information by individuals requesting redress 
through the Department of Homeland Security Traveler Redress Inquiry 
Program (DHS TRIP). The collection also involves two voluntary customer 
satisfaction surveys to identify areas for program improvement.

DATES: Send your comments by October 29, 2021. A comment to OMB is most 
effective if OMB receives it within 30 days of publication.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find this particular 
information collection by selecting ``Currently under Review--Open for 
Public Comments'' and by using the find function.

FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer, 
Information Technology (IT), TSA-11, Transportation Security 
Administration, 6595 Springfield Center Drive, Springfield, VA 20598-
6011; telephone (571) 227-2062; email <a href="/cdn-cgi/l/email-protection#4b1f180a1b190a0b2f2338652c243d"><span class="__cf_email__" data-cfemail="c195928091938081a5a9b2efa6aeb7">[email&#160;protected]</span></a>.

SUPPLEMENTARY INFORMATION: TSA published a Federal Register notice, 
with a 60-day comment period soliciting comments, of the following 
collection of information on June 4, 2021, 86 FR 30064.

Comments Invited

    In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 
3501 et seq.), an agency may not conduct or sponsor, and a person is 
not required to respond to, a collection of information unless it 
displays a valid OMB control number. The ICR documentation will be 
available at <a href="http://www.reginfo.gov">http://www.reginfo.gov</a> upon its submission to OMB. 
Therefore, in preparation for OMB review and approval of the following 
information collection, TSA is soliciting comments to--
    (1) Evaluate whether the proposed information requirement is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including using appropriate automated, electronic, 
mechanical, or other technological collection techniques.

Information Collection Requirement

    Title: DHS TRIP.
    Type of Request: Extension of a currently approved collection.
    OMB Control Number: 1652-0044.
    Forms(s): Traveler Inquiry and Survey Forms.
    Affected Public: Traveling Public.
    Abstract: DHS TRIP is a single point of contact for individuals who 
have inquiries or seek resolution regarding difficulties they have 
experienced during their travel screening. The TSA manages the DHS TRIP 
office on behalf of DHS. The collection of information includes: (1) A 
Traveler Inquiry Form (TIF), which includes the individual's 
identifying and travel experience information; and (2) two optional, 
anonymous customer satisfaction surveys to allow the public to provide 
DHS feedback on its experience using DHS TRIP.
    TSA is revising the information collection by aligning the TIF 
question set to match naming standards set forth by the US Department 
of State (DoS). Making these changes will ensure consistency with how 
other federal agencies input names and identification data elements 
into their systems. TSA always queries TECS and the Secure Flight User 
Interface that use DoS naming standards; this change will enable easier 
review and assessment of applications. TIF users will continue to 
provide their full name, date of birth, and other data elements; 
however, they will now match the naming standards of DoS as shown on 
their passports or other travel documents. For example, for Name, TSA 
is changing the question from ``First Name, Middle Name, Last Name'' to 
``Given Name and Surname.'' For Place of Birth, TSA is changing the 
``Place of Birth (City or Town)'' to ``Place of Birth (Country 
(mandatory) City or Town (optional)).'' This will enable easier review 
and assessment of applications. In addition, TSA is revising the TIF to 
include additional travel experience scenario options, involving 
Electronic Visa Update System and Global Entry; and two additional 
identity documentation options, Electronic System for Travel 
Authorization application and the Student Exchange Visitor Information 
System ID number. Finally, TSA has made non-substantial changes to the 
form, updating TSA's current address. TSA will provide a table of 
changes for the TIF form.
    Number of Respondents: 15,000.
    Estimated Annual Burden Hours: An estimated 15,500 hours annually.
    Estimated Cost Burden: An estimated $14,490 annually.

    Dated: September 23, 2021.
Christina Walsh,
TSA Paperwork Reduction Act Officer, Information Technology.
[FR Doc. 2021-21096 Filed 9-28-21; 8:45 am]
BILLING CODE 9110-05-P


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Indexed from Federal Register on September 29, 2021.

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