Notice2021-14919
Proposed Collection; Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
July 14, 2021
Issuing agencies
Defense DepartmentArmy Department
Abstract
In compliance with the Paperwork Reduction Act of 1995, the Army & Air Force Exchange Service (The Exchange) announces a proposed public information collection and seeks public comment on the provisions thereof. Comments are invited on: Whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information shall have practical utility; the accuracy of the agency's estimate of the burden of the proposed information collection; ways to enhance the quality, utility, and clarity of the information to be collected; and ways to minimize the burden of the information collection on respondents, including through the use of automated collection techniques or other forms of information technology.
Full Text
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<title>Federal Register, Volume 86 Issue 132 (Wednesday, July 14, 2021)</title>
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[Federal Register Volume 86, Number 132 (Wednesday, July 14, 2021)]
[Notices]
[Pages 37136-37137]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2021-14919]
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DEPARTMENT OF DEFENSE
Department of the Army
[Docket ID: USA-2021-HQ-0014]
Proposed Collection; Comment Request
AGENCY: Department of the Army, Department of Defense (DoD).
ACTION: Information collection notice.
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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the
Army & Air Force Exchange Service (The Exchange) announces a proposed
public information collection and seeks public comment on the
provisions thereof. Comments are invited on: Whether the proposed
collection of information is necessary for the proper performance of
the functions of the agency, including whether the information shall
have practical utility; the accuracy of the agency's estimate of the
burden of the proposed information collection; ways to enhance the
quality, utility, and clarity of the information to be collected; and
ways to minimize the burden of the information collection on
respondents, including through the use of automated collection
techniques or other forms of information technology.
DATES: Consideration will be given to all comments received by
September 13, 2021.
ADDRESSES: You may submit comments, identified by docket number and
title, by any of the following methods:
Federal eRulemaking Portal: <a href="http://www.regulations.gov">http://www.regulations.gov</a>. Follow the
instructions for submitting comments.
Mail: DoD cannot receive written comments at this time due to the
COVID-19 pandemic. Comments should be sent electronically to the docket
listed above.
Instructions: All submissions received must include the agency
name, docket number, and title for this Federal Register document. The
general policy for comments and other submissions from members of the
public is to make these submissions available for public viewing on the
internet at <a href="http://www.regulations.gov">http://www.regulations.gov</a> as they are received without
change, including any personal identifiers or contact information.
Any associated form(s) for this collection may be located within
this same electronic docket and downloaded for review/testing. Follow
the instructions at <a href="http://www.regulations.gov">http://www.regulations.gov</a> for submitting comments.
Please submit comments on any given form identified by docket number,
form number, and title.
FOR FURTHER INFORMATION CONTACT: To request more information on this
proposed information collection or to obtain a copy of the proposal and
associated collection instruments, please write to the Army & Air Force
Exchange Service, Office of the General Counsel, Compliance Division,
ATTN: Teresa Schreurs, 3911 South Walton Walker Blvd., Dallas TX 75236-
1598 through email to <a href="/cdn-cgi/l/email-protection#b8e8cad1ced9dbc1f5d9d6d9dfddcaf8d9d9deddcb96dbd7d5"><span class="__cf_email__" data-cfemail="ca9ab8a3bcaba9b387aba4abadafb88aababacafb9e4a9a5a7">[email protected]</span></a>, or call the Exchange
Compliance Division at 800-967-6067, Option 5.
[[Page 37137]]
SUPPLEMENTARY INFORMATION:
Title; Associated Form; and OMB Number: Exchange Retail Sales
Transaction Customer Satisfaction Survey; OMB Control Number 0702-0130.
Needs and Uses: The information collection requirement is necessary
to provide the Exchange with holistic views of customers' shopping
experiences. The survey aids the Exchange's marketing directorate to
address the effectiveness of providing goods and services in applicable
service availability meeting the patron's wants and desires.
Affected Public: Individuals or Households.
Annual Burden Hours: 1,000.
Number of Respondents: 20,000.
Responses per Respondent: 1.
Annual Responses: 20,000.
Average Burden per Response: 3 minutes.
Frequency: On Occasion.
Respondents are authorized customers of the Army and Air Force
Exchange Service, who voluntarily provide opinions or comments
regarding their recent shopping experience at an Exchange facility. The
survey provides valuable data used to enhance the customer's
experience. If the Exchange does not receive data through the survey,
the Exchange's efforts to improve the customer shopping experience
would not be as effective, efficient, or useful. Customer information
is vital to the efficient and effective maintenance and improvement of
the Exchange operations. The survey does not collect PII data.
Dated: July 7, 2021.
Aaron T. Siegel,
Alternate OSD Federal Register, Liaison Officer, Department of Defense.
[FR Doc. 2021-14919 Filed 7-13-21; 8:45 am]
BILLING CODE 5001-06-P
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