Notice2021-19058

Agency Information Collection Activity: Survey of Healthcare Experiences of Patients-Dental Patient Satisfaction Survey

Primary source

Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.

Published
September 3, 2021

Issuing agencies

Veterans Affairs Department

Abstract

Veterans Health Administration (VHA), Department of Veterans Affairs (VA), is announcing an opportunity for public comment on the proposed collection of certain information by the agency. Under the Paperwork Reduction Act (PRA) of 1995, Federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information, including each proposed extension of a currently approved collection, and allow 60 days for public comment in response to the notice.

Full Text

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<title>Federal Register, Volume 86 Issue 169 (Friday, September 3, 2021)</title>
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[Federal Register Volume 86, Number 169 (Friday, September 3, 2021)]
[Notices]
[Pages 49599-49600]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2021-19058]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0764]


Agency Information Collection Activity: Survey of Healthcare 
Experiences of Patients--Dental Patient Satisfaction Survey

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

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SUMMARY: Veterans Health Administration (VHA), Department of Veterans 
Affairs (VA), is announcing an opportunity for public comment on the 
proposed collection of certain information by the agency. Under the 
Paperwork Reduction Act (PRA) of 1995, Federal agencies are required to 
publish notice in the Federal Register concerning each proposed 
collection of information, including each proposed extension of a 
currently approved collection, and allow 60 days for public comment in 
response to the notice.

DATES:  Written comments and recommendations on the proposed collection 
of information should be received on or before November 2, 2021.

ADDRESSES: Submit written comments on the collection of information 
through Federal Docket Management System (FDMS) at <a href="http://www.Regulations.gov">www.Regulations.gov</a> 
or to Janel Keyes, Office of Regulations, Appeals, and Policy (10BRAP), 
Department of Veterans Affairs, 810 Vermont Avenue NW, Washington, DC 
20420 or email to <a href="/cdn-cgi/l/email-protection#276d4649424b096c425e425467514609404851"><span class="__cf_email__" data-cfemail="94def5faf1f8badff1edf1e7d4e2f5baf3fbe2">[email&#160;protected]</span></a>. Please refer to ``OMB Control No. 
2900-0764'' in any correspondence. During the comment period, comments 
may be viewed online through FDMS.

FOR FURTHER INFORMATION CONTACT: Maribel Aponte, Office of Enterprise 
and Integration, Data Governance Analytics (008), 1717 H Street NW, 
Washington, DC 20006, (202) 266-4688 or email <a href="/cdn-cgi/l/email-protection#721f13001b10171e5c13021d1c06173204135c151d04"><span class="__cf_email__" data-cfemail="cea3afbca7acaba2e0afbea1a0baab8eb8afe0a9a1b8">[email&#160;protected]</span></a>. 
Please refer to ``OMB Control No. 2900-0764'' in any correspondence.

SUPPLEMENTARY INFORMATION: Under the PRA of 1995, Federal agencies must 
obtain approval from the Office of Management and Budget (OMB) for each 
collection of information they conduct or sponsor. This request for 
comment is being made pursuant to Section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, VHA 
invites comments on: (1) Whether the proposed collection of information 
is necessary for the proper performance of VHA's functions, including 
whether the information will have practical utility; (2) the accuracy 
of VHA's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.
    Authority: Public Law 104-13; 44 U.S.C. 3501-3521.
    Title: Survey of Healthcare Experiences of Patients--Dental Patient 
Satisfaction Survey, VA Form 10-10070.
    OMB Control Number: 2900-0764.
    Type of Review: Reinstatement of a previously approved collection.
    Abstract: The mission of the Veterans Health Administration (VHA) 
is to provide high quality medical and dental care to eligible 
veterans. Executive Order 12862, dated September 11, 1993, calls for 
the establishment and implementation of customer service standards, and 
for agencies to ``survey customers to determine the kind and quality of 
services they want and their level of satisfaction with current 
services.''
    The overall purpose of the Dental Patient Satisfaction Survey is to 
systematically obtain information from patients, which can be used to 
identify problems or complaints that need attention and to improve the 
quality of dental health care services. Information obtained from this 
dental survey will be made readily available to VA Central Office 
(VACO), Veterans Integrated Service Network (VISN), VHA field

[[Page 49600]]

staff, and stakeholders as part of the Network Performance Report and 
via the VA Intranet. This data will be used to demonstrate that VA is 
providing timely, high quality health care services to patients.
    Affected Public: Individuals or households.
    Estimated Annual Burden: 12,600 hours.
    Estimated Average Burden per Respondent: 15 minutes.
    Frequency of Response: Once annually.
    Estimated Number of Respondents: 50,400.

    By direction of the Secretary.
Maribel Aponte,
VA PRA Clearance Officer, Office of Enterprise and Integration/Data 
Governance Analytics, Department of Veterans Affairs.
[FR Doc. 2021-19058 Filed 9-2-21; 8:45 am]
BILLING CODE 8320-01-P


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Indexed from Federal Register on September 3, 2021.

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