Notice2021-17092

Notice of Submission of Proposed Information Collection to OMB Agency Request for Renewal of a Previously Approved Collection: Airline Service Quality Performance-Part 234

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Published
August 11, 2021

Issuing agencies

Transportation Department

Abstract

In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. chapter 35, as amended) this notice announces DOT's intention to renew Office of Management and Budget (OMB) Control Number 2138-0041 covering Airline Service Quality Performance On-time Performance and Mishandled Baggage reports that the largest U.S. air carriers file with DOT under Part 234 of title 14, Code of Federal Regulations (CFR).

Full Text

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<title>Federal Register, Volume 86 Issue 152 (Wednesday, August 11, 2021)</title>
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[Federal Register Volume 86, Number 152 (Wednesday, August 11, 2021)]
[Notices]
[Pages 44137-44139]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2021-17092]



[[Page 44137]]

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DEPARTMENT OF TRANSPORTATION

Office of the Secretary

[Docket ID Number: DOT-OST-2014-0031]


Notice of Submission of Proposed Information Collection to OMB 
Agency Request for Renewal of a Previously Approved Collection: Airline 
Service Quality Performance--Part 234

AGENCY: Office of the Assistant Secretary for Research and Technology 
(OST-R), Bureau of Transportation Statistics (BTS), Department of 
Transportation (DOT).

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (44 
U.S.C. chapter 35, as amended) this notice announces DOT's intention to 
renew Office of Management and Budget (OMB) Control Number 2138-0041 
covering Airline Service Quality Performance On-time Performance and 
Mishandled Baggage reports that the largest U.S. air carriers file with 
DOT under Part 234 of title 14, Code of Federal Regulations (CFR).

DATES: Comments on this notice must be received by October 12, 2021. 
Interested persons are invited to submit comments regarding this 
proposal.

ADDRESSES: To ensure that you do duplicate your docket submissions, 
please submit them by only one of the following means:
    <bullet> Federal eRulemaking Portal: Go to <a href="http://www.regulations.gov">http://www.regulations.gov</a> and follow the online instructions for submitting 
comments. (You may access comments received for this notice at <a href="http://www.regulations.gov">http://www.regulations.gov</a> by searching docket DOT-OST-2014-0031.)
    <bullet> Mail: Docket Management Facility, U.S. Department of 
Transportation, 1200 New Jersey Ave., SE, West Building Ground Floor 
Room W12-140, Washington, DC 20590-0001;
    <bullet> Hand delivery: West Building Ground Floor, Room W12-140, 
1200 New Jersey Ave. SE, between 9 a.m. and 5 p.m., Monday through 
Friday, except Federal holidays. The telephone number is 202-366-9329.
    Privacy Act: Anyone is able to search the electronic form of all 
comments received into any of DOT's dockets by the name of the 
individual submitting the comment (or signing the comment, if submitted 
on behalf of an association, business, labor union, etc.). You may 
review DOT's complete Privacy Act Statement in the Federal Register 
published on April 11, 2000 (65 FR 19477-78).

FOR FURTHER INFORMATION CONTACT: Cecelia Robinson, Office of Airline 
Information, RTS-42, Room E34-410, OST-R, BTS, 1200 New Jersey Avenue 
SE, Washington, DC 20590-0001, Telephone Number (202) 366-4405 (voice), 
Fax Number (202) 366-3383 or Email <a href="/cdn-cgi/l/email-protection#8eedebedebe2e7efa0fce1ece7e0fde1e0ceeae1faa0e9e1f8"><span class="__cf_email__" data-cfemail="c5a6a0a6a0a9aca4ebb7aaa7acabb6aaab85a1aab1eba2aab3">[email&#160;protected]</span></a>.

SUPPLEMENTARY INFORMATION: DOT collects information regarding flight 
performance and mishandled baggage, wheelchairs, and scooters from the 
largest U.S. air carriers under 14 CFR part 234. The air carriers 
required to provide this information to DOT consist of the U.S. air 
carriers that accounted for at least 0.5 percent of domestic scheduled-
passenger revenues (Reporting Carriers) as most recently determined by 
the DOT's Office of Airline Information. An air carrier that is not a 
Reporting Carrier may voluntarily submit the flight performance and 
mishandled baggage, wheelchairs, and scooters information to the 
Department pursuant to 14 CFR 234.7.
    Specifically, Reporting Carriers must submit Part 234 On-time 
Performance reports to DOT with information on domestic flight 
operations and performance as described in 14 CFR 234.4.\1\ In 
addition, under 14 CFR 234.6, Reporting Carriers must submit Part 234 
Mishandled Baggage reports to DOT that include the following 
information for covered domestic flights: (1) The number of bags 
mishandled in its custody, (2) the number of bags enplaned into the 
aircraft cargo compartment, (3) the number of mishandled wheelchairs 
and scooters mishandled in its custody, and (4) the number of 
wheelchairs and scooters enplaned into the aircraft cargo 
compartment.\2\ Each Reporting Carrier is required to report the flight 
performance and mishandled baggage, wheelchair, and scooter information 
to DOT on a monthly basis for the covered flights it operates and for 
any covered flights held out under the Reporting Carrier's code (as the 
only U.S. carrier code) and operated by a codeshare partner of the 
Reporting Carrier.
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    \1\ The format and instructions for reporting this information 
are in Technical Reporting Directive #27--On-Time Performance, 
effective January 1, 2018, available at: <a href="https://cms7.bts.dot.gov/sites/bts.dot.gov/files/docs/explore-topics-and-geography/topics/airlines-and-airports/207741/technical-directive-no-27-time-2018.pdf">https://cms7.bts.dot.gov/sites/bts.dot.gov/files/docs/explore-topics-and-geography/topics/airlines-and-airports/207741/technical-directive-no-27-time-2018.pdf</a>.
    \2\ The format and instructions for reporting mishandled baggage 
and wheelchair and scooter information to DOT are in Technical 
Reporting Directive #30A--Mishandled Baggage and Wheelchairs and 
Scooters (Amended), effective January 1, 2019, available at: <a href="https://www.bts.dot.gov/sites/bts.dot.gov/files/docs/explore-topics-and-geography/topics/airlines-and-airports/224606/technicaldirective30abaggage2019amended.pdf">https://www.bts.dot.gov/sites/bts.dot.gov/files/docs/explore-topics-and-geography/topics/airlines-and-airports/224606/technicaldirective30abaggage2019amended.pdf</a>.
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    DOT uses the information reported by airlines to provide airline 
performance information and statistics on the BTS website and in the 
Air Travel Consumer Report (ATCR), a monthly publication of DOT's 
Office of Aviation Consumer Protection (OACP). Air transportation 
consumers and other stakeholders use the information DOT publishes to 
understand and compare airlines' service quality performance, including 
airlines' rates of on-time performance and cancellation and rates of 
baggage and wheelchair and scooter mishandling.
    DOT's Federal Aviation Administration (FAA) uses data reported by 
airlines in Part 234 On-time Performance reports to analyze air traffic 
delays. Wheels-up and wheels-down times are used by the FAA in 
conjunction with departure and arrival times to show the extent of 
ground delays. Actual elapsed flight time (wheels-down minus wheels-up 
time) is compared by the FAA to scheduled elapsed flight time to 
identify airborne delays. The reporting of the aircraft tail number 
allows the FAA to track an aircraft through the air network, which 
enables the FAA to study the ripple effects of delays at hub airports. 
The data can be analyzed by the FAA for airport design changes, new 
equipment purchases, and the planning of new runways or airports based 
on current and projected airport delays and traffic levels. The 
identification of the reason for delays allows the FAA, airport 
operators, and air carriers to pinpoint delays under their control.
    DOT is publishing this notice to announce its intent to request 
extension of the previously approved information collections described 
above under OMB Control Number 2138-0041. Without further action, OMB 
authorization of the information collections would expire December 31, 
2021.
    The Paperwork Reduction Act of 1995 (PRA) and its implementing 
regulations, 5 CFR part 1320, require Federal agencies to issue two 
notices seeking public comment on information collection activities 
before OMB may approve paperwork packages. A Federal agency generally 
cannot conduct or sponsor a collection of information, and the public 
is generally not required to respond to an information collection, 
unless it is approved by the OMB under the PRA and displays a currently 
valid OMB Control Number. In addition, notwithstanding any other 
provisions of law, no person shall generally be subject to monetary 
penalty for failing to comply with a collection of information

[[Page 44138]]

if the collection of information does not display a valid OMB Control 
Number. See 5 CFR 1320.5(a) and 1320.6.
    For each of these information collections, the title, a description 
of the respondents, and an estimate of the annual recordkeeping and 
periodic reporting burden are set forth below.

1. Airline Service Quality Performance Reports--Part 234 On-Time 
Performance

    Respondents: Certificated air carriers that account for at least 
0.5 percent of the domestic scheduled-service passenger revenues are 
required to report flight performance data for flights that they 
operate as described in 14 CFR 234.4; Certificated air carriers that 
account for at least 0.5 percent of domestic scheduled-service 
passenger revenues that market code-share flights carrying the 
carrier's code as the only U.S. carrier code are required to report 
flight performance data for these code-share flights as described in 14 
CFR 234.4; Air carriers may voluntarily report flight performance data 
pursuant to 14 CFR 234.7.
    Estimated Number of Respondents: 17 air carriers (4 of which market 
codeshare flights).
    Frequency: Monthly.
    Estimated Average Burden per Response: 10 hours for each respondent 
to report for the flights operated by the respondent plus an additional 
16 hours if the respondent reports for flights operated by code-share 
partners.
    Estimated Total Annual Burden: 2,808 hours (17 air carriers 
reporting the flight performance information for the flights they 
operate x 10 hours per response x 12 months = 2,040 hours) + (4 air 
carriers reporting the flight performance information for flights 
operated by their codeshare partners x 16 hours per response x 12 
months = 768 hours). This estimate is based on the following 
information: 17 carriers reported the flight performance data for the 
flights they operated to DOT in calendar year 2019, 2020, and 2021. 
Currently, 4 carriers report flight performance data to DOT for their 
codeshare operations.
    DOT estimates that respondents will encounter on average a 10-hour 
burden per month to report flight performance data to DOT for the 
flights they operate. DOT estimates the respondents that market 
codeshare flights will encounter on average an additional burden of 16 
hours per month to report flight performance data to DOT for their 
codeshare operations. The burden estimates include staff time to manage 
and process the data and to submit the report through DOT's electronic 
submission system.

2. Airline Service Quality Performance Reports--Part 234 Mishandled 
Baggage

    Respondents: Certificated air carriers that account for at least 
0.5 percent of the domestic scheduled-service passenger revenues are 
required to report mishandled baggage and wheelchairs and scooters data 
for flights that they operate as described in 14 CFR 234.6; 
Certificated air carriers that account for at least 0.5 percent of 
domestic scheduled-service passenger revenues that market code-share 
flights carrying the carrier's code as the only U.S. carrier code are 
required to report mishandled baggage and wheelchairs and scooters data 
for these code-share flights as described in 14 CFR 234.6; Air carriers 
may voluntarily report mishandled baggage and wheelchairs and scooters 
data pursuant to 14 CFR 234.7.
    Estimated Number of Respondents: 17 air carriers (4 that market 
codeshare flights).
    Frequency: Monthly.
    Estimated Average Burden per Response: 10 hours for each respondent 
to report for the flights operated by the respondent plus an additional 
16 hours if the respondent reports for flights operated by code-share 
partners.
    Estimated Total Annual Burden: 2,825 hours (17 air carriers 
reporting the mishandled baggage and mishandled wheelchairs and 
scooters information for flights they operate x 10 hours per response x 
12 months = 2,040 hours) + (4 air carriers reporting the mishandled 
baggage and mishandled wheelchairs and scooters information for flights 
operated by their codeshare partners x 16 hours per response x 12 
months = 768 hours) + (.00138 hours for manual data entry related to 
wheelchair or scooters x 12,000 manual entries = 17 hours). This 
estimate is based on the following information: 17 Carriers reported 
mishandled baggage and wheelchair and scooter information to DOT in 
calendar year 2019, 2020, and 2021. Currently, 4 carriers report 
mishandled baggage and wheelchair and scooter information to DOT for 
their codeshare operations.
    DOT estimates that respondents will encounter on average 10-hours 
burden per month to report the mishandled baggage and wheelchair and 
scooter data to DOT for the flights they operate. DOT estimates that 
respondents that market codeshare flights will encounter on average an 
additional burden of 16 hours per month to report the mishandled 
baggage and wheelchair and scooter data to DOT for their codeshare 
operations. The burden estimates include staff time to manage and 
process the data and to submit the report through DOT's electronic 
submission system.
    In addition, the estimated total annual burden is based on the 
assumption that most respondents employ automated processes to record 
that an item enplaned is a wheelchair or scooter for the purposes of 
reporting data on wheelchairs and scooters to DOT. For a carrier that 
manually records this information, such as by having their agent type 
information describing a wheelchair or scooter into the airline's 
system, DOT estimates that the airline would spend approximately 5 
seconds (.00138 hours) per item to manually enter the data.\3\ DOT 
estimates that 12,000 Wheelchairs and scooters total are recorded 
manually per year.
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    \3\ The Final Rule to Amend Rules Requiring Reporting of 
Mishandled Baggage, Regulatory Impact Analysis, October 18, 2016, 
estimated a data entry burden of 5 seconds per wheelchair or scooter 
recorded manually. See Docket No. RITA-2011-0001.
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Administrative Issues

    The Confidential Information Protection and Statistical Efficiency 
Act of 2002 (44 U.S.C. 3501) requires a statistical agency to clearly 
identify information it collects for non-statistical purposes. BTS 
hereby notifies the respondents and the public that BTS uses the 
information it collects under this OMB approval for non-statistical 
purposes including, but not limited to, publication of both 
respondent's identity and its data, submission of the information to 
agencies outside BTS for review, analysis and possible use in 
regulatory and other administrative matters.

Comments Invited

    We invite comments on: (a) Whether the collection of information is 
necessary for the proper performance of the functions of DOT, including 
whether the information will have practical utility; (b) the accuracy 
of DOT's estimate of the burden of the proposed information collection; 
(c) ways to enhance the quality, utility and clarity of the information 
to be collected; and (d) ways to minimize the burden of the collection 
of information on respondents.
    All responses to this notice will be summarized and included in the 
request for OMB approval. All comments will also become a matter of 
public record on the docket.


[[Page 44139]]


    Issued at Washington, DC.
William A. Chadwick, Jr.,
Director, Office of Airline Information, Bureau of Transportation 
Statistics, Office of the Assistant Secretary for Research and 
Technology.
[FR Doc. 2021-17092 Filed 8-10-21; 8:45 am]
BILLING CODE 4910-9X-P


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