Agency Information Collection Activities: Proposed Collection; Comment Request; National Flood Insurance Program-Mortgage Portfolio Protection Program (MPPP); Ask the Advocate Web Form
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Abstract
The Federal Emergency Management Agency (FEMA), as part of its continuing effort to reduce paperwork and respondent burden, invites the general public to take this opportunity to comment on a revision of a previously approved information collection for which approval has expired. FEMA will submit the information collection abstracted below to the Office of Management and Budget for review and clearance in accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning an amendment to a currently-approved collection of information related to the National Flood Insurance Program (NFIP), Mortgage Portfolio Protection Program (MPPP), which is an option that companies participating in the National Flood Insurance Program can use to bring their mortgage loan portfolios into compliance with the flood insurance purchase requirements. This amended notice seeks comments concerning the collection of information related to the Office of the Flood Insurance Advocate (OFIA).
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<title>Federal Register, Volume 86 Issue 146 (Tuesday, August 3, 2021)</title>
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[Federal Register Volume 86, Number 146 (Tuesday, August 3, 2021)]
[Notices]
[Pages 41855-41857]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2021-16507]
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DEPARTMENT OF HOMELAND SECURITY
Federal Emergency Management Agency
[Docket ID: FEMA-2021-0016; OMB No. 1660-0086]
Agency Information Collection Activities: Proposed Collection;
Comment Request; National Flood Insurance Program--Mortgage Portfolio
Protection Program (MPPP); Ask the Advocate Web Form
AGENCY: Federal Emergency Management Agency, Department of Homeland
Security.
ACTION: 30-Day notice of revision and request for comments.
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SUMMARY: The Federal Emergency Management Agency (FEMA), as part of its
continuing effort to reduce paperwork and respondent burden, invites
the general public to take this opportunity to comment on a revision of
a previously approved information collection for which approval has
expired. FEMA will submit the information collection abstracted below
to the Office of Management and Budget for review and clearance in
accordance with the Paperwork Reduction Act of 1995, this notice seeks
comments concerning an amendment to a currently-approved collection of
information related to the National Flood Insurance Program (NFIP),
Mortgage Portfolio Protection Program (MPPP), which is an option that
companies participating in the National Flood Insurance Program can use
to bring their mortgage loan portfolios into compliance with the flood
insurance purchase requirements. This amended notice seeks comments
concerning the collection of information related to the Office of the
Flood Insurance Advocate (OFIA).
DATES: Comments must be submitted on or before September 2, 2021.
[[Page 41856]]
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT:
For information related to the NFIP Mortgage Portfolio Protection
Program (MPPP), contact Kelly Bronowicz, Industry Management Branch
Chief, FIMA, FEMA, at 202-557-9488, or <a href="/cdn-cgi/l/email-protection#9cd7f9f0f0e5b2deeef3f2f3ebf5ffe6dcfaf9f1fdb2f8f4efb2fbf3ea"><span class="__cf_email__" data-cfemail="256e4049495c0b67574a4b4a524c465f65434048440b414d560b424a53">[email protected]</span></a>.
For information related to the Ask the Advocate web form, contact
Joe Cecil, Advocate Representative Team Lead, Office of the Flood
Insurance Advocate, FIMA, FEMA, at 202-701-3465, or
<a href="/cdn-cgi/l/email-protection#52183d2137223a7c1137313b3e1234373f337c363a217c353d24"><span class="__cf_email__" data-cfemail="99d3f6eafce9f1b7dafcfaf0f5d9fffcf4f8b7fdf1eab7fef6ef">[email protected]</span></a>.
Requests for additional information or copies of the information
collection should be made to the Forms & Information Collections
Manager, Information Management Division, 500 C Street SW, Washington,
DC 20472, email address <a href="/cdn-cgi/l/email-protection#1254575f533f5b7c747d607f73667b7d7c3f517d7e7e7771667b7d7c613f5f737c7375777f777c665274777f733c767a613c757d64"><span class="__cf_email__" data-cfemail="d492919995f99dbab2bba6b9b5a0bdbbbaf997bbb8b8b1b7a0bdbbbaa7f999b5bab5b3b1b9b1baa094b2b1b9b5fab0bca7fab3bba2">[email protected]</span></a>.
SUPPLEMENTARY INFORMATION: Pertaining to the MPPP, federal lenders and
Federally-regulated or sponsored lending institutions may not make,
increase, extend, or renew any loan secured by improved real property
located in a special flood hazard area (SFHA) unless the building and
any personal property securing the loan is covered by flood insurance
for the life of the loan. See Flood Disaster Protection Act of 1973
(FDPA) Sec. 102 (Pub. L. 93-234; 42 U.S.C. 4012a). The FEMA
Administrator carries out the NFIP to enable interested persons to
purchase insurance against loss resulting from physical damage to or
loss of real or personal property arising from flood in the United
States. See National Flood Insurance Act of 1968 (NFIA) (Pub. L. 90-
448, title XIII; 42 U.S.C. 4001 et seq.).
In general, individual mortgagees subject to the requirements of
the FDPA obtain and maintain flood insurance for their individual
properties. When individual mortgagees to not obtain required flood
insurance, the NFIP's Mortgage Portfolio Protection program (MPPP)
allows covered lenders to ensure compliance with the requirements of
FDPA by selling making available special coverage for the lender's
entire mortgage portfolio. See 44 CFR 62.23(l). In order sell MPPP
policies, private insurance companies participating in the NFIP's Write
Your Own (WYO) Program must apply for and annually renew their election
to voluntarily participate in the MPPP.
This proposed information collection previously published in the
Federal Register on May 25, 2021, at 86 FR 28122 with a 60-day public
comment period. No comments were received. This information collection
expires on December 31, 2021. FEMA is requesting a revision of this
currently approved collection. The purpose of this notice is to notify
the public that FEMA will submit the information collection abstracted
below to the Office of Management and Budget for review and clearance.
Pertaining to the Ask the Advocate Web Form, Section 24 of the
Homeowner Flood Insurance Affordability Act of 2014 (42 U.S.C. 4033),
Public Law 113-89, 128 Stat. 1030, requires FEMA to designate a Flood
Insurance Advocate that would advocate for the fair treatment of NFIP
policyholders and property owners by: (1) Providing education and
guidance on all aspects of the NFIP, (2) identifying trends affecting
the public, and (3) making recommendations for NFIP program
improvements to FEMA leadership. Pursuant to this authority, FEMA
established the Office of the Flood Insurance Advocate (OFIA) on
December 22, 2014.
Members of the public regularly contact OFIA seeking assistance on
the NFIP. OFIA seeks to facilitate the timely and effective management
of these inquiries by creating a web form on OFIA's web page at <a href="https://www.fema.gov/flood-insurance/advocate">https://www.fema.gov/flood-insurance/advocate</a>. The web form will allow users
to provide information that includes all the data necessary for OFIA to
perform its Congressionally-mandated duties and responsibilities.
Consumers who submit an inquiry to OFIA will be required to fill-
out ten (10) informational fields on the Ask the Advocate web form.
These fields include: (1) First name, (2) Last name, (3) Email address,
(4) Confirm email address, (5) How did you hear of Advocate's office
(pull-down list), (6) Contact role (list field), (7) State (pull-down
list), (8) ZIP code, (9) Subject (of inquiry) and (10) Questions/
Comment (regarding inquiry). An eleventh (11th) field is a security
CAPTCHA field intended to distinguish human from machine input as a way
of thwarting spam and automated extraction of data from websites.
When a consumer submits this information, the data will be
collected and stored on OFIA's Department of Homeland Security/FEMA-
approved Customer Relationship Management cloud-based environment
hosted by Salesforce.
Once OFIA receives this information, the inquiry will be assigned a
system-generated ``Case number'', and then the case is then assigned to
an OFIA Advocate Representative (FEMA employee). Using the data
collected from the Ask the Advocate web form, the Advocate
Representative will research the customer's inquiry and offer education
and guidance to help the customer navigate the NFIP process.
Collection of Information
Title: National Flood Insurance Program--Mortgage Portfolio
Protection Program (MPPP).
Type of Information Collection: Revision of a currently approved
information collection.
OMB Number: 1660-0086.
FEMA Forms: Ask the Advocate Web Form (form number pending OMB
approval).
Abstract: Regarding the MPPP, FEMA needs the information to ensure
that private insurance companies that join the NFIP's WYO Program meet
all state and federal requirements for insurance companies.
Requirements include a good business record and satisfactory rating in
their field. There is no other way to obtain this information because
it is specific to each company that applies to join the NFIP.
Regarding the Ask the Advocate Web Form, the Homeowner Flood
Insurance Affordability Act of 2014 requires FEMA to designate a Flood
Insurance Advocate that would advocate for the fair treatment of NFIP
policyholders and property owners. Pursuant to this authority, FEMA
established OFIA on December 22, 2014.
Members of the public regularly contact OFIA seeking assistance on
the NFIP. OFIA seeks to facilitate the timely and effective management
of these inquiries through a web form on OFIA's web page. The web form
will allow users to provide information that includes all the data
necessary for OFIA to fulfill its duties and responsibilities.
Affected Public: Individuals, households, businesses, or other for-
profit.
Estimated Number of Respondents: 1,041.
Estimated Number of Responses: 1,041.
Estimated Total Annual Burden Hours: 227.
Estimated Total Annual Respondent Cost: $11,856.
Estimated Respondents' Operation and Maintenance Costs: $0.00.
Estimated Respondents' Capital and Start-Up Costs: $0.00.
[[Page 41857]]
Estimated Total Annual Cost to the Federal Government: $71,930.
Comments
Comments may be submitted as indicated in the ADDRESSES caption
above. Comments are solicited to (a) evaluate whether the proposed data
collection is necessary for the proper performance of the agency,
including whether the information shall have practical utility; (b)
evaluate the accuracy of the agency's estimate of the burden of the
proposed collection of information, including the validity of the
methodology and assumptions used; (c) enhance the quality, utility, and
clarity of the information to be collected; and (d) minimize the burden
of the collection of information on those who are to respond, including
through the use of appropriate automated, electronic, mechanical, or
other technological collection techniques or other forms of information
technology, e.g., permitting electronic submission of responses.
Millicent L. Brown,
Senior Manager, Records Management Branch, Office of the Chief
Administrative Officer, Mission Support, Federal Emergency Management
Agency, Department of Homeland Security.
[FR Doc. 2021-16507 Filed 8-2-21; 8:45 am]
BILLING CODE 9111-52-P
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