Notice2021-20556
Proposed Information Collection Activity; Understanding the Value of Centralized Services Study (New Collection)
Primary source
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Published
September 23, 2021
Issuing agencies
Health and Human Services DepartmentChildren and Families Administration
Abstract
The Administration for Children and Families (ACF), U.S. Department of Health and Human Services (HHS) is proposing a new data collection activity as part of the Understanding the Value of Centralized Services study. The objective of this descriptive study is to understand the advantages, disadvantages, and costs of centralizing social services for individuals and families with low incomes.
Full Text
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<title>Federal Register, Volume 86 Issue 182 (Thursday, September 23, 2021)</title>
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[Federal Register Volume 86, Number 182 (Thursday, September 23, 2021)]
[Notices]
[Pages 52909-52910]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2021-20556]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
Administration for Children and Families
Proposed Information Collection Activity; Understanding the Value
of Centralized Services Study (New Collection)
AGENCY: Office of Planning, Research, and Evaluation, Administration
for Children and Families, HHS.
ACTION: Request for public comment.
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SUMMARY: The Administration for Children and Families (ACF), U.S.
Department of Health and Human Services (HHS) is proposing a new data
collection activity as part of the Understanding the Value of
Centralized Services study. The objective of this descriptive study is
to understand the advantages, disadvantages, and costs of centralizing
social services for individuals and families with low incomes.
DATES: Comments due within 60 days of publication. In compliance with
the requirements of the Paperwork Reduction Act of 1995, ACF is
soliciting public comment on the specific aspects of the information
collection described above.
ADDRESSES: Copies of the proposed collection of information can be
obtained and comments may be submitted by emailing
<a href="/cdn-cgi/l/email-protection#f7b8a7a5b29e99919894989b9b9294839e9899b7969491d99f9f84d9909881"><span class="__cf_email__" data-cfemail="0946595b4c60676f666a6665656c6a7d60666749686a6f2761617a276e667f">[email protected]</span></a>. All requests should be identified by
the title of the information collection.
SUPPLEMENTARY INFORMATION:
[[Page 52910]]
Description: This descriptive study aims to provide insight into
the models that have been used to centralize services; organizations'
history of and impetus for centralizing services; the benefits,
challenges, and costs of centralizing services from the perspectives of
staff and clients; and how organizations have coordinated their
centralized services virtually. This project will include site visits
to three centralized community resource centers (CCRCs). The proposed
information collection activities include interviews with staff,
including leadership and administrative staff, frontline staff, finance
staff, and IT/data staff, and focus groups with clients. The research
team will also conduct observations of program activities.
Respondents: Respondents will include leadership and administrative
staff at the CCRC, staff who manage finances at the CCRC, staff who
manage data and/or technology at the CCRC, staff who provide services
directly to clients at the CCRC, and clients who have accessed services
at the CCRC.
Annual Burden Estimates
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Number of
Number of responses per
respondents respondent Avg. burden Total/annual
Instrument (total over (total over per response burden (in
request request (in hours) hours)
period) period)
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Interview guide for administrative/leadership 18 1 1.25 23
staff..........................................
Interview guide for frontline staff............. 48 1 1.25 60
Interview guide for finance staff............... 9 1 1 9
Interview guide for IT/data staff............... 9 1 1 9
Focus group guide for clients................... 30 1 1.5 45
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Estimated Total Annual Burden Hours: 146.
Comments: The Department specifically requests comments on (a)
whether the proposed collection of information is necessary for the
proper performance of the functions of the agency, including whether
the information shall have practical utility; (b) the accuracy of the
agency's estimate of the burden of the proposed collection of
information; (c) the quality, utility, and clarity of the information
to be collected; and (d) ways to minimize the burden of the collection
of information on respondents, including through the use of automated
collection techniques or other forms of information technology.
Consideration will be given to comments and suggestions submitted
within 60 days of this publication.
Authority: Authorized by the Social Security Act 1110 [42 U.S.C.
1310], appropriated by the Continuing Appropriations Act of 2019.
Mary B. Jones,
ACF/OPRE Certifying Officer.
[FR Doc. 2021-20556 Filed 9-22-21; 8:45 am]
BILLING CODE 4184-07-P
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