Notice2021-20949
Agency Information Collection Activities; Submission to the Office of Management and Budget (OMB) for Review and Approval; Comment Request; Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
September 27, 2021
Issuing agencies
Commerce DepartmentPatent and Trademark Office
Full Text
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<title>Federal Register, Volume 86 Issue 184 (Monday, September 27, 2021)</title>
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[Federal Register Volume 86, Number 184 (Monday, September 27, 2021)]
[Notices]
[Pages 53287-53288]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2021-20949]
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DEPARTMENT OF COMMERCE
Patent and Trademark Office
Agency Information Collection Activities; Submission to the
Office of Management and Budget (OMB) for Review and Approval; Comment
Request; Clearance for the Collection of Qualitative Feedback on Agency
Service Delivery
The United States Patent and Trademark Office (USPTO) will submit
the following information collection request to the OMB for review and
clearance in accordance with the Paperwork Reduction Act of 1995, on or
after the date of publication of this notice. The USPTO invites comment
on this information collection renewal, which helps the USPTO assess
the impact of its information collection requirements and minimize the
public's information collection burden. Public comments were previously
requested via the Federal Register on April 22, 2021 during a 60-day
comment period. This notice allows for an additional 30 days for public
comments.
Agency: United States Patent and Trademark Office, Department of
Commerce.
Title: Clearance for the Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 0651-0080.
Form Numbers: None.
Type of Review: Extension and revision of a currently approved
information collection.
Estimated Number of Respondents: 100,000 respondents per year.
Estimated Number of Responses: 100,000 responses per year.
Estimated Time per Response: The USPTO estimates that it will take
the public approximately 10 minutes to gather the necessary
information, create the document, and submit the completed information
to the USPTO.
Estimated Total Annual Respondent Burden Hours: 16,667 hours.
Estimated Total Annual Non-Hour Cost Burden: $0.
Needs and Uses: The Agency will collect, analyze, and interpret
information gathered to identify strengths and weaknesses of current
services. Based on feedback received, the Agency will identify changes
needed to improve programs and services. The solicitation of feedback
will target areas such as: Timeliness, appropriateness, accuracy of
information, courtesy, efficiency of service delivery, and resolution
of issues with service delivery. The USPTO is committed to hearing
feedback from its customers. Responses will be assessed to identify
service areas in need of improvement. This information collection
covers a variety of methods used by USPTO to obtain qualitative
feedback from the public.
Affected Public: Private sector; individuals or households.
Frequency: On occasion.
Respondent's Obligation: Voluntary.
This information collection request may be viewed at
<a href="http://www.reginfo.gov">www.reginfo.gov</a>. Follow the instructions to view Department of
Commerce, USPTO information collections currently under review by OMB.
Written comments and recommendations for this information
collection should be submitted within 30 days of the publication of
this notice on the following website <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>.
Find this particular information collection by selecting ``Currently
under 30-day Review--Open for Public Comments'' or by using the search
function and entering either the title of the information collection or
the OMB Control Number 0651-0080.
Further information can be obtained by:
<bullet> Email: <a href="/cdn-cgi/l/email-protection#a3eacdc5ccd1cec2d7cacccde0cccfcfc6c0d7cacccde3d6d0d3d7cc8dc4ccd5"><span class="__cf_email__" data-cfemail="bcf5d2dad3ced1ddc8d5d3d2ffd3d0d0d9dfc8d5d3d2fcc9cfccc8d392dbd3ca">[email protected]</span></a>. Include ``0651-
0080 information request'' in the subject line of the message.
<bullet> Mail: Kimberly Hardy, Office of the Chief Administrative
Officer, United States Patent and Trademark Office,
[[Page 53288]]
P.O. Box 1450, Alexandria, VA 22313-1450.
Kimberly Hardy,
Information Collections Officer, Office of the Chief Administrative
Officer, United States Patent and Trademark Office.
[FR Doc. 2021-20949 Filed 9-24-21; 8:45 am]
BILLING CODE 3510-16-P
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