Rule2021-14379

Requirements Related to Surprise Billing; Part I

Primary source

Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.

Published
July 13, 2021
Effective
September 13, 2021

Issuing agencies

Personnel Management OfficeTreasury DepartmentInternal Revenue ServiceLabor DepartmentEmployee Benefits Security AdministrationHealth and Human Services Department

Abstract

This document sets forth interim final rules implementing certain provisions of the No Surprises Act, which was enacted as part of the Consolidated Appropriations Act, 2021. These interim final rules amend and add provisions to existing rules under the Internal Revenue Code, the Employee Retirement Income Security Act, the Public Health Service Act, and the Federal Employees Health Benefits Act. These interim final rules implement provisions of the No Surprises Act that protect participants, beneficiaries, and enrollees in group health plans and group and individual health insurance coverage from surprise medical bills when they receive emergency services, non-emergency services from nonparticipating providers at participating facilities, and air ambulance services from nonparticipating providers of air ambulance services, under certain circumstances. In this rulemaking, the Department of Health and Human Services (HHS), the Department of Labor (DOL), and the Department of the Treasury (collectively, the Departments) are issuing interim final rules with largely parallel provisions that apply to group health plans and health insurance issuers offering group or individual health insurance coverage. HHS is also issuing in this rulemaking additional interim final rules that apply to emergency departments of hospitals and independent freestanding emergency departments, health care providers and facilities, and providers of air ambulance services related to the protections against surprise billing. The Office of Personnel Management (OPM) is issuing in this rulemaking interim final rules that specify how certain provisions of the No Surprises Act apply to health benefits plans offered by carriers under the Federal Employees Health Benefits Act (FEHBA).

Full Text

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<title>Federal Register, Volume 86 Issue 131 (Tuesday, July 13, 2021)</title>
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[Federal Register Volume 86, Number 131 (Tuesday, July 13, 2021)]
[Rules and Regulations]
[Pages 36872-36985]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2021-14379]



Federal Register / Vol. 86 , No. 131 / Tuesday, July 13, 2021 / Rules 
and Regulations

[[Page 36872]]


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OFFICE OF PERSONNEL MANAGEMENT

5 CFR Part 890

RIN 3206-AO30

DEPARTMENT OF THE TREASURY

Internal Revenue Service

26 CFR Part 54

[TD9951]
RIN 1545-BQ04

DEPARTMENT OF LABOR

Employee Benefits Security Administration

29 CFR Part 2590

RIN 1210-AB99

DEPARTMENT OF HEALTH AND HUMAN SERVICES

45 CFR Parts 144, 147, 149, and 156

[CMS-9909-IFC]
RIN 0938-AU63


Requirements Related to Surprise Billing; Part I

AGENCY: Office of Personnel Management; Internal Revenue Service, 
Department of the Treasury; Employee Benefits Security Administration, 
Department of Labor; Centers for Medicare & Medicaid Services, 
Department of Health and Human Services.

ACTION: Interim final rules with request for comments.

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SUMMARY: This document sets forth interim final rules implementing 
certain provisions of the No Surprises Act, which was enacted as part 
of the Consolidated Appropriations Act, 2021. These interim final rules 
amend and add provisions to existing rules under the Internal Revenue 
Code, the Employee Retirement Income Security Act, the Public Health 
Service Act, and the Federal Employees Health Benefits Act. These 
interim final rules implement provisions of the No Surprises Act that 
protect participants, beneficiaries, and enrollees in group health 
plans and group and individual health insurance coverage from surprise 
medical bills when they receive emergency services, non-emergency 
services from nonparticipating providers at participating facilities, 
and air ambulance services from nonparticipating providers of air 
ambulance services, under certain circumstances. In this rulemaking, 
the Department of Health and Human Services (HHS), the Department of 
Labor (DOL), and the Department of the Treasury (collectively, the 
Departments) are issuing interim final rules with largely parallel 
provisions that apply to group health plans and health insurance 
issuers offering group or individual health insurance coverage. HHS is 
also issuing in this rulemaking additional interim final rules that 
apply to emergency departments of hospitals and independent 
freestanding emergency departments, health care providers and 
facilities, and providers of air ambulance services related to the 
protections against surprise billing. The Office of Personnel 
Management (OPM) is issuing in this rulemaking interim final rules that 
specify how certain provisions of the No Surprises Act apply to health 
benefits plans offered by carriers under the Federal Employees Health 
Benefits Act (FEHBA).

DATES: Effective date: These regulations are effective on September 13, 
2021.
    Applicability date: The regulations are generally applicable for 
plan years (in the individual market, policy years) beginning on or 
after January 1, 2022. The HHS-only regulations that apply to health 
care providers, facilities, and providers of air ambulance services are 
applicable beginning on January 1, 2022. The OPM-only regulations that 
apply to health benefits plans are applicable to contract years 
beginning on or after January 1, 2022.
    Comment date: To be assured consideration, comments must be 
received at one of the addresses provided below, no later than 5 p.m. 
on September 7, 2021.

ADDRESSES: Written comments may be submitted to the addresses specified 
below. Any comment that is submitted will be shared among the 
Departments and OPM. Please do not submit duplicates.
    Comments will be made available to the public. Warning: Do not 
include any personally identifiable information (such as name, address, 
or other contact information) or confidential business information that 
you do not want publicly disclosed. Comments are posted on the internet 
exactly as received and can be retrieved by most internet search 
engines. No deletions, modifications, or redactions will be made to the 
comments received, as they are public records. Comments may be 
submitted anonymously.
    In commenting, refer to file code CMS-9909-IFC. Because of staff 
and resource limitations, we cannot accept comments by facsimile (FAX) 
transmission.
    Comments, including mass comment submissions, must be submitted in 
one of the following three ways (please choose only one of the ways 
listed):
    1. Electronically. You may submit electronic comments on this 
regulation at <a href="https://www.regulations.gov">https://www.regulations.gov</a> by entering the file code in 
the search window and then clicking on ``Comment''.
    2. By regular mail. You may mail written comments to the following 
address ONLY: Centers for Medicare & Medicaid Services, Department of 
Health and Human Services, Attention: CMS-9909-IFC, P.O. Box 8016, 
Baltimore, MD 21244-8016.
    Please allow sufficient time for mailed comments to be received 
before the close of the comment period.
    3. By express or overnight mail. You may send written comments to 
the following address ONLY: Centers for Medicare & Medicaid Services, 
Department of Health and Human Services, Attention: CMS-9909-IFC, Mail 
Stop C4-26-05, 7500 Security Boulevard, Baltimore, MD 21244-1850.
    For information on viewing public comments, see the beginning of 
the SUPPLEMENTARY INFORMATION section.

FOR FURTHER INFORMATION CONTACT: Padma Babubhai Shah, Office of 
Personnel Management, at 202-606-4056; Kari DiCecco, Internal Revenue 
Service, Department of the Treasury, at 202-317-5500; Matt Litton or 
David Sydlik, Employee Benefits Security Administration, Department of 
Labor, at 202-693-8335; Lindsey Murtagh, Centers for Medicare & 
Medicaid Services, Department of Health and Human Services, at 301-492-
4106. Customer Service Information: Information from OPM on health 
benefits plans offered under the Federal Employees Health Benefits 
(FEHB) Program can be found on the OPM website (<a href="http://www.opm.gov/healthcare-insurance/healthcare/">www.opm.gov/healthcare-insurance/healthcare/</a>). Individuals interested in obtaining information 
from the DOL concerning employment-based health coverage laws may call 
the Employee Benefits Security Administration (EBSA) Toll-Free Hotline 
at 1-866-444-EBSA (3272) or visit the DOL's website (<a href="http://www.dol.gov/ebsa">www.dol.gov/ebsa</a>). 
In addition, information from HHS on private health insurance coverage 
and coverage provided by non-federal governmental group health plans 
can be found on the Centers for Medicare & Medicaid Services (CMS) 
website (<a href="http://www.cms.gov/cciio">www.cms.gov/cciio</a>), and information on health care reform can 
be found at <a href="http://www.HealthCare.gov">www.HealthCare.gov</a>.

[[Page 36873]]


SUPPLEMENTARY INFORMATION: Inspection of Public Comments: Comments 
received before the close of the comment period are available for 
viewing by the public, including any personally identifiable or 
confidential business information that is included in a comment. We 
post comments received before the close of the comment period on the 
following website as soon as possible after they have been received: 
<a href="https://regulations.gov">https://regulations.gov</a>. Follow the search instructions on that website 
to view public comments.

I. Background

A. Patient Protections and Requirements Related to Emergency Services 
Under Section 2719A of the Public Health Service Act

    The Patient Protection and Affordable Care Act (Pub. L. 111-148), 
was enacted on March 23, 2010 and the Health Care and Education 
Reconciliation Act of 2010, Public Law 111-152, was enacted on March 
30, 2010 (these statutes are collectively known as the ``Affordable 
Care Act'' or ``ACA''). The Affordable Care Act reorganizes, amends, 
and adds to the provisions of part A of title XXVII of the Public 
Health Service Act (PHS Act) relating to group health plans and health 
insurance issuers in the group and individual markets.\1\ The 
Affordable Care Act adds section 715(a)(1) to the Employee Retirement 
Income Security Act (ERISA) and section 9815(a)(1) to the Internal 
Revenue Code (the Code) to incorporate the provisions of part A of 
title XXVII of the PHS Act into ERISA and the Code, and make them 
applicable to group health plans and health insurance issuers providing 
health insurance coverage in connection with group health plans. 
Sections 2701 through 2728 of the PHS Act are incorporated into ERISA 
and the Code.
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    \1\ The term ``group health plan'' includes both insured and 
self-insured group health plans.
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    Under section 2719A of the PHS Act, as added by the Affordable Care 
Act and incorporated into ERISA and the Code, if a non-grandfathered 
group health plan or health insurance issuer offering non-grandfathered 
group or individual health insurance coverage provides any benefits 
with respect to emergency services in an emergency department of a 
hospital, the plan or issuer must cover emergency services without the 
individual or the health care provider having to obtain prior 
authorization (including when the emergency services are provided out-
of-network) and without regard to whether the health care provider 
furnishing the emergency services is an in-network provider with 
respect to the services. The emergency services must be provided 
without regard to any other term or condition of the plan or health 
insurance coverage other than the exclusion or coordination of 
benefits, an affiliation or waiting period permitted under the Code, 
ERISA, and the PHS Act, or applicable cost-sharing requirements. For a 
plan or health insurance coverage with a network of providers that 
provides benefits for emergency services, the plan or issuer may not 
impose any administrative requirement or limitation on benefits for 
out-of-network emergency services that is more restrictive than the 
requirements or limitations that apply to in-network emergency 
services. In addition, carriers offering FEHB plans must comply with 
requirements described in section 2719A of the PHS Act in the same 
manner as they apply to a plan or issuer.
    For purposes of the requirements under section 2719A of the PHS 
Act, emergency services mean, with respect to an emergency medical 
condition, (1) a medical screening examination (as required under 
section 1867 of the Social Security Act) that is within the capability 
of the emergency department of a hospital, including ancillary services 
routinely available to the emergency department to evaluate such 
emergency medical condition, and (2) that is within the capabilities of 
the staff and facilities available at the hospital, such further 
medical examination and treatment as are required under section 1867 of 
the Social Security Act to stabilize the patient.
    Regulations implementing section 2719A of the PHS Act include these 
consumer protections.\2\ Section 2719A of the PHS Act did not prohibit 
balance billing. Balance billing refers to the practice of out-of-
network providers billing patients for the difference between (1) the 
provider's billed charges, and (2) the amount collected from the plan 
or issuer plus the amount collected from the patient in the form of 
cost sharing (such as a copayment, coinsurance, or amounts paid toward 
a deductible). To avoid the circumvention of the protections of section 
2719A of the PHS Act, in the implementing regulations, the Departments 
determined it was necessary that a reasonable amount be paid by a plan 
or issuer before a patient becomes responsible for a balance billing 
amount.\3\ Therefore, under the Departments' final regulations 
published in the Federal Register on November 18, 2015 (Patient 
Protections Final Rule), a plan or issuer satisfies the out-of-network 
emergency care cost-sharing limitations in the statute if it provides 
benefits for out-of-network emergency services in an amount at least 
equal to the greatest of the following three amounts (adjusted for in-
network cost sharing): (1) The median amount negotiated with in-network 
providers for the emergency service; (2) the amount for the emergency 
service calculated using the same method the plan generally uses to 
determine payments for out-of-network services (such as the usual, 
customary, and reasonable (UCR) amount); or (3) the amount that would 
be paid under Medicare Part A or Part B for the emergency service 
(collectively, minimum payment standards).\4\ The Departments' 
regulations clarify that the cost-sharing requirements create a minimum 
payment requirement for the plan or issuer.\5\ The Departments also 
clarified that the cost-sharing requirements do not prohibit a group 
health plan or health insurance issuer from providing benefits with 
respect to an emergency service that are greater than the amounts 
specified in the regulations. However, those regulations address 
balance billing with respect to only emergency services and, even in 
that context, they serve only to minimize the amount of a balance bill 
by requiring that plans and issuers must pay a reasonable amount for 
emergency services before a patient becomes responsible for a balance 
billing amount. Prior to the enactment of the No Surprises Act, these 
minimum payment standards were the only federal consumer protections to 
reduce potential amounts of balance billing for individuals enrolled in 
group health plans and group and individual health insurance coverage.
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    \2\ 26 CFR 54.9815-2719A(b); 29 CFR 2590.715-2719A(b); 45 CFR 
147.138(b).
    \3\ 75 FR 37188, 37194 (June 28, 2010); see also 80 FR 72192 
(Nov. 18, 2015). Additional clarification of these rules was also 
provided in 2018. See 83 FR 19431 (May 3, 2018).
    \4\ 26 CFR 54.9815-2719A(b)(3); 29 CFR 2590.715-2719A(b)(3); 45 
CFR 147.138(b)(3).
    \5\ If state law prohibits balance billing, or in cases in which 
a group health plan or health insurance issuer is contractually 
responsible for balance billing amounts, plans and issuers are not 
required to satisfy the minimum payment standards set forth in the 
regulations, but may not impose any copayment or coinsurance 
requirement for out-of-network emergency services that is higher 
than the copayment or coinsurance requirement that would apply if 
the services were provided in-network. See 26 CFR 54.9815-
2719A(b)(3)(iii); 29 CFR 2590.715-2719A(b)(3)(iii); 45 CFR 
147.138(b)(3)(iii); FAQs about Affordable Care Act Implementation 
(Part I), Q15 (Sept. 20, 2010), available at <a href="https://www.dol.gov/agencies/ebsa/laws-and-regulations/laws/affordable-care-act/for-employers-and-advisers/aca-implementation-faqs">https://www.dol.gov/agencies/ebsa/laws-and-regulations/laws/affordable-care-act/for-employers-and-advisers/aca-implementation-faqs</a>; <a href="http://www.cms.gov/CCIIO/Resources/Fact-Sheets-and-FAQs/aca_implementation_faqs.html">www.cms.gov/CCIIO/Resources/Fact-Sheets-and-FAQs/aca_implementation_faqs.html</a>.

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[[Page 36874]]

    The No Surprises Act added section 9816 of the Code, section 716 of 
ERISA, and section 2799A-1 of the PHS Act, which expand the patient 
protections related to emergency services under section 2719A of the 
PHS Act, in part, by providing additional consumer protections related 
to balance billing.\6\ The No Surprises Act amended section 2719A of 
the PHS Act to include a sunset provision effective for plan years 
beginning on or after January 1, 2022, when the new protections under 
the No Surprises Act take effect.
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    \6\ These new protections apply regardless of whether the plan 
or coverage is a grandfathered health plan under section 1251 of the 
Affordable Care Act. The No Surprises Act also amended 5 U.S.C. 
8902(p) to ensure that covered individuals enrolled in FEHB plans 
receive these protections.
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    Additionally, the No Surprises Act recodified the patient 
protections regarding choice of health care professional from section 
2719A(a), (c), and (d) of the PHS Act at new section 9822 of the Code, 
section 722 of ERISA, and section 2799A-7 of the PHS Act. If a plan or 
issuer requires or provides for designation by a participant, 
beneficiary, or enrollee of a participating primary care provider, 
these provisions permit individuals to designate any participating 
primary care providers available to accept them, including 
pediatricians, and prohibit the plan or issuer from requiring 
authorization or referral for obstetrical or gynecological care.

B. Surprise Billing and the Need for Greater Consumer Protections

    Most group health plans, and health insurance issuers offering 
group or individual health insurance coverage, have a network of 
providers and health care facilities (participating providers or 
preferred providers) who agree by contract to accept a specific amount 
for their services.\7\ By contrast, providers and facilities that are 
not part of a plan or issuer's network (nonparticipating providers) 
usually charge higher amounts than the contracted rates that plans and 
issuers have negotiated with participating providers and facilities. 
When a participant, beneficiary, or enrollee receives care from a 
nonparticipating provider, the individual's plan or issuer may decline 
to pay for the service or may pay an amount that is lower than the 
provider's billed charges, and may subject the individual to greater 
cost-sharing requirements than would have been charged had the services 
been furnished by a participating provider. Prior to the No Surprises 
Act, the nonparticipating provider could generally balance bill the 
individual for the difference between the provider's billed charges and 
the sum of the amount paid by the plan or issuer and the cost sharing 
paid by the individual, unless otherwise prohibited by state law.
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    \7\ These interim final rules refer to providers both in terms 
of their participation (participating provider) and in terms of a 
network (in-network provider). In both situations, the intent is to 
refer to a provider that has a contractual relationship or other 
arrangement with a plan or issuer to provide health care items and 
services for participants, beneficiaries, and enrollees of the plan 
or issuer.
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    A balance bill may come as a surprise for the individual. A 
surprise medical bill is an unexpected bill from a health care provider 
or facility that occurs when a covered person receives medical services 
from a provider or facility that, usually unknown to the participant, 
beneficiary, or enrollee, is a nonparticipating provider or facility 
with respect to the individual's coverage. Surprise billing occurs both 
for emergency and non-emergency care. In an emergency, a person usually 
goes (or is taken by emergency transport) to a nearby emergency 
department. Even if they go to a participating hospital or facility for 
emergency care, they may receive care from nonparticipating providers 
working at that facility. For non-emergency care, a person may choose a 
participating facility (and possibly even a participating provider), 
but not know that at least one provider involved in their care (for 
example, an anesthesiologist or radiologist) is a nonparticipating 
provider. In either circumstance, the person might not be in a position 
to choose the provider, or to ensure that the provider is a 
participating provider. Therefore, in addition to a bill for their 
cost-sharing amount, which tends to be higher for out-of-network 
services, the person might receive a balance bill from the 
nonparticipating provider or facility. This scenario also plays out 
frequently for air ambulance services, where individuals generally do 
not have the ability to select a provider of air ambulance services, 
and, therefore, have little or no control over whether the provider is 
in-network with their plan or coverage.
    When individuals are unable to avoid nonparticipating providers, it 
raises health care costs and exposes patients to financial risk.\8\ The 
evidence suggests that the ability to balance bill is used as leverage 
by some providers to obtain higher in-network payments, which results 
in higher premiums, higher cost sharing for individuals, and increased 
health care expenditures overall.\9\ Studies have shown that surprise 
bills can be large. For example, a recent study found that physicians 
collected, on average, 65 percent of the total charged amount for 
emergency department visits that likely included surprise bills, 
compared to 52 percent of the total charged amount for emergency 
department visits that likely did not include surprise bills. The study 
also found that nine percent of the individuals who likely received 
surprise bills paid physicians an amount more than $400, which may 
cause financial hardship to many individuals.\10\ In addition, out-of-
network cost sharing and payments for surprise bills usually do not 
count towards an individual's deductible and maximum out-of-pocket 
expenditure limits. Therefore, individuals with surprise bills may have 
difficulty reaching those limits, even after a significant health care 
event.
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    \8\ Cooper Z et al., Out-of-Network Billing and Negotiated 
Payments for Hospital-Based Physicians, Health Affairs 39, No. 1, 
2020. doi: 10.1377/hlthaff.2019.00507.
    \9\ See Cooper, Z. et al., Surprise! Out-Of-Network Billing For 
Emergency Care in the United States, NBER Working Paper 23623, 
20173623; Duffy, E. et al., Policies to Address Surprise Billing Can 
Affect Health Insurance Premiums. The American Journal of Managed 
Care 26.9 (2020): 401-404.; and Brown E.C.F., et al., The Unfinished 
Business of Air Ambulance Bills, Health Affairs Blog (March 26, 
2021), DOI: 10.1377/hblog20210323.911379, available at <a href="https://www.healthaffairs.org/do/10.1377/hblog20210323.911379/full/">https://www.healthaffairs.org/do/10.1377/hblog20210323.911379/full/</a>.
    \10\ Biener, A. et al., Emergency Physicians Recover a Higher 
Share of Charges From Out-Of-Network Care Than From In-Network Care, 
Health Affairs 40, No, 4 (2021): 622-628.
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    Another study using claims data from a large commercial issuer for 
the period 2010-2016 found that over 39 percent of emergency department 
visits to in-network hospitals resulted in an out-of-network bill, and 
the incidence increased from 32.3 percent in 2010 to 42.8 percent in 
2016. The average potential amount of surprise medical bills also 
increased from $220 in 2010 to $628 in 2016. During the same period, 37 
percent of inpatient admissions to in-network hospitals resulted in at 
least one out-of-network bill, increasing from 26.3 percent in 2010 to 
42 percent in 2016, and the average potential surprise medical bill 
increased from $804 to $2,040.\11\
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    \11\ Sun EC, Mello MM, Moshfegh J, Baker LC, Assessment of Out-
of-Network Billing for Privately Insured Patients Receiving Care in 
In-Network Hospitals. JAMA Intern Med. 2019; 179(11):1543-1550 
(2019). doi:10.1001/jamainternmed.2019.3451.
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    Although some states have enacted laws to reduce or eliminate 
balance billing, these efforts have created a patchwork of consumer 
protections. Even within a state that has enacted such protections, 
those protections typically apply only to individuals enrolled in 
individual and group health insurance coverage, as ERISA generally

[[Page 36875]]

preempts state laws that regulate self-insured group health plans 
sponsored by private employers. In addition, states are limited in 
their ability to address surprise bills that involve an out-of-state 
provider.
    Surprise medical bills can lead to medical debt for individuals who 
have difficulty paying their bills. The impact is most keenly felt by 
those communities experiencing poverty and other social risk factors, 
as surprise medical bills and medical debt can negatively affect 
individuals' abilities to eliminate debt and create wealth, and 
ultimately can affect a family for generations.\12\ A recent survey 
reported that while 68 percent of respondents said that it was 
difficult to pay a surprise bill, the likelihood of such difficulty was 
higher for middle income respondents (77 percent) and African Americans 
(74 percent). In addition, while 11 percent of survey respondents were 
unable to pay the surprise bill, 21 percent of low income respondents, 
19 percent of African Americans, and 17 percent of respondents in rural 
areas were unable to do so.\13\ In addition, individuals are often 
confused by medical bills. A 2016 survey found that 61 percent of 
individuals are confused by medical bills, and for 49 percent of 
individuals surveyed, the amount owed was a surprise.\14\ These 
challenges are exacerbated for underserved communities, which are more 
likely to experience poor communication, underlying mistrust of the 
medical system, and lower levels of patient engagement than other 
populations.\15\ Effective, culturally, and linguistically tailored 
communication at appropriate literacy levels, coupled with policies 
that address the social risk factors and other barriers underserved 
communities face to accessing, trusting, and understanding health care 
costs and coverage, can reduce disparities and promote health 
equity.\16\
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    \12\ Taylor, J. Racism, inequality, and health care for African 
Americans. The Century Foundation: Report (December 19, 2019). 
<a href="https://tcf.org/content/report/racism-inequality-health-care-african-americans/">https://tcf.org/content/report/racism-inequality-health-care-african-americans/</a>; Chavis, B. Op-Ed: Big insurance must help end 
surprise medical billing. blackpressUSA (February 24, 2020).
    \13\ Families USA, Surprise Medical Bills, Results from a 
National Survey, November 2019. <a href="https://familiesusa.org/wp-content/uploads/2019/11/Surprise-Billing-National-Poll-Report-FINAL.pdf">https://familiesusa.org/wp-content/uploads/2019/11/Surprise-Billing-National-Poll-Report-FINAL.pdf</a>.
    \14\ Gooch, Kelly. 61% of patients confused by medical bills, 
survey finds. Becker's Hospital Review (July 14, 2016). <a href="https://www.beckershospitalreview.com/finance/61-of-patients-confused-by-medical-bills-survey-finds.html">https://www.beckershospitalreview.com/finance/61-of-patients-confused-by-medical-bills-survey-finds.html</a>.
    \15\ See Butler S, Sherriff N. How poor communication 
exacerbates health inequities and what to do about it. Brookings 
Institution: Report (February 22, 2021). <a href="https://www.brookings.edu/research/how-poor-communication-exacerbates-health-inequities-and-what-to-do-about-it/">https://www.brookings.edu/research/how-poor-communication-exacerbates-health-inequities-and-what-to-do-about-it/</a>; Hamel, L., Lopes, L., Mu[ntilde]ana, C., 
Artiga, S., Brodie, M. Race, Health, and COVID-19: The Views and 
Experiences of Black Americans. Kaiser Family Foundation (October 
2020). <a href="https://files.kff.org/attachment/Report-Race-Health-and-COVID-19-The-Views-and-Experiences-of-Black-Americans.pdf">https://files.kff.org/attachment/Report-Race-Health-and-COVID-19-The-Views-and-Experiences-of-Black-Americans.pdf</a>; Shen 
M.J., Peterson E.B., Costas-Mu[ntilde]iz R. et al. The Effects of 
Race and Racial Concordance on Patient-Physician Communication: A 
Systematic Review of the Literature. J. Racial and Ethnic Health 
Disparities 5, 117-140 (2018). <a href="https://doi.org/10.1007/s40615-017-0350-4">https://doi.org/10.1007/s40615-017-0350-4</a>.
    \16\ P[eacute]rez-Stable EJ, El-Toukhy S. Communicating with 
diverse patients: How patient and clinician factors affect 
disparities. Patient Educ Couns. 2018;101(12):2186-2194. 
doi:10.1016/j.pec.2018.08.021; McNally, M. Confronting disparities 
in access to healthcare for underserved populations. MedCity News 
(February 22, 2021). <a href="https://medcitynews.com/2021/02/confronting-disparities-in-access-to-healthcare-for-underserved-populations-in-2021/">https://medcitynews.com/2021/02/confronting-disparities-in-access-to-healthcare-for-underserved-populations-in-2021/</a>.
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    Communication among providers, plans, consumers, communities, and 
consumer advocates must be consistent with and reinforce all relevant 
consumer protections related to surprise bills. Such communication must 
be accessible, linguistically tailored, and at an appropriate literacy 
level. This includes compliance with requirements to provide effective 
communication for individuals with disabilities under the Americans 
with Disabilities Act of 1990,\17\ section 504 of the Rehabilitation 
Act of 1973 \18\ and, where applicable, section 1557 of the Affordable 
Care Act,\19\ as well as compliance with race, color, and national 
origin protections under title VI of the Civil Rights Act of 1964 \20\ 
and section 1557 of the Affordable Care Act. Section 1557 prohibits 
discrimination on the basis of race, color, national origin, sex 
(including sexual orientation and gender identity), age, or disability 
in covered health programs or activities, including requiring covered 
entities to take reasonable steps to ensure meaningful access for 
individuals with limited English proficiency.
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    \17\ 42 U.S.C. 12101 et seq.
    \18\ 29 U.S.C. 794 and 794d.
    \19\ 42 U.S.C. 18116(a).
    \20\ 42 U.S.C. 2000d.
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    On January 20, 2021, President Biden issued Executive Order 13985, 
``On Advancing Racial Equity and Support for Underserved Communities 
Through the Federal Government,'' \21\ directing that as a policy 
matter, the federal government should pursue a comprehensive approach 
to advancing equity for all, including people of color and others who 
have been historically underserved, marginalized, and adversely 
affected by persistent poverty and inequality. Executive Order 13985 
also directs HHS to assess whether, and to what extent, its programs 
and policies perpetuate systemic barriers to opportunities and benefits 
for people of color and other underserved groups. Consistent with 
Executive Order 13985, regulations issued pursuant to the No Surprises 
Act must ensure that communication from plans, issuers, providers, 
facilities, and providers of air ambulance services recognizes these 
inequities and upholds all relevant consumer protections. Regulations 
issued pursuant to the No Surprises Act should ensure that all 
individuals, particularly those from underserved and minority 
communities, trust and believe information they receive related to 
costs and network coverage. Regulations and policies should enable and 
encourage regulated entities to address barriers to accessing care, 
including mistrust of the health care system. They should also 
encourage entities to communicate with individuals in a language they 
can understand, in a respectful way that addresses cultural 
differences, and at an appropriate literacy level. To ensure all 
consumers, particularly those in minority and underserved communities, 
are able to understand and benefit from these consumer protections, 
deliberate attention must be paid to the unique barriers and challenges 
underserved communities face in understanding and accessing health 
care. The Departments seek comment from those who are members of, 
advocate for, and work with underserved communities regarding the 
impact of these interim final rules.
---------------------------------------------------------------------------

    \21\ 86 FR 7009 (Jan. 25, 2021).
---------------------------------------------------------------------------

C. Preventing Surprise Medical Bills Under the Consolidated 
Appropriations Act, 2021

    On December 27, 2020, the Consolidated Appropriations Act, 2021 
(CAA), which included the No Surprises Act, was signed into law. The No 
Surprises Act provides federal protections against surprise billing and 
limits out-of-network cost sharing under many of the circumstances in 
which surprise bills arise most frequently.\22\
---------------------------------------------------------------------------

    \22\ Public Law 116-260.
---------------------------------------------------------------------------

    The CAA added provisions that apply to group health plans and 
health insurance issuers in the group and individual market in a new 
Part D of title XXVII of the PHS Act, and also added new provisions to 
part 7 of ERISA, and subchapter B of chapter 100 of the Code. Section 
102 of the No Surprises Act added section 9816 of the Code, section 716 
of ERISA, and section 2799A-1 of the PHS Act, which contain limitations 
on cost sharing, and requirements for initial payments for emergency 
services and for non-emergency services provided by

[[Page 36876]]

nonparticipating providers at certain participating health care 
facilities. Section 103 of the No Surprises Act amended section 9816 of 
the Code, section 716 of ERISA, and section 2799A-1 of the PHS Act to 
establish an independent dispute resolution (IDR) process that allows 
plans and issuers and nonparticipating providers and nonparticipating 
emergency facilities to resolve disputes over out-of-network rates. 
Section 105 of the No Surprises Act added section 9817 of the Code, 
section 717 of ERISA, and section 2799A-2 of the PHS Act, which contain 
limitations on cost sharing and requirements for initial payments to 
nonparticipating providers of air ambulance services, and allow plans 
and issuers and such providers of air ambulance services to access the 
IDR process. The CAA also amended the FEHBA, as discussed in more 
detail in section I.D. of this preamble.
    The CAA provisions that apply to health care providers and 
facilities and providers of air ambulance services, such as cost-
sharing requirements, prohibitions on balance billing for certain items 
and services, and requirements related to disclosures about balance 
billing protections, were added to title XXVII of the PHS Act in a new 
part E.
    The Departments are issuing regulations in several phases 
implementing provisions of title I (No Surprises Act) and title II 
(Transparency) of Division BB of the CAA. Later this year, the 
Departments intend to issue regulations regarding the federal IDR 
process (sections 103 and 105 of Division BB), patient protections 
through transparency and the patient-provider dispute resolution 
process (section 112), and price comparison tools (section 114). The 
Departments also intend to undertake rulemaking this year to propose 
the form and manner in which plans, issuers, and providers of air 
ambulance services would report information regarding air ambulance 
services (section 106). In addition, HHS intends to undertake 
rulemaking to implement requirements on health insurance issuers 
offering individual health insurance coverage or short-term, limited-
duration insurance to disclose and report information regarding direct 
or indirect compensation provided to agents and brokers (section 
202(c)), as well as provisions related to HHS enforcement of 
requirements on issuers, non-federal governmental group health plans, 
providers, facilities, and providers of air ambulance services.
    The CAA also includes provisions regarding transparency in plan and 
insurance identification cards (section 107), continuity of care 
(section 113), accuracy of provider network directories (section 116), 
and prohibition on gag clauses (section 201) that are applicable for 
plan years beginning on or after January 1, 2022; and pharmacy benefit 
and drug cost reporting (section 204) that is required by December 27, 
2021. The Departments intend to undertake rulemaking to fully implement 
these provisions, but rulemaking regarding some of these provisions 
might not occur until after January 1, 2022. The Departments note that 
any such rulemaking to fully implement these provisions will include a 
prospective applicability date that provides plans, issuers, providers, 
and facilities, as applicable, a reasonable amount of time to comply 
with new or clarified requirements. Until rulemaking to fully implement 
these provisions is finalized and effective, plans and issuers are 
expected to implement the requirements using a good faith, reasonable 
interpretation of the statute. The Departments intend to issue guidance 
in the near future regarding their expectations related to good faith 
compliance with these provisions.

D. Preventing Surprise Medical Bills for Federal Employees Health 
Benefits Plans

    The No Surprises Act also amended the FEHBA, 5 U.S.C. 8901 et seq., 
by adding a new subsection (p) to 5 U.S.C. 8902. Under this new 
provision, each FEHB Program contract must require a carrier to comply 
with provisions of sections 9816, 9817, and 9822 of the Code; sections 
716, 717, and 722 of ERISA; and sections 2799A-1, 2799A-2, and 2799A-7 
of the PHS Act (as applicable) in the same manner as they apply with 
respect to a group health plan or health insurance issuer offering 
group or individual health insurance coverage. Likewise, the provisions 
of sections 2799B-1, 2799B-2, 2799B-3, and 2799B-5 of the PHS Act apply 
to health care providers, facilities, and providers of air ambulance 
services with respect to covered individuals in FEHB plans in the same 
manner as they apply to participants, beneficiaries, or enrollees in 
group health plans or coverage offered by health insurance issuers.
    OPM is charged with administering the FEHB Program and maintains 
oversight and enforcement authority with respect to FEHB health 
benefits plans, which are federal governmental plans. Generally, under 
5 U.S.C. 8902(p), each FEHB contract must require a carrier to comply 
with certain PHS Act, ERISA, and Code requirements in the same manner 
as they apply to a group health plan or health insurance issuer.

II. Executive Summary

    These interim final rules implement provisions of the No Surprises 
Act that: (1) Apply to group health plans, health insurance issuers 
offering group or individual health insurance coverage, and carriers in 
the FEHB Program to provide protections against balance billing and 
out-of-network cost sharing with respect to emergency services, non-
emergency services furnished by nonparticipating providers at certain 
participating health care facilities, and air ambulance services 
furnished by nonparticipating providers of air ambulance services; (2) 
prohibit nonparticipating providers, health care facilities, and 
providers of air ambulance services from balance billing participants, 
beneficiaries, and enrollees in certain situations, and permit these 
providers and facilities to balance bill individuals if certain notice 
and consent requirements in the No Surprises Act are satisfied; (3) 
require certain health care facilities and providers to provide 
disclosures of federal and state patient protections against balance 
billing; (4) recodify certain patient protections that initially 
appeared in the ACA and that the No Surprises Act applies to 
grandfathered plans; and (5) set forth complaints processes with 
respect to violations of the protections against balance billing and 
out-of-network cost sharing under the No Surprises Act.
    These interim final rules protect individuals from surprise medical 
bills for emergency services, air ambulance services furnished by 
nonparticipating providers, and non-emergency services furnished by 
nonparticipating providers at participating facilities in certain 
circumstances. Among other requirements, these interim final rules 
require emergency services to be covered without any prior 
authorization, without regard to whether the health care provider 
furnishing the emergency services is a participating provider or a 
participating emergency facility with respect to the services, and 
without regard to any other term or condition of the plan or coverage 
other than the exclusion or coordination of benefits or a permitted 
affiliation or waiting period. Additionally, emergency services include 
certain services in an emergency department of a hospital or an 
independent freestanding emergency department, as well as post-
stabilization services in certain instances.
    With respect to emergency services, air ambulance services 
furnished by nonparticipating providers, and non-

[[Page 36877]]

emergency services furnished by nonparticipating providers at 
participating facilities, these interim final rules limit cost sharing 
for out-of-network services to in-network levels, require such cost 
sharing to count toward any in-network deductibles and out-of-pocket 
maximums, and prohibit balance billing, as required by the No Surprises 
Act.
    These interim final rules specify that cost-sharing amounts for 
such services furnished by nonparticipating emergency facilities and 
nonparticipating providers at participating facilities must be 
calculated based on one of the following amounts: (1) An amount 
determined by an applicable All-Payer Model Agreement under section 
1115A of the Social Security Act; (2) if there is no such applicable 
All-Payer Model Agreement, an amount determined by a specified state 
law; or (3) if there is no such applicable All-Payer Model Agreement or 
specified state law, the lesser of the billed charge or the plan's or 
issuer's median contracted rate, referred to as the qualifying payment 
amount (QPA). Cost-sharing amounts for air ambulance services provided 
by nonparticipating providers must be calculated using the lesser of 
the billed charge or the QPA, and the cost-sharing requirement that 
would apply if such services were provided by a participating provider.
    Under these interim final rules, balance billing for services 
covered by the rules generally is prohibited, and the total amount to 
be paid to the provider or facility, including any cost sharing, is 
based on: (1) An amount determined by an applicable All-Payer Model 
Agreement under section 1115A of the Social Security Act; (2) if there 
is no such applicable All-Payer Model Agreement, an amount determined 
by a specified state law; (3) if there is no such applicable All-Payer 
Model Agreement or specified state law, an amount agreed upon by the 
plan or issuer and the provider or facility; or (4) if none of those 
three conditions apply, an amount determined by an IDR entity.
    In general, under the No Surprises Act and these interim final 
rules, the protections that limit cost sharing and prohibit balance 
billing do not apply to certain post-stabilization services, or to 
certain non-emergency services performed by nonparticipating providers 
at participating health care facilities, if the provider or facility 
provides notice to the participant, beneficiary, or enrollee, and 
obtains the individual's consent to waive the balance billing 
protections. However, providers and facilities may not provide such 
notice or seek consent from individuals in certain circumstances where 
surprise bills are likely to occur, such as for ancillary services 
provided by nonparticipating providers in connection with non-emergency 
care in a participating facility. In such circumstances, balance 
billing is prohibited, and the other protections of the No Surprises 
Act, such as in-network cost-sharing requirements, continue to apply.
    Neither the No Surprises Act, nor these interim final rules, 
universally protect individuals from every high or unexpected medical 
bill. For example, an individual may be enrolled in a group health plan 
or health insurance coverage that provides little or no coverage for 
their particular health care condition or the items and services 
necessary to treat that condition. In addition, balance billing 
continues to be permitted, unless prohibited by state law or contract, 
in circumstances where these interim final rules do not apply, such as 
for non-emergency items or services provided at facilities that are not 
included within the definition of health care facility in these interim 
final rules. Nonetheless, the No Surprises Act and these interim final 
rules provide relief from some of the more common scenarios where a 
participant, beneficiary, or enrollee might otherwise be faced with 
high and unexpected medical costs.
    These interim final rules establish a complaints process for 
receiving and resolving complaints related to these new balance billing 
protections.
    These interim final rules also implement the requirement of the No 
Surprises Act that certain health care providers and facilities make 
publicly available, post on a public website, and provide a one-page 
notice to individuals regarding: (1) The requirements and prohibitions 
applicable to the provider or facility under sections 2799B-1 and 
2799B-2 of the PHS Act and their implementing regulations; (2) any 
applicable state balance billing requirements; and (3) how to contact 
appropriate state and federal agencies if the individual believes the 
provider or facility has violated the requirements described in the 
notice.
    Section 116 of the No Surprises Act also added section 9820(c) of 
the Code, section 720(c) of ERISA, and section 2799A-5(c) of the PHS 
Act, which include similar disclosure requirements applicable to plans 
and issuers. In general, under these provisions, plans and issuers must 
make publicly available, post on a public website of the plan or 
issuer, and include on each explanation of benefits for an item or 
service with respect to which the requirements under section 9816 of 
the Code, section 716 of ERISA, and section 2799A-1 of the PHS Act 
apply, information on the requirements applied under these 
aforementioned sections, as applicable; on the requirements and 
prohibitions applied under sections 2799B-1 and 2799B-2 of the PHS Act; 
on other applicable state laws on out-of-network balance billing; and 
on contacting appropriate state and federal agencies in the case that 
an individual believes that such a provider or facility has violated 
the prohibition against balance billing. These disclosure requirements 
are applicable for plan years beginning on or after January 1, 2022. To 
reduce burden and facilitate compliance with these disclosure 
requirements, the Departments are concurrently issuing a model 
disclosure notice that health care providers, facilities, group health 
plans, and health insurance issuers may, but are not required to, use 
to satisfy the disclosure requirements regarding the balance billing 
protections. The Departments will consider use of the model notice in 
accordance with the accompanying instructions to be good faith 
compliance with the disclosure requirements of section 9820(c) of the 
Code, section 720(c) of ERISA, and section 2799A-5(c) of the PHS Act, 
if all other applicable requirements are met. In addition, HHS will 
consider use of the model notice in accordance with the accompanying 
instructions to be good faith compliance with the disclosure 
requirements of section 2799B-3 of the PHS Act and 45 CFR 149.430, if 
all other applicable PHS Act requirements are met. The Departments may 
address the requirements under section 9820(c) of the Code, section 
720(c) of ERISA, and section 2799A-5(c) of the PHS Act, as added by the 
No Surprises Act, in more detail in future guidance or rulemaking. 
Until further guidance is issued, plans and issuers are expected to 
implement the requirements of section 9820(c) of the Code, section 
720(c) of ERISA, and section 2799A-5(c) of the PHS Act using a good 
faith, reasonable interpretation of the law. The Departments will take 
into account the statutory applicability date and the timeframe for 
implementation when determining good faith compliance with the law.
    These interim final rules generally apply to group health plans and 
health insurance issuers offering group or individual health insurance 
coverage (including grandfathered health plans) with respect to plan 
years (in the individual market, policy years) beginning on or after 
January 1, 2022, as

[[Page 36878]]

well as to health care providers and facilities, and providers of air 
ambulance services beginning on January 1, 2022.
    In the OPM interim final rules included in this rulemaking, OPM 
adopts all provisions of the Departments' interim final rules that 
address the sections of the Code, ERISA, and the PHS Act that are 
referenced in 5 U.S.C. 8902(p). In the OPM interim final rules, OPM 
defines terms unique to the FEHB Program, adapts some of the 
Departments' rules as necessary to properly integrate with the existing 
FEHB Program regulatory and contractual structure, sets forth the 
circumstances in which OPM will enforce these rules against FEHB 
carriers, and sets forth the types of court actions involving the FEHB 
Program that may be brought against OPM with respect to the No 
Surprises Act.
    In effectuating compliance with 5 U.S.C. 8902(p), FEHB contract 
terms that relate to the nature, provision, or extent of coverage or 
benefits (including payments with respect to benefits) supersede and 
preempt state law or local law, or any regulation issued thereunder, 
which relates to health insurance or plans.\23\ OPM contracts with FEHB 
carriers may include terms that adopt state law as governing for a 
particular purpose.
---------------------------------------------------------------------------

    \23\ 5 U.S.C. 8902(m)(1); see Coventry Health Care of Missouri, 
Inc. v. Nevils, 137 S. Ct. 1190 (2017).
---------------------------------------------------------------------------

III. Overview of the Interim Final Rules--Departments of HHS, Labor, 
and the Treasury

A. Definitions

    The provisions of the Code, ERISA, and the PHS Act added by the No 
Surprises Act, as well as these interim final rules, include defined 
terms that are specific to the requirements and implementation of the 
law. Definitions of these key terms are described throughout this 
preamble. These terms help define the scope of the balance billing 
protections and how cost-sharing amounts and payment levels are 
determined.
    The Departments note that these interim final rules define the term 
``physician or health care provider'' to mean a physician or other 
health care provider who is acting within the scope of practice of that 
provider's license or certification under applicable state law, but the 
definition specifically excludes providers of air ambulance services. 
The Departments recognize that, although the No Surprises Act does not 
define ``provider,'' it uses the term in a manner that includes 
providers of air ambulance services in some provisions. For example, 
the No Surprises Act added section 2799B-4 of the PHS Act, which 
specifically includes providers of air ambulance services when 
referencing providers. However, certain other provisions in the No 
Surprises Act apply only to providers of air ambulance services, or 
apply to health care providers generally, but by their terms are 
inapplicable to providers of air ambulance services. As an example of 
the latter, the No Surprises Act added section 2799B-2 of the PHS Act, 
which generally prohibits balance billing by nonparticipating health 
care providers furnishing non-emergency services at participating 
health care facilities. Although this provision does not explicitly 
exclude providers of air ambulance services, providers of air ambulance 
services would not furnish non-emergency services at participating 
health care facilities. Therefore, the provision does not apply to 
providers of air ambulance services (such providers are, however, 
prohibited from balance billing under section 2799B-5 of the PHS Act). 
Similarly, section 2799B-3 of the PHS Act, which requires a health care 
provider to inform individuals of the requirements and prohibitions on 
such health care provider in sections 2799B-1 and 2799B-2 of the PHS 
Act (neither of which apply to providers of air ambulance services), 
does not by its terms apply to providers of air ambulance services. 
Therefore, these interim final rules define ``physician or health care 
provider'' to exclude providers of air ambulance services, in order to 
help clarify which provisions of the No Surprises Act and interim final 
rules apply to providers of air ambulance services. In instances where 
provisions under the No Surprises Act, as implemented in these interim 
final rules, apply to providers of air ambulance services, the 
provisions explicitly reference air ambulance providers. Conversely, 
where providers of air ambulance services are not explicitly mentioned, 
the provisions do not apply.
    The Departments seek comment on the terms defined in these interim 
final rules, including the appropriateness and usability of the 
definitions, and whether additional terms should be defined in future 
rulemaking.

B. Preventing Surprise Medical Bills

1. Scope of the New Surprise Billing Protections
i. Emergency Services
    Under section 9816(a) of the Code, section 716(a) of ERISA, and 
section 2799A-1(a) of the PHS Act, and these interim final rules, if a 
group health plan, or a health insurance issuer offering group or 
individual health insurance coverage, provides or covers any benefits 
with respect to services in an emergency department of a hospital or 
with respect to emergency services in an independent freestanding 
emergency department, the plan or issuer must cover emergency services 
as defined in these interim final rules and such coverage must be 
provided in accordance with these interim final rules.
    A plan or issuer providing coverage of emergency services must do 
so without the individual or the health care provider having to obtain 
prior authorization (including when the emergency services are provided 
out-of-network) and without regard to whether the health care provider 
furnishing the emergency services is a participating provider or a 
participating emergency facility with respect to the services. The 
emergency services must be provided without regard to any other term or 
condition of the plan or coverage other than the exclusion or 
coordination of benefits (to the extent not inconsistent with benefits 
for an emergency medical condition as defined in these interim final 
rules), an affiliation or waiting period as permitted under the Code, 
ERISA, or the PHS Act, or applicable cost-sharing requirements. For a 
plan or health insurance coverage with a network of providers that 
provides benefits for emergency services, the plan or issuer may not 
impose any administrative requirement or limitation on coverage for 
emergency services received from nonparticipating providers or 
nonparticipating emergency facilities that is more restrictive than the 
requirements or limitations that apply to emergency services received 
from participating providers or participating emergency facilities. In 
addition, such plan or health insurance coverage must comply with the 
requirements regarding cost sharing, payment amounts, and processes for 
resolving billing disputes described elsewhere in this preamble.
    The terms ``emergency medical condition,'' ``emergency services,'' 
and ``to stabilize'' generally have the meaning given to them under the 
Emergency Medical Treatment and Labor Act (EMTALA), section 1867 of the 
Social Security Act.\24\ Emergency services include: (1) An appropriate 
medical screening examination that is within the capability of the 
emergency department of a hospital or of an independent freestanding 
emergency department, including ancillary services

[[Page 36879]]

routinely available to the emergency department, to evaluate whether an 
emergency medical condition exists; and (2) such further medical 
examination and treatment as may be required to stabilize the 
individual (regardless of the department of the hospital in which the 
further medical examination and treatment is furnished) within the 
capabilities of the staff and facilities available at the hospital or 
the independent freestanding emergency department.
---------------------------------------------------------------------------

    \24\ 42 U.S.C. 1395dd.
---------------------------------------------------------------------------

    Under section 2719A of the PHS Act, emergency services were defined 
to include: (1) A medical screening examination (as required under 
section 1867 of the Social Security Act) that is within the capability 
of the emergency department of a hospital, including ancillary services 
routinely available to the emergency department to evaluate such 
emergency medical condition; and (2) such further medical examination 
and treatment as are required under section 1867 of the Social Security 
Act to stabilize the patient within the capabilities of the staff and 
facilities available at the hospital. HHS has previously interpreted 
the obligations on hospitals under EMTALA to provide medical 
examination and stabilization services to end when a patient is 
formally admitted in good faith.\25\ Section 9816(a) of the Code, 
section 716(a) of ERISA, and section 2799A-1(a) of the PHS Act expand 
the definition of emergency services (as compared to section 2719A of 
the PHS Act) to include stabilization services ``regardless of the 
department of the hospital in which the further medical examination and 
treatment is furnished.'' Therefore, the definition of emergency 
services in these interim final rules includes pre-stabilization 
services that are provided after the patient is moved out of the 
emergency department and admitted to a hospital, and these services 
will be subject to the protections of the No Surprises Act.
---------------------------------------------------------------------------

    \25\ 42 CFR 489.24(a)(1)(ii); 68 FR 53221-53264 (Sept. 9, 2003); 
73 FR 48654-48668 (Aug. 19, 2008).
---------------------------------------------------------------------------

    Section 102 of the No Surprises Act further broadens the definition 
of emergency services to include emergency services provided at an 
independent freestanding emergency department. An independent 
freestanding emergency department is a health care facility (not 
limited to those described in the definition of health care facility at 
section 9816(b)(2)(A)(ii) of the Code, section 716(b)(2)(A)(ii) of 
ERISA, and section 2799A-1(b)(2)(A)(ii) of the PHS Act, as applicable) 
that provides emergency services, and is geographically separate and 
distinct from a hospital, and separately licensed as such by a state. 
The definition of ``independent freestanding emergency department'' is 
intended to include any health care facility that is geographically 
separate and distinct from a hospital, and that is licensed by a state 
to provide emergency services, even if the facility is not licensed 
under the term ``independent freestanding emergency department.''
    Regulation of health care facilities varies by state. In 
particular, state regulation of urgent care centers varies 
significantly, and is evolving as these types of centers become more 
common.\26\ If under state licensure laws, urgent care centers are 
permitted to provide emergency services, then urgent care centers in 
that state that are geographically separate and distinct from a 
hospital would fall within the definition of independent freestanding 
emergency department for purposes of these interim final rules. In 
contrast, if state licensure of urgent care centers does not permit 
such facilities to provide emergency services as defined in these 
interim final rules, then urgent care centers in that state would not 
be treated as independent freestanding emergency departments for 
purposes of these interim final rules. Finally, the definition of 
emergency services also includes additional post-stabilization 
services, as discussed in section III.B.1.ii of this preamble.
---------------------------------------------------------------------------

    \26\ Association of State and Territorial Health Officials. As 
Urgent Care Centers Increase, Licensing Authority Falling Under 
State Health Agencies, (Oct. 11, 2018) available at <a href="https://www.astho.org/StatePublicHealth/As-Urgent-Care-Centers-Increase-Licensing-Authority-Falling-Under-State-Health-Agencies/10-11-18/">https://www.astho.org/StatePublicHealth/As-Urgent-Care-Centers-Increase-Licensing-Authority-Falling-Under-State-Health-Agencies/10-11-18/</a>.
---------------------------------------------------------------------------

    The term ``emergency medical condition'' means a medical condition 
manifesting itself by acute symptoms of sufficient severity (including 
severe pain) such that a prudent layperson, who possesses an average 
knowledge of health and medicine, could reasonably expect the absence 
of immediate medical attention to result in a condition described in 
EMTALA, including (1) placing the health of the individual (or, with 
respect to a pregnant woman, the health of the woman or her unborn 
child) in serious jeopardy, (2) serious impairment to bodily functions, 
or (3) serious dysfunction of any bodily organ or part.\27\ This 
definition includes mental health conditions and substance use 
disorders.
---------------------------------------------------------------------------

    \27\ See 42 U.S.C. 1395dd(e)(1)(A).
---------------------------------------------------------------------------

    The Departments are aware that some plans and issuers currently 
deny coverage of certain services provided in the emergency department 
of a hospital by determining whether an episode of care involves an 
emergency medical condition based solely on final diagnosis codes, such 
as International Classification of Diseases, Tenth Revision, Clinical 
Modification (ICD-10-CM) codes . In addition, some plans and issuers 
might automatically deny coverage based on a list of final diagnosis 
codes initially, without regard to the individual's presenting symptoms 
or any additional review. Following an initial denial, plans and 
issuers might then provide for complete consideration of the claim, and 
apply the prudent layperson standard, only as part of an appeals 
process if the participant, beneficiary, or enrollee appeals. These 
practices are inconsistent with the emergency services requirements of 
the No Surprises Act and the ACA.\28\ This is true even if the process 
for complete consideration of the claim following an initial denial is 
not designated as a formal appeal. Instead, the determination of 
whether the prudent layperson standard is met must be made on a case-
by-case basis before an initial denial of an emergency services claim.
---------------------------------------------------------------------------

    \28\ See also Am. Coll. of Emergency Physicians v. Blue Cross & 
Blue Shield of Georgia, No. 20-11511, 2020 WL 6165852 (11th Cir. 
Oct. 22, 2020) (per curiam) (reversing dismissal of plaintiffs' ACA 
and ERISA claims alleging defendants violated prudent layperson 
standard where review process was based upon physician review of 
medical records and diagnostic codes; prudent layperson standard 
ignores a patient's final diagnosis and instead asks whether a 
person with average medical knowledge would reasonably think they 
need emergency services to address their symptoms).
---------------------------------------------------------------------------

    These interim final rules make clear that if a group health plan, 
or a health insurance issuer offering group or individual health 
insurance coverage, provides or covers any benefits with respect to 
services in an emergency department of a hospital or with respect to 
emergency services in an independent freestanding emergency department, 
the plan or issuer must cover emergency services without limiting what 
constitutes an emergency medical condition (as defined in these interim 
final rules) solely on the basis of diagnosis codes. When a plan or 
issuer denies coverage, in whole or in part, for a claim for payment of 
a service rendered in the emergency department of a hospital or 
independent freestanding emergency department, including services 
rendered during observation or surgical services, the determination of 
whether the prudent layperson standard has been met must be based on 
all pertinent documentation and be focused on the presenting symptoms 
(and not solely on the final diagnosis). This determination must take 
into account that the legal standard

[[Page 36880]]

regarding the decision to seek emergency services is based on whether a 
prudent layperson (rather than a medical professional) would reasonably 
consider the situation to be an emergency.\29\ In covering emergency 
services, plans and issuers must also ensure that they do not restrict 
the coverage of emergency services by imposing a time limit between the 
onset of symptoms and the presentation of the participant, beneficiary, 
or enrollee at the emergency department. Similarly, plans and issuers 
also may not restrict the coverage of emergency services because the 
patient did not experience a sudden onset of the condition.
---------------------------------------------------------------------------

    \29\ However, nothing in the statute or these interim final 
rules prevents a plan or issuer from approving coverage for 
emergency services solely on the basis of diagnosis codes, or from 
taking diagnostic codes into account when deciding payment for a 
claim for emergency services, provided a denial of coverage is not 
based solely on diagnosis codes.
---------------------------------------------------------------------------

    The Departments are also aware that some plans and issuers that 
generally provide coverage for emergency services have nonetheless 
denied benefits for such services based on other general plan 
exclusions. For example, the Departments are aware of some plans and 
issuers denying claims for emergency services provided to dependent 
women who are pregnant, based on a general plan exclusion for dependent 
maternity care. As explained previously, both the coverage of emergency 
services rules issued under section 2719A of the PHS Act and the new 
emergency services requirements included in these interim final rules 
provide, in part, that if a plan or issuer provides or covers any 
benefits with respect to services in an emergency department of a 
hospital (or under these interim final rules, in an independent 
freestanding emergency department), emergency services must be provided 
``without regard to any other term or condition of the plan or coverage 
(other than the exclusion or coordination of benefits . . . ).'' The 
Departments clarify that this provision does not permit plans and 
issuers to exclude benefits for items and services that would otherwise 
constitute benefits for an emergency medical condition as defined under 
these interim final rules. This provision does not permit plans and 
issuers that cover emergency services to deny benefits for a 
participant, beneficiary, or enrollee with an emergency medical 
condition that receives emergency services, based on a general plan 
exclusion that would apply to items and services other than emergency 
services.
ii. Post-Stabilization Services
    Under section 9816(a)(3)(C)(ii) of the Code, section 
716(a)(3)(C)(ii) of ERISA, and section 2799A-1(a)(3)(C)(ii) of the PHS 
Act, emergency services include any additional items and services that 
are covered under a plan or coverage and furnished by a 
nonparticipating provider or nonparticipating emergency facility 
(regardless of the department of the hospital in which such items and 
services are furnished) after a participant, beneficiary, or enrollee 
is stabilized and as part of outpatient observation or an inpatient or 
outpatient stay with respect to the visit in which the other emergency 
services are furnished. Such additional items and services (referred to 
in this preamble as post-stabilization services) are considered 
emergency services subject to surprise billing protections unless the 
conditions enumerated in section 9816(a)(3)(C)(ii)(II)(aa)-(cc) of the 
Code, section 716(a)(3)(C)(ii)(II)(aa)-(cc) of ERISA, or section 2799A-
1(a)(3)(C)(ii)(II)(aa)-(cc) of the PHS Act, as applicable, are met, as 
well as such other conditions as specified by the Departments under 
paragraph (dd) of the respective sections. Therefore, these interim 
final rules provide that post-stabilization services are emergency 
services unless all of the following conditions are met.
    First, the attending emergency physician or treating provider must 
determine that the participant, beneficiary, or enrollee is able to 
travel using nonmedical transportation or nonemergency medical 
transportation to an available participating provider or facility 
located within a reasonable travel distance, taking into consideration 
the individual's medical condition. The HHS interim final rules codify 
this requirement at 45 CFR 149.410(b)(1). For this purpose, a treating 
provider is a physician or health care provider who has evaluated the 
individual. It is generally expected that a treating provider with 
medical training and experience related to the individual's specific 
medical condition will determine if the individual is able to travel 
using nonmedical transportation or nonemergency medical transportation 
to an available participating provider or facility located within a 
reasonable travel distance. This determination is based on all the 
relevant facts and circumstances and the individual should be involved 
in the decision-making process, if possible. The determination by the 
attending emergency physician or treating provider is binding on the 
facility for purposes of this requirement. This requirement is based on 
the Departments' understanding that such provider is in the best 
position to make this determination.
    For individuals receiving care in or near their plan's or issuer's 
covered service area, as well as individuals with coverage that uses a 
national network of providers and facilities, the statutory criterion 
would generally be sufficient to ensure that an individual can freely 
choose, based on their medical condition, to receive post-stabilization 
services at a participating facility or participating provider. The 
additional requirement in these interim final rules that the individual 
be able to travel to an available participating provider or facility 
located within a reasonable travel distance, taking into consideration 
the individual's medical condition, is necessary and appropriate to 
carry out the provision of the No Surprises Act, as the requirement is 
intended to address the common situations in which an individual has 
received emergency services in a geographic region far from where any 
participating providers or facilities are located. In cases where the 
individual cannot travel using nonmedical transportation or 
nonemergency medical transportation, or cases where there are no 
participating facilities or participating providers located within a 
reasonable travel distance, taking into account the individual's 
medical condition, the Departments are of the view that individuals are 
unable to provide consent freely and, therefore, balance billing 
protections continue to apply.
    In addition, the Departments recognize that an individual's 
transportation options may vary based on the individual's location, 
social risk, and other risk factors. In cases of underserved and 
geographically isolated communities and those with social risk factors 
related to income and transportation options, individuals may face 
additional barriers to obtaining post-stabilization services without a 
disruption in care. For example, individuals may not have the ability 
to pay for a taxi, may not have access to a car, may not be able to 
safely take public transit due to their medical condition, or may not 
have public transit options available. In these cases, the net effect 
would be the same: The individual would face unreasonable travel 
burdens that could prevent them from being able to consent freely to a 
waiver of the otherwise applicable balance billing protections. The 
Departments expect the attending emergency physician or treating 
provider to consider such factors when

[[Page 36881]]

assessing the individual's ability to travel to a participating 
provider or facility. The Departments seek comment on the definition of 
``reasonable travel distance'' and whether specific standards or 
examples should be provided regarding what constitutes an unreasonable 
travel burden. For example, should reasonable travel distance take into 
account only mileage, or also other factors, such as traffic or other 
route conditions that might make traveling difficult, time consuming, 
or hazardous?
    In contrast to situations where a participant, beneficiary, or 
enrollee is able to travel using nonmedical transportation or 
nonemergency medical transportation following stabilization, in the 
event that the individual requires medical transportation to travel, 
including transportation by either ground or air ambulance vehicle, the 
individual is not in a condition to receive notice or provide consent. 
Therefore, the surprise billing protections continue to apply to post-
stabilization services provided in connection with the visit for which 
the individual received emergency services.
    Second, the provider or facility furnishing post-stabilization 
services must satisfy the notice and consent criteria of section 2799B-
2(d) of the PHS Act with respect to such items and services (which are 
implemented in HHS-only interim final rules at 45 CFR 149.410(b)(2), 
and incorporate by reference the criteria for notice and consent in 45 
CFR 149.420(c) through (g)).
    Third, the individual (or the individual's authorized 
representative) must be in a condition to receive the information in 
the notice described in section 2799B-2 of the PHS Act (which is also 
implemented in 45 CFR 149.410(b)(3)) and to provide informed consent 
under such section, in accordance with applicable state law. Whether an 
individual is in a condition to receive the information in the notice 
is determined by the attending physician or treating provider using 
appropriate medical judgment. It is generally expected that an 
attending physician or treating provider with medical training and 
experience related to the individual's specific medical condition will 
make this determination based on all the relevant facts and 
circumstances. In addition to applying any requirements under state 
law, such medical professionals should apply the same principles as 
they would when determining if a patient is able to provide informed 
consent for treatment.\30\ They should assess whether an individual is 
capable of understanding the information provided in the notice and the 
implications of consenting. Consideration must be given to the 
individual's state of mind after receiving the emergency services and 
the individual's emotional state at the time of consent. For example, 
consideration must be given to the effect of any alcohol or drug use by 
the individual, including the use or administration of prescribed 
medications, as well as to any pain the individual is experiencing, and 
the impact of those factors on the patient's state of mind. If the 
individual is experiencing a mental or behavioral health episode or 
displaying symptoms of a mental or behavioral health disorder, or is 
impaired by a substance abuse disorder, consideration should also be 
given as to whether the individual's condition impairs their ability to 
receive the information in the notice and provide informed consent. In 
addition, consideration must be given to cultural and contextual 
factors that may affect the informed decision-making and consent 
process for members of underserved communities, including lack of trust 
arising from historical inequities, misinformation about the informed 
consent process, or barriers to comprehension of the information given 
through the informed consent process and after the informed consent 
document is signed.\31\ These barriers may include accessibility, 
language, and literacy barriers. In addition, the informed consent must 
be obtained in a way that adheres to all civil rights protections cited 
within this rulemaking, ensuring that all individuals including those 
from underserved, underrepresented communities, with limited English 
proficiency, and with disabilities, are able to understand and freely 
make informed decisions.
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    \30\ Ethics guidance for physicians, published by the American 
Medical Association, states that physicians should ``[a]ssess the 
patient's ability to understand relevant medical information and the 
implications of treatment alternatives and to make an independent, 
voluntary decision'' as part of the process of seeking informed 
consent. American Medical Association, Code of Medical Ethics 
Opinion 2.1.1, available at <a href="https://www.ama-assn.org/system/files/2019-06/code-of-medical-ethics-chapter-2.pdf">https://www.ama-assn.org/system/files/2019-06/code-of-medical-ethics-chapter-2.pdf</a> (last visited April 5, 
2021). See also Gostin, LO. Public Health Law, 217-218 (2000) 
(discussing the four elements of the doctrine of informed consent: 
Information, competency, voluntariness, and specificity).
    \31\ For a discussion of strategies to improve informed consent 
processes for minority communities, see Quinn, S.C., et al. 
Improving Informed Consent with Minority Participants: Results from 
Researcher and Community Surveys, Journal of Empirical Research on 
Human Research Ethics, 7(5): 44-55 (Dec. 2012).
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    Consent must be made voluntarily, meaning the individual must be 
able to consent freely, without undue influence, fraud, or duress. If 
post-stabilization services must be provided quickly after the 
emergency services are provided, it may be challenging for the 
individual or their authorized representative to have adequate time to 
make a clear-minded decision regarding consent. Consent obtained 
through a threat of restraint or immediacy of the need for treatment is 
not voluntary. In addition, the emergency physician or treating 
provider should consider whether the individual has reasonable options 
regarding post-stabilization services, transport, or service provider 
or facility. The Departments are of the view that the post-
stabilization notice and consent procedures should generally be applied 
in limited circumstances, where the individual knowingly and 
purposefully seeks care from a nonparticipating provider or facility 
(such as deciding to go under the care of a specific provider or 
facility that the individual is familiar or comfortable with), and that 
the process should not be permitted to circumvent the consumer 
protections in the No Surprises Act.
    Fourth, the provider or facility must satisfy any additional 
requirements or prohibitions as may be imposed under applicable state 
law. These interim final rules include this criterion recognizing that 
some state laws do not permit exceptions to state balance billing 
protections, such as allowing individuals to consent to waive 
protections. Thus, states may impose stricter standards by which post-
stabilization services will be exempted from the surprise billing 
protections under these interim final rules, or states might not permit 
exceptions at all. This requirement is codified in the HHS interim 
final rules at 45 CFR 149.410(b)(5).
    The No Surprises Act authorizes the Departments to specify other 
conditions that must be satisfied for post-stabilization services to be 
excepted from the definition of emergency services for purposes of the 
No Surprises Act. The Departments solicit comments on the conditions 
described earlier in this section. The Departments also seek comment on 
whether there are any additional conditions that would be appropriate 
to designate under the definition of emergency services, such as 
conditions relating to coordinating care transitions to participating 
providers and facilities. The Departments also solicit comments on

[[Page 36882]]

what guidelines, beyond state laws regarding informed consent, may be 
needed to determine when an individual is in a condition to receive the 
written notice and provide consent. For example, are standards needed 
to account for individuals who are experiencing severe pain, 
intoxication, incapacitation, or dementia after being stabilized 
following an emergency medical condition?
iii. Non-Emergency Services Performed by Nonparticipating Providers at 
Participating Health Care Facilities
    Section 9816(b) of the Code, section 716(b) of ERISA, section 
2799A-1(b) of the PHS Act, and these interim final rules, apply 
surprise billing protections in the case of non-emergency services 
furnished by nonparticipating providers during a visit by a 
participant, beneficiary, or enrollee at a participating health care 
facility, unless the notice and consent requirements, as specified in 
these interim final rules, have been met.
    Specifically, if a group health plan, or a health insurance issuer 
offering group or individual health insurance coverage, provides or 
covers benefits with respect to items and services (other than 
emergency services to which section 9816(a) of the Code, section 716(a) 
of ERISA, or section 2799A-1(a) of the PHS Act applies), the plan or 
issuer must cover such items and services furnished to a participant, 
beneficiary, or enrollee of the plan or coverage by a nonparticipating 
provider with respect to a visit at a participating health care 
facility in accordance with these interim final rules, including the 
requirements regarding cost sharing, payment amounts, and processes for 
resolving billing disputes described elsewhere in this preamble.
iv. Health Care Facilities
    These interim final rules, consistent with section 9816(b)(2)(A) of 
the Code, section 716(b)(2)(A) of ERISA, and section 2799A-1(b)(2)(A) 
of the PHS Act, define a participating health care facility, in the 
context of non-emergency services, as a health care facility that has a 
contractual relationship directly or indirectly with a group health 
plan or health insurance issuer offering group or individual health 
insurance coverage setting forth the terms and conditions on which a 
relevant item or service is provided to a participant, beneficiary, or 
enrollee under the plan or coverage, respectively. These interim final 
rules also specify that a single case agreement between a health care 
facility and a plan or issuer, used to address unique situations in 
which a participant, beneficiary, or enrollee requires services that 
typically occur out-of-network constitutes a contractual relationship 
for purposes of this definition, and is limited to the parties to the 
agreement with respect to the particular individual involved. Thus, 
when non-emergency services are furnished by a nonparticipating 
provider at a health care facility that has a single case agreement in 
place with respect to the individual being treated, as opposed to an 
agreement or contract that would apply to all the plan's or issuer's 
participants, beneficiaries, or enrollees, those non-emergency services 
would be subject to the protections described in 26 CFR 54.9816-5T, 29 
CFR 2590.716-5, and 45 CFR 149.120, as applicable, and the 
corresponding requirements on providers at 45 CFR 149.420. The 
Departments are of the view that it is reasonable that an individual 
would expect items and services delivered at a health care facility 
that has a single case agreement in place with respect to the 
individual's care to be delivered on an in-network basis. Thus, these 
interim final rules apply the same protections in this circumstance as 
would apply at health care facilities that participate in the plan or 
issuer's network.\32\ The facility is considered a participating 
facility only with respect to items and services furnished to the 
individual whose care is covered by the single case agreement. 
Similarly, these interim final rules define a participating emergency 
facility to include a facility that has a single case agreement in 
place with a plan or issuer with respect to a specific individual's 
care. The Departments seek comment on this approach.
---------------------------------------------------------------------------

    \32\ In contrast, as discussed in section III.B.2.vi of this 
preamble, these interim final rules do not include negotiated rates 
under single-case agreements in the methodology for calculating the 
qualifying payment amount.
---------------------------------------------------------------------------

    For this purpose, a health care facility described in the statute 
is each of the following, in the context of non-emergency services: (1) 
A hospital (as defined in 1861(e) of the Social Security Act); (2) a 
hospital outpatient department; (3) a critical access hospital (as 
defined in section 1861(mm)(1) of the Social Security Act); or (4) an 
ambulatory surgical center described in section 1833(i)(1)(A) of the 
Social Security Act.
    In addition, section 9816(b)(2)(A)(ii)(V) of the Code, section 
716(b)(2)(A)(ii)(V) of ERISA, and section 2799A-1(b)(2)(A)(ii)(V) of 
the PHS Act authorize the Departments to designate additional 
facilities as health care facilities. The Departments solicit comments 
on other facilities that would be appropriate to designate as health 
care facilities. The Departments are interested in comments identifying 
types of facilities in which surprise bills frequently arise, and are 
particularly interested in comments regarding whether urgent care 
centers or retail clinics should be designated as health care 
facilities for purposes of these interim final rules.
    The Departments recognize that state regulation of urgent care 
centers varies significantly, as does the type of services they are 
permitted to provide under state law. Under these interim final rules, 
emergency services provided at urgent care centers that are licensed in 
a manner that brings them within the definition of independent 
freestanding emergency department would be subject to cost-sharing and 
balance billing protections, among others. However, given significant 
variation in state law definitions, urgent care centers are not 
included within the definition of health care facilities, in the 
context of non-emergency services. Thus, in cases where non-emergency 
services are furnished at participating urgent care centers by 
nonparticipating providers, those services would not receive the 
protections under these interim final rules. However, the Departments 
are of the view that it is possible that individuals may be using 
urgent care centers (regardless of how they are licensed) in a similar 
way to how they use independent freestanding emergency departments, in 
which case it may be appropriate to designate urgent care centers as 
health care facilities. The Departments seek comment on the degree to 
which individuals may be using urgent care centers in a similar way to 
how they use independent freestanding emergency departments. The 
Departments seek data on how frequently surprise bills arise in the 
context of urgent care centers. The Departments also seek comment on 
whether plans and issuers generally contract separately with urgent 
care centers and the providers who work at the centers, and how 
frequently contracting practices result in nonparticipating providers 
furnishing services at participating urgent care centers. The 
Departments also seek comment on potential definitions of the term 
urgent care center.
v. Items and Services Within the Scope of a Visit
    In addition to items and services furnished by a provider at the 
facility, a ``visit'' to a participating health care facility includes 
the furnishing of equipment and devices, telemedicine services, imaging 
services, laboratory services, and preoperative and

[[Page 36883]]

postoperative services, regardless of whether the provider furnishing 
such items or services is at the facility. These services are not 
limited based on whether the provider furnishing the services is 
physically located at the facility. For example, if a sample is 
collected during an individual's hospital visit and sent to an off-site 
laboratory, the laboratory services would be considered to be part of 
the individual's visit to a participating health care facility, if 
laboratory services are covered by the plan or coverage. Similarly, if 
an individual receives a consultation with a specialist via 
telemedicine during a visit to a participating hospital, those 
telemedicine services would be considered part of the individual's 
visit to a participating health care facility. The statutory definition 
of ``visit'' also provides authority for the Departments to specify 
other items and services. The Departments solicit comments regarding 
other items and services that would be appropriate to include within 
the scope of a visit for purposes of these interim final rules.
    The No Surprises Act and these interim final rules provide for 
exceptions to the balance billing prohibitions and cost-sharing 
requirements if the participant, beneficiary, or enrollee is provided a 
compliant written notice and consents to receive such services from a 
nonparticipating provider at a participating health care facility. 
However, these exceptions do not apply with respect to certain 
ancillary services (in the context of non-emergency services) and other 
services under certain conditions, as discussed later in this preamble.
vi. Air Ambulance Services
    Section 105 of the No Surprises Act added section 9817 of the Code, 
section 717 of ERISA, and section 2799A-2 of the PHS Act to address 
surprise air ambulance bills. These provisions apply in the case of a 
participant, beneficiary, or enrollee who receives services from a 
nonparticipating provider of air ambulance services, meaning medical 
transport by a rotary-wing air ambulance, as defined in 42 CFR 414.605, 
or fixed-wing air ambulance, as defined in 42 CFR 414.605. These 
interim final rules apply these provisions where a plan or coverage 
generally has a network of participating providers and provides or 
covers any benefits for air ambulance services, even if the plan or 
coverage does not have in its network any providers of air ambulance 
services. With respect to air ambulance services furnished by 
nonparticipating providers (including inter-facility transports), plans 
and issuers must comply with the requirements regarding cost sharing, 
payment amounts, and processes for resolving billing disputes described 
elsewhere in this preamble, if such services would be covered if 
provided by a participating provider with respect to such plan or 
coverage.
2. Determination of the Cost-Sharing Amount and Payment Amount to 
Providers and Facilities
i. In General
    Under section 9816(a) of the Code, section 716(a) of ERISA, section 
2799A-1(a) of the PHS Act, and these interim final rules, if a plan or 
issuer provides or covers any benefits with respect to services in an 
emergency department of a hospital or with respect to emergency 
services in an independent freestanding emergency department, the cost-
sharing requirement for such services performed by a nonparticipating 
provider or nonparticipating emergency facility must not be greater 
than the requirement that would apply if such services were provided by 
a participating provider or a participating emergency facility. 
Additionally, if a plan or issuer provides or covers any benefits for 
non-emergency items and services furnished by a nonparticipating 
provider with respect to a visit at a participating health care 
facility, unless the provider has satisfied certain notice and consent 
criteria with respect to such items and services, the plan or issuer 
may not impose a cost-sharing requirement for such items and services 
that is greater than the cost-sharing requirement that would apply had 
such items or services been furnished by a participating provider. 
Similarly, if a plan or issuer provides or covers benefits for air 
ambulance services, the plan or issuer must cover such services from a 
nonparticipating provider in such a manner that the cost-sharing 
requirement with respect to such services must be the same requirement 
that would apply if such services were provided by a participating 
provider. For example, if a plan or issuer imposes a 20 percent 
coinsurance rate for emergency services from participating providers or 
participating emergency facilities, the plan or issuer may not impose a 
coinsurance rate on emergency services from nonparticipating providers 
or facilities that exceeds 20 percent. Stakeholders have reported that 
network participation rates are low among providers of air ambulance 
services. In instances where a plan or issuer does not have an 
established cost-sharing requirement that applies specifically to 
participating providers, the plan or issuer must calculate the cost-
sharing amount using the generally applicable cost-sharing requirement 
for the relevant item or service under the plan or coverage.
    Under sections 9816(a) and (b) and 9817(a) of the Code, sections 
716(a) and (b) and 717(a) of ERISA, sections 2799A-1(a) and (b) and 
2799A-2(a) of the PHS Act, and these interim final rules, any cost-
sharing payments for emergency services, non-emergency services 
furnished by a nonparticipating provider in a participating health care 
facility, and air ambulance services furnished by a nonparticipating 
provider must be counted toward any in-network deductible or out-of-
pocket maximums applied under the plan or coverage (including the 
annual limitation on cost sharing under section 2707(b) of the PHS Act) 
(as applicable), respectively (and these in-network deductibles and 
out-of-pocket maximums must be applied) in the same manner as if such 
cost-sharing payments were made with respect to services furnished by a 
participating provider or facility.
ii. Cost-Sharing Amount
    Section 9816(a)(1)(C)(iii) of the Code, section 716(a)(1)(C)(iii) 
of ERISA, section 2799A-1(a)(1)(C)(iii) of the PHS Act, and these 
interim final rules also specify that for emergency services furnished 
by a nonparticipating emergency facility, and for non-emergency 
services furnished by nonparticipating providers in a participating 
health care facility, cost sharing is generally calculated as if the 
total amount that would have been charged for the services by a 
participating emergency facility or participating provider were equal 
to the recognized amount for such services, as defined by the statute 
and in these interim final rules.
    The ``recognized amount'' is: (1) An amount determined by an 
applicable All-Payer Model Agreement under section 1115A of the Social 
Security Act; (2) if there is no applicable All-Payer Model Agreement, 
an amount determined by a specified state law; or (3) if there is no 
applicable All-Payer Model Agreement or specified state law, the lesser 
of the amount billed by the provider or facility or the QPA, which 
under these interim final rules generally is the median of the 
contracted rates of the plan or issuer for the item or service in the 
geographic region.
    By requiring plans and issuers to calculate the cost-sharing amount 
using the recognized amount, rather than the

[[Page 36884]]

amount the plan or issuer ultimately pays the nonparticipating provider 
or nonparticipating emergency facility for the furnished items or 
services, the No Surprises Act and these interim final rules limit the 
effect of provider-payer disputes about payment amounts on participant, 
beneficiary, or enrollee cost sharing. Under the statute and these 
interim final rules, the provider or facility and plan or issuer 
separately determine the total payment amount for the furnished items 
or services, but that amount generally does not affect the cost-sharing 
amount the individual must pay.
    The Departments are aware that there may be some instances where a 
nonparticipating health care provider or facility might bill a plan or 
issuer for an item or service that is subject to these surprise billing 
protections in an amount less than the QPA. For example, this might be 
a relatively common occurrence for items whose patent expires after 
2019, in instances where the QPA is based off the median of the 
contracted rates from 2019. In these instances, assuming the plan or 
issuer would not pay more than the billed charge, calculating cost 
sharing based on the QPA would require a participant, beneficiary, or 
enrollee to pay a higher percentage in cost sharing than if the items 
or services had been furnished by a participating provider. However, 
section 9816(a)(1)(C)(ii) of the Code, section 716(a)(1)(C)(ii) of 
ERISA, and section 2799A-1(a)(1)(C)(ii) of the PHS Act expressly 
prohibit plans and issuers from applying a cost-sharing requirement 
that is greater than the requirement that would apply if such services 
were provided by a participating provider or a participating emergency 
facility. Therefore, under these interim final rules, in circumstances 
where a specified state law or All-Payer Model Agreement does not apply 
to determine the cost-sharing amount, cost sharing must be based on the 
lesser of the QPA or the amount billed by the provider for the item or 
service. The different methods for determining the recognized amount 
are discussed in separate sections of this section III.B.2 of this 
preamble.
    With respect to air ambulance services furnished by 
nonparticipating providers, the recognized amount is not used for 
purposes of determining cost sharing. Rather, the statute specifies 
that the cost-sharing requirement with respect to such services must be 
the same requirement that would apply if such services were provided by 
a participating provider, and any coinsurance or deductible must be 
based on rates that would apply for such services if they were 
furnished by a participating provider. These interim final rules 
require that plans and issuers base any coinsurance and deductible for 
air ambulance services provided by a nonparticipating provider on the 
lesser of the QPA or the billed amount. The Departments have concluded 
that this policy is consistent with the statute's general intent to 
protect participants, beneficiaries, and enrollees from excessive 
bills, and to remove the individuals as much as possible from disputes 
between plans and issuers and providers of air ambulance services. In 
addition, using the QPA is one method of ensuring that any coinsurance 
or deductible is based on rates that would apply for the services if 
they were furnished by a participating provider, given that the QPA is 
generally based on median contracted rates, as opposed to rates charged 
by nonparticipating providers, and is one basis used for determining 
the cost-sharing amount in the context of emergency services and items 
and services furnished by nonparticipating providers at participating 
health care facilities.
    As discussed in this preamble, the Airline Deregulation Act of 1978 
(ADA) broadly preempts state laws that relate to air ambulance 
providers, and the Departments are unaware of any instances in which an 
All-Payer Model Agreement or a specified state law might apply. In 
addition, since an All-Payer Model Agreement or a specified state law 
would not need to follow an approach based on rates that would apply 
for such services if they were furnished by a participating provider 
(for example, Medicare rates could be used instead), it is the 
Departments' view that Congress did not intend to apply the concept of 
the recognized amount to nonparticipating providers of air ambulance 
services. The Departments seek comment on any potential alternate 
approaches for calculating the cost-sharing amount for air ambulance 
services furnished by nonparticipating providers of air ambulance 
services.
iii. Out-of-Network Rate
    In addition to establishing requirements related to cost sharing, 
the No Surprises Act and these interim final rules also establish 
requirements related to the total amount paid by a plan or issuer for 
items and services subject to these provisions, referred to as the out-
of-network rate. The plan or issuer must make a total payment equal to 
one of the following amounts, less any cost sharing from the 
participant, beneficiary, or enrollee: (1) An amount determined by an 
applicable All-Payer Model Agreement under section 1115A of the Social 
Security Act; (2) if there is no such applicable All-Payer Model 
Agreement, an amount determined by a specified state law; (3) in the 
absence of an applicable All-Payer Model Agreement or specified state 
law, if the plan or issuer and the provider or facility have agreed on 
a payment amount, the agreed on amount; or (4) if none of those three 
conditions apply, and the parties enter into the IDR process and do not 
agree on a payment amount before the date when the IDR entity makes a 
determination of the amount, the amount determined by the IDR entity. 
These four approaches for determining the out-of-network rate are 
discussed more fully later in this preamble.
    The requirements related to cost sharing and to the out-of-network 
rate apply when a group health plan or coverage provides or covers 
benefits for services subject to these provisions. The Departments 
interpret this to mean that the requirements apply when a plan or 
issuer provides coverage for such items and services, pursuant to the 
terms of the plan or coverage, even in cases where an individual has 
not satisfied their deductible.\33\ Because the cost-sharing amount is 
calculated using the recognized amount (or for air ambulance services 
the lesser of the QPA or the billed amount) that is calculated 
separately from the determination of the out-of-network rate, these 
requirements may result in circumstances where a plan or issuer must 
make payment prior to an individual meeting their deductible. 
Specifically, where the surprise billing protections apply, and the 
out-of-network rate exceeds the amount upon which cost sharing is 
based, a plan or issuer must pay the provider or facility the 
difference between the out-of-network rate and the cost-sharing amount 
(the latter of which in this case would equal the recognized amount, or 
the lesser of the QPA or the billed amount), even in cases where an 
individual has not satisfied their deductible, as illustrated in the 
following example.
---------------------------------------------------------------------------

    \33\ Absent the balance billing protections under the No 
Surprises Act and these interim final rules, the plan or issuer 
would not generally be expected to make a payment to the provider or 
facility prior to an individual satisfying the deductible.
---------------------------------------------------------------------------

    Example. An individual is enrolled in a high deductible health plan 
with a $1,500 deductible and has not yet accumulated any costs towards 
the deductible at the time the individual receives emergency services 
at an out-of-network facility. The plan determines that the recognized 
amount for the services is $1,000. Because the

[[Page 36885]]

individual has not satisfied the deductible, the individual's cost-
sharing amount is $1,000, which accumulates towards the deductible. The 
out-of-network rate is subsequently determined to be $1,500. Under the 
requirements of the statute and these interim final rules, the plan is 
required to pay the difference between the out-of-network rate and the 
cost-sharing amount. Therefore, the plan pays $500 for the emergency 
services, even though the individual has not satisfied the deductible. 
The individual's out-of-pocket costs are limited to the amount of cost-
sharing originally calculated using the recognized amount (that is, 
$1,000).
    Although such a payment would generally cause a high deductible 
health plan to lose its status as a high deductible health plan, the No 
Surprises Act added section 223(c)(2)(F) to the Code to specify that a 
plan shall not fail to be treated as a high deductible health plan by 
reason of providing benefits for medical care in accordance with 
section 9816 or 9817 of the Code, section 716 or 717 of ERISA, or 
section 2799A-1 or 2799A-2 of the PHS Act (the provisions added by the 
No Surprises Act related to surprise medical and air ambulance bills), 
or any state law providing similar protections to individuals, prior to 
the satisfaction of the deductible.\34\
---------------------------------------------------------------------------

    \34\ See section IV.A.5 of this preamble for a discussion of 
HHS-only interim final rules addressing catastrophic plans' 
compliance with these requirements.
---------------------------------------------------------------------------

iv. Specified State Law
    Under section 9816(a)(3)(I) of the Code, section 716(a)(3)(I) of 
ERISA, section 2799A-1(a)(3)(I) of the PHS Act, and these interim final 
rules, a specified state law is a state law that provides a method for 
determining the total amount payable under a group health plan or group 
or individual health insurance coverage to the extent the state law 
applies. This includes instances where the Departments have interpreted 
this term to include state laws where the state law applies because the 
state has allowed a plan that is not otherwise subject to applicable 
state law an opportunity to opt in to a program established under state 
law, subject to section 514 of ERISA, for an item or service furnished 
by a nonparticipating provider or nonparticipating emergency facility. 
In cases where a specified state law applies, the recognized amount 
(the amount upon which cost sharing is based) and out-of-network rate 
for emergency and non-emergency services subject to the surprise 
billing protections is calculated based on such specified state law.
    In order for a state law to determine the recognized amount or out-
of-network rate, any such law must apply to: (1) The plan, issuer, or 
coverage involved, including where a state law applies because the 
state has allowed a plan that is not otherwise subject to applicable 
state law an opportunity to opt in, subject to section 514 of ERISA; 
(2) the nonparticipating provider or nonparticipating emergency 
facility involved (and in the case of state out-of-network rate laws, 
the nonparticipating provider of air ambulance services involved); and 
(3) the item or service involved. In instances where a state law does 
not satisfy all of these criteria, the state law does not apply to 
determine the recognized amount or out-of-network rate. For example, 
where a particular state surprise billing law that governs the 
recognized amount and out-of-network rate applies to a particular plan 
or coverage but does not apply to nonparticipating neonatologists, who 
provide a specified ancillary service under section 2799B-2(b)(2) of 
the PHS Act, the consumer protections under federal law would determine 
the recognized amount and out-of-network rate with respect to 
neonatology services while the state law would apply with respect to 
other provider specialties covered under that state law. Similarly, 
where a state's surprise billing laws apply only to health maintenance 
organizations (HMOs), federal protections against surprise billing 
would govern with respect to other types of coverage while the state 
protections would apply to HMOs for purposes of determining the 
recognized amount and out-of-network rate.
    The same definition of ``out-of-network rate''--including the 
reference to specified state laws--applies to air ambulance services as 
to other services. The Departments note, however, that the ADA states 
in relevant part: ``. . . a State, political subdivision of a State, or 
political authority of at least 2 States may not enact or enforce a 
law, regulation, or other provision having the force and effect of law 
related to a price, route, or service of an air carrier that may 
provide air transportation under this subpart.'' \35\ Assuming that a 
provider of air ambulance services is an ``air carrier'' covered by 
this provision, as is typical,\36\ the provision preempts state laws 
that would limit the amount of payment that the provider of air 
ambulance services would otherwise be entitled to receive.\37\ Given 
the applicability of the ADA, the Departments are not aware of any 
state laws that would meet the criteria to set the out-of-network rate 
for nonparticipating providers of air ambulance services when providing 
services subject to the protections in the No Surprises Act.
---------------------------------------------------------------------------

    \35\ 49 U.S.C. 41713(b).
    \36\ An air ambulance provider is a covered ``air carrier'' if 
it has economic authority from the Department of Transportation to 
provide interstate air transportation. Most air ambulance providers 
have such authority under the provisions of 14 CFR part 298. See, 
e.g., Scarlett v. Air Methods Corp., 922 F.3d 1053 (10th Cir. 2019); 
Air Evac EMS v. Cheatham, 910 F.3d 751 (4th Cir. 2018).
    \37\ See, e.g., Guardian Flight LLC v. Godfread, 991 F.3d 916, 
921 (8th Cir. 2021) (holding that ADA preempted state law 
prohibiting out-of-network air ambulance providers from balance 
billing and requiring them to accept amounts paid by insurers); 
Bailey v. Rocky Mountain Holdings, LLC, 889 F.3d 1259, 1269-72 (11th 
Cir. 2018) (holding that ADA preempted state law that prohibited air 
ambulance providers from collecting more than amount specified in 
fee schedule).
---------------------------------------------------------------------------

    The Departments also seek comment on whether health insurance 
issuers, health care providers, or health care facilities, in instances 
where they are not otherwise subject to a specified state law that 
provides for a method for determining the total amount payable under a 
group health plan or group or individual health insurance coverage, 
should have an opportunity, for purposes of these interim final rules, 
to opt in to a program established under state law, with respect to an 
item or service furnished by a nonparticipating provider or 
nonparticipating emergency facility. The Departments seek comment on 
whether this approach would allow for more flexibility for state laws 
to apply when, for example, by their terms, they apply to the health 
insurance issuer and item and service in question, but not to the 
provider; whether an issuer, provider, or facility would still be 
subject to any specified state laws in their ``home'' state if they opt 
in to a program established under another state's law; and whether an 
issuer, provider, or facility should be permitted to opt in on an 
episodic basis. The Departments are concerned that allowing providers 
and facilities to opt in to a program established under state law could 
increase health care prices if providers and facilities selectively opt 
in to state programs that favor providers and facilities in the 
determination of the out-of-network rate. The Departments seek comment 
on the potential impact of expanding the ability to opt in to a state 
program to providers and facilities. The Departments specifically seek 
comment from health insurance issuers, health care providers, or health 
care facilities located within or serving

[[Page 36886]]

underserved and rural communities, and other communities facing a 
shortage of providers on the impact of these provisions on services, 
coverage, and payment for and within medically underserved, rural, and 
urban communities.
a. State Law Interaction With ERISA
    Under the general preemption clause of section 514(a) of ERISA, 
state laws are preempted to the extent that they ``relate'' to employee 
benefit plans subject to title I of ERISA. There are, however, a number 
of exceptions to this broad preemption provision. Section 514(b)(2)(A), 
referred to as the ``savings clause,'' provides in pertinent part that 
``nothing in this title (title I of ERISA) shall be construed to exempt 
or relieve any person from any law of any State which regulates 
insurance. . . .'' Additionally, the preemption provisions of section 
731 of ERISA (implemented in 29 CFR 2590.731(a)) apply so that the 
requirements of part 7 of ERISA are not to be ``construed to supersede 
any provision of state law which establishes, implements, or continues 
in effect any standard or requirement solely relating to issuers in 
connection with group health insurance coverage except to the extent 
that such standard or requirement prevents the application of a 
`requirement' of a federal standard.'' The conference report 
accompanying the Health Insurance Portability and Accountability Act of 
1996 (HIPAA), which applied this preemption standard to state laws with 
respect to its title I health insurance reform provisions, indicates 
that this preemption is intended to be the ``narrowest'' preemption of 
states' laws.\38\ States may therefore continue to apply state law 
requirements to issuers except to the extent they prevent the 
application of ERISA requirements. Additionally, states have 
significant latitude to impose requirements on issuers that are more 
restrictive than the federal law. State laws that impose comparable or 
additional requirements on health insurance issuers would generally 
constitute a ``specified state law'' notwithstanding section 514 of 
ERISA and would continue to apply.
---------------------------------------------------------------------------

    \38\ See House Conf. Rep. No. 104-736, at 205, reprinted in 1996 
U.S. Code Cong. & Admin. News 2018.
---------------------------------------------------------------------------

    While section 514(b)(2)(A) saves from ERISA preemption state laws 
regulating insurance, section 514(b)(2)(B) of ERISA, referred to as the 
``deemer clause,'' provides that a state law ``purporting to regulate 
insurance'' generally cannot deem an employee benefit plan to be an 
insurance company (or in the business of insurance) for the purpose of 
regulating such a plan as an insurance company (section 514(b)(6)(A) 
creates a partial exception to the deemer clause for employee welfare 
benefit plans that are also multiple employer welfare arrangements 
(MEWAs)). Thus, to the extent that a state law has a ``reference to'' 
or an impermissible connection with ERISA plans (such as laws that 
govern the payment of benefits), these laws are preempted, to the 
extent they apply to self-insured plans sponsored by private 
employers.\39\ However, section 514 of ERISA does not prevent states 
from expanding access to a state program and allowing self-insured, 
ERISA-covered plans to choose to voluntarily comply with it. For 
example, the Departments allowed such plans to comply with their 
obligations for external review under section 2719 of the PHS Act by 
voluntarily opting in to the state external review process.\40\ 
Similarly, these interim final rules allow self-insured plans 
(including non-federal governmental plans) to voluntarily opt in to 
state law that provides for a method for determining the cost-sharing 
amount or total amount payable under such a plan, where a state has 
chosen to expand access to such plans, to satisfy their obligations 
under section 9816(a)-(d) of the Code, section 716(a)-(d) of ERISA, and 
section 2799A-1(a)-(d) of the PHS Act. A group health plan that opts in 
to such a state law must do so for all items and services to which the 
state law applies. Under these interim final rules, a self-insured plan 
that has chosen to opt in to a state law must prominently display in 
its plan materials describing the coverage of out-of-network services a 
statement that the plan has opted in to a specified state law, identify 
the relevant state (or states), and include a general description of 
the items and services provided by nonparticipating facilities and 
providers that are covered by the specified state law.
---------------------------------------------------------------------------

    \39\ See Gobeille v. Liberty Mutual Ins. Co. 577 U.S. 312 
(2015); Egelhoff v. Egelhoff, 532 U.S. 141 (2001).
    \40\ See, e.g., Technical Release 2010-01; 76 FR 37208, 37211 
fn. 13 (June 24, 2011).
---------------------------------------------------------------------------

b. Examples Involving Specified State Laws
    The following examples illustrate how state laws may or may not 
apply. In each example, assume there is no applicable All-Payer Model 
Agreement that would determine the recognized amount or out-of-network 
rate.
    Example 1. (i) Facts. A health insurance issuer licensed in State A 
covers a specific non-emergency service that is provided to an enrollee 
by a nonparticipating provider in a participating health care facility, 
both of which are also licensed in State A. State A has a law that 
prohibits balance billing for non-emergency services provided to 
individuals by nonparticipating providers in a participating health 
care facility, and provides for a method for determining the cost-
sharing amount and total amount payable. The state law applies to 
health insurance issuers and providers licensed in State A. The state 
law also applies to the type of service provided.
    (ii) Conclusion. In this Example 1, State A's law would apply to 
determine the recognized amount and the out-of-network rate.
    Example 2. (i) Facts. Same facts as Example 1, except that the 
nonparticipating provider and participating health care facility are 
located and licensed in State B. State A's law does not apply to the 
provider, because the provider is licensed and located in State B.
    (ii) Conclusion. In this Example 2, State A's law would not apply 
to determine the recognized amount and out-of-network rate. Instead, 
the lesser of the billed amount or QPA would apply to determine the 
recognized amount, and either an amount determined through agreement 
between the provider and issuer or an amount determined by an IDR 
entity would apply to determine the out-of-network rate.
    Example 3. (i) Facts. An individual receives emergency services at 
a nonparticipating hospital located in State A. The emergency services 
furnished include post-stabilization services, as described in 26 CFR 
54.9816-4T(c)(2)(ii), 29 CFR 2590.716-4(c)(2)(ii), and 45 CFR 
149.110(c)(2)(ii). The individual's coverage is through a health 
insurance issuer licensed in State A, and the coverage includes 
benefits with respect to services in an emergency department of a 
hospital. State A has a law that prohibits balance billing for 
emergency services provided to an individual at a nonparticipating 
hospital located in State A and provides a method for determining the 
cost-sharing amount and total amount payable in such cases. The law 
applies to issuers licensed in State A. However, State A's law has a 
definition of emergency services that does not include post-
stabilization services.
    (ii) Conclusion. In this Example 3, State A's law would apply to 
determine the cost-sharing amount and out-of-network rate for the 
emergency services, as defined under State A's law. State A's

[[Page 36887]]

law would not apply for purposes of determining the cost-sharing amount 
and out-of-network rate for the post-stabilization services. Instead, 
the lesser of the QPA or billed amount would apply to determine the 
recognized amount, and either an amount determined through agreement 
between the hospital and issuer or an amount determined by an IDR 
entity would apply to determine the out-of-network rate, with respect 
to post-stabilization services.
    Example 4. (i) Facts. A self-insured plan, subject to ERISA, covers 
a specific non-emergency service that is provided to a participant by a 
nonparticipating provider in a participating health care facility, both 
of which are licensed in State A. State A has a law that prohibits 
balance billing for non-emergency services provided to individuals by 
nonparticipating providers in a participating health care facility, and 
provides for a method for determining the cost-sharing amount and total 
amount payable. The law applies to health insurance issuers and 
providers licensed in State A, and provides that plans that are not 
otherwise subject to the law may opt in. The law also applies to the 
type of service provided. The self-insured plan has opted in.
    (ii) Conclusion. In this Example 4, State A's law would apply to 
determine the recognized amount and the out-of-network rate.
    The Departments are of the view that it would be uncommon for laws 
of more than one state to each apply to the same health insurance 
issuer, and to the same provider for a particular item or service. 
Therefore, the Departments do not foresee many instances where there 
might be a question as to which state's law applies to determine the 
recognized amount or out-of-network rate. However, in such uncommon 
scenarios, one approach might be for the states involved to make that 
decision. Another approach might be that the law enacted by the state 
in which the service is provided would apply. Yet another approach 
would be for the QPA to apply to determine the recognized amount, and 
either a negotiated amount or an amount determined by an IDR entity to 
apply to determine the out-of-network rate. The Departments seek 
comment on these and any other approaches for resolving this choice-of-
law question. The Departments also seek comment on how states have 
handled such questions prior to the enactment of the No Surprises Act, 
should these types of conflicts exist.
    The Departments are of the view that Congress intended that where 
state law provides a method for determining the total amount payable 
under a plan or coverage, the state law regarding balance billing would 
govern, rather than the alternative method for determining the out-of-
network rate under the No Surprises Act. The Departments interpret the 
statutory phrase ``a State law that provides for a method for 
determining the total amount payable under such a plan, coverage, or 
issuer, respectively'' broadly as referring not only to state laws that 
set a mathematical formula for determining the out-of-network rate, or 
that set a predetermined amount for an out-of-network item or service. 
Rather, the Departments interpret that language to also include, for 
example, state laws that require or permit a plan or issuer and a 
provider or facility to negotiate, and then to engage in a state 
arbitration process to determine the out-of-network rate. Such state 
laws provide a process for determining the total amount payable, and in 
such instances, the timeframes and processes under such a state law 
related to negotiations and arbitration would apply, as opposed to the 
timeframes and IDR process under the No Surprises Act.
    In addition, the Departments are of the view that Congress did not 
intend for the No Surprises Act to preempt provisions in state balance 
billing laws that address issues beyond how to calculate the cost-
sharing amount and out-of-network rate. To the extent state laws do not 
prevent the application of a federal requirement or prohibition on 
balance billing, the Departments are of the view that such state laws 
are consistent with the statutory framework of the No Surprises Act and 
would not be preempted.\41\ This view extends to any state law that 
provides balance billing protections beyond what these interim final 
rules provide. In fact, Congress specifically indicated that such state 
balance billing laws may continue in effect along with the balance 
billing protections set forth in the statute, by requiring in new 
section 2799B-3 of the PHS Act that providers must disclose to 
participants, beneficiaries, and enrollees information about federal 
balance billing protections, plus any other protections that apply 
under state law. A more detailed discussion of the disclosure 
requirements appears in section IV.A.3 of this preamble, which 
discusses the provisions codified in 45 CFR 149.430.
---------------------------------------------------------------------------

    \41\ Section 731(a) of ERISA and section 2724(a) of the PHS Act. 
As noted above, the HIPAA conference report indicates that this 
preemption standard is intended to be the ``narrowest'' preemption 
of states' laws. See House Conf. Rep. No. 104-736, at 205, reprinted 
in 1996 U.S. Code Cong. & Admin. News 2018.
---------------------------------------------------------------------------

v. All-Payer Model Agreements
    As described earlier, in instances where an All-Payer Model 
Agreement is applicable, the recognized amount (the amount upon which 
cost sharing is based with respect to items and services furnished by 
nonparticipating emergency facilities, and nonparticipating providers 
of nonemergency items and services in participating facilities) and the 
out-of-network rate are determined using the amount that the state 
approves under the All-Payer Model Agreement for such items or 
services.
    An All-Payer Model Agreement is an agreement between the Centers 
for Medicare & Medicaid Services (CMS) and a state to test and operate 
systems of all-payer payment reform for the medical care of residents 
of the state, under the authority granted under section 1115A the 
Social Security Act. Under the terms of section 1115A of the Social 
Security Act, such Agreements may waive specific provisions of titles 
XI and XVIII and of sections 1902(a)(1), 1902(a)(13), 
1903(m)(2)(A)(iii), and 1934 (other than subsections (b)(1)(A) and 
(c)(5) of such section) as may be necessary solely for the purposes of 
testing the Model. All-Payer Model Agreements can vary significantly by 
state, including in using different approaches for approving payment 
amounts for items or services covered by the Agreements. The 
Departments are of the view that it is important to maximally preserve 
states' abilities to test all-payer payment reform through these 
Agreements, including their abilities to do so using varied approaches 
to setting payment amounts. These interim final rules defer to the 
state to determine the circumstances under which, and how, it will 
approve an amount for an item or service under a payment system 
established by an All-Payer Model Agreement. Participating in an all-
payer model governed by an All-Payer Model Agreement may be voluntary 
or mandatory for a given payer; the system of all-payer payment reform 
may apply statewide or only in certain regions, such as rural regions; 
and payments under the system of all-payer payment reform may apply 
only to certain providers or facilities and certain items and 
services.\42\ To account

[[Page 36888]]

for potential variations among All-Payer Model Agreements, the 
Departments are proposing to take a similar approach that these interim 
final rules establish with respect to state laws. Specifically, in 
order for an All-Payer Model Agreement to determine the recognized 
amount or out-of-network rate, any such Agreement must apply to the 
coverage involved; to the nonparticipating provider or nonparticipating 
emergency facility involved (and in the case of the out-of-network 
rate, to the nonparticipating provider of air ambulance services 
involved); and to the item or service involved. In instances where an 
All-Payer Model Agreement does not satisfy all of these criteria, the 
Agreement does not apply to determine the recognized amount or out-of-
network rate, and, unless a specified state law applies, the recognized 
amount would be determined by the QPA (or the billed charge if less 
than the QPA), and the out-of-network rate would be the amount 
determined through agreement between the provider or facility and plan 
or issuer or the IDR process.
---------------------------------------------------------------------------

    \42\ See, e.g., CMS. Vermont All-Payer ACO Model, (updated Apr. 
8, 2020) available at <a href="https://innovation.cms.gov/innovation-models/vermont-all-payer-aco-model">https://innovation.cms.gov/innovation-models/vermont-all-payer-aco-model</a>; CMS. Pennsylvania Rural Health Model, 
(updated Jan. 1, 2021) available at <a href="https://innovation.cms.gov/innovation-models/pa-rural-health-model">https://innovation.cms.gov/innovation-models/pa-rural-health-model</a>; CMS. Maryland Total Cost of 
Care Model available at <a href="https://innovation.cms.gov/innovation-models/md-tccm">https://innovation.cms.gov/innovation-models/md-tccm</a>.
---------------------------------------------------------------------------

    Under these interim final rules, an All-Payer Model Agreement is 
treated as applicable to a given provider or facility and plan or 
issuer if the terms of the Agreement, or any agreements described in 
that Agreement, are binding upon the provider, facility, plan, or 
issuer, which may occur through different mechanisms. For example, 
under the All-Payer Model Agreement for the Maryland Total Cost of Care 
Model and under the Maryland state all-payer law, all payers (including 
group health plans and health insurance issuers offering group or 
individual health insurance coverage) pay the amount determined under 
the Agreement with respect to hospital services covered by the 
Agreement.\43\ However, the Agreement generally does not apply to the 
amount paid to a provider, such as a physician, who furnishes services 
at a hospital. In Maryland, therefore, the recognized amount and out-
of-network rate would be set by the All-Payer Model Agreement for all 
plans and issuers for hospital charges covered under the Agreement. 
But, the All-Payer Model Agreement would generally not be used to set 
the recognized amount or out-of-network rate with respect to a 
nonparticipating provider's charges, unless the All-Payer Model 
Agreement, or any agreements described in that Agreement, specify the 
payment amount in a particular instance.
---------------------------------------------------------------------------

    \43\ See CMS. Maryland Total Cost of Care Model, (updated Oct. 
22, 2020) available at <a href="https://innovation.cms.gov/innovation-models/md-tccm">https://innovation.cms.gov/innovation-models/md-tccm</a>. Under Maryland law, hospitals regulated by the Maryland 
Health Services Cost Review Commission (HSCRC) must charge payers 
the rates set the by HSCRC, and payers, including group health plans 
and issuers offering individual or group health insurance, must pay 
the rates set by HSCRC. Maryland Code, Health-General Article 
Sec. Sec.  19-212 and 19-219(a)(3) and (b)(2)(i) and Maryland Code, 
Insurance Article Sec.  15-604.
---------------------------------------------------------------------------

    Although under state law plans and issuers in Maryland do not have 
discretion regarding whether to participate in the all-payer rate 
setting system under the Maryland Total Cost of Care Model, 
participation in other state-based models governed by All-Payer Model 
Agreements is voluntary. For example, under the All-Payer Model 
Agreement for the Vermont All-Payer Accountable Care Organization (ACO) 
Model, participation by providers, facilities, group health plans, and 
health insurance issuers is voluntary.\44\ To the extent that both the 
provider or facility and plan or issuer has opted to participate in the 
Vermont All-Payer ACO Model and the Vermont All-Payer Model Agreement, 
or an agreement described in that Agreement, applies to a specific item 
or service, then that All-Payer Model Agreement would determine the 
recognized amount and out-of-network rate. But, for example, if a plan 
has opted to participate, but the provider furnishing the service has 
not, then the All-Payer Model Agreement would not be used to determine 
either the recognized amount or out-of-network rate. Instead, if a 
state law is applicable, the state law would apply. If no state law is 
applicable, then the recognized amount would be determined using the 
QPA,\45\ and the out-of-network rate would be the amount agreed upon by 
the parties or determined through the IDR process established in the No 
Surprises Act, as discussed further elsewhere in this preamble.
---------------------------------------------------------------------------

    \44\ <a href="https://innovation.cms.gov/innovation-models/vermont-all-payer-aco-model">https://innovation.cms.gov/innovation-models/vermont-all-payer-aco-model</a>.
    \45\ See prior explanation regarding the requirement that when 
the surprise billing protections apply, in the event the billed 
charge is less than the recognized amount, cost sharing would be 
based on the billed charge.
---------------------------------------------------------------------------

vi. Methodology for Calculating the Qualifying Payment Amount
    The No Surprises Act directs the Departments to establish through 
rulemaking the methodology that a group health plan or health insurance 
issuer offering group or individual health insurance coverage must use 
to determine the qualifying payment amount (QPA). As discussed earlier 
in this preamble, the No Surprises Act and these interim final rules 
require cost-sharing requirements imposed by plans and issuers in 
connection with emergency services furnished by a nonparticipating 
emergency facility or nonparticipating provider, or in connection with 
non-emergency services performed by nonparticipating providers at 
certain participating facilities to be based on the lesser of the 
billed charge or the QPA where an All-Payer Model Agreement under 
section 1115A of the Social Security Act or a specified state law does 
not apply. In addition, IDR entities are directed by statute to 
consider the QPA when selecting between the offer submitted by a plan 
or issuer and the offer submitted by a facility or provider in order to 
determine the total payment for emergency services furnished by a 
nonparticipating emergency facility or nonparticipating provider, or 
non-emergency services performed by nonparticipating providers at 
certain participating facilities that are items and services subject to 
the IDR process.
    In general, under section 9816(a)(3)(E) of the Code, section 
716(a)(3)(E) of ERISA, and section 2799A-1(a)(3)(E) of the PHS Act, for 
a given item or service, the QPA is the median of the contracted rates 
recognized by the plan or issuer on January 31, 2019, for the same or 
similar item or service that is provided by a provider in the same or 
similar specialty and provided in a geographic region in which the item 
or service is furnished, increased for inflation. The median contracted 
rate is determined with respect to all group health plans of the plan 
sponsor or all group or individual health insurance coverage offered by 
the health insurance issuer that are offered in the same insurance 
market, consistent with the methodology established by the Departments.
    The No Surprises Act specifies an alternative methodology for 
determining the QPA in cases where a plan or issuer has insufficient 
information to calculate a median contracted rate for an item or 
service. The statute, however, envisions that these alternative 
methodologies, such as use of a third-party database, will be used in 
only limited circumstances where the plan or issuer cannot rely on its 
contracted rates as a reflection of the market dynamics in a geographic 
region. Consistent with this statutory goal, these interim final rules 
generally seek to ensure that plans and issuers can meet the 
sufficient-information standard when determining the QPA and that use 
of alternative methodologies is minimized wherever possible.
    The Departments seek comment on all aspects of the methodology 
established

[[Page 36889]]

in these interim final rules for determining the QPA. In particular, 
the Departments seek comment on whether there are any considerations or 
factors that are not sufficiently accounted for in the methodology 
established in these interim final rules; the impact of the methodology 
on cost sharing, payment amounts, and provider network participation; 
and whether there are areas where commenters believe additional 
rulemaking or guidance is necessary. The Departments also seek comment 
as to the impact of large consolidated health care systems on 
contracted rates, and the impact of such contracted rates on prices and 
the QPA. The Departments are concerned that the contracting practices 
of such health care systems could inflate the QPA, and seek comment on 
whether adjustments to the QPA methodology are needed.
a. Median Contracted Rate
    These interim final rules establish the methodology that plans and 
issuers must use to calculate the median of contracted rates. The plan 
or issuer will generally then apply an inflation adjustment to 
determine the QPA for items and services furnished in the relevant 
year.
    In general, the median contracted rate for an item or service is 
calculated by arranging in order from least to greatest the contracted 
rates of all plans of the plan sponsor (or of the administering entity, 
if applicable) or all coverage offered by the issuer in the same 
insurance market for the same or similar item or service that is 
provided by a provider in the same or similar specialty or facility of 
the same or similar facility type and provided in the geographic region 
in which the item or service is furnished, and selecting the middle 
number. These interim final rules define each of the relevant terms, as 
discussed in more detail in this section of the preamble.
    In determining the median contracted rate, the amount negotiated 
under each contract is treated as a separate amount. For example, 
assume the contracted rates for all plans of a sponsor in the same 
insurance market for a particular item or service provided by a 
provider in the same or similar specialty in a specified geographic 
region are $475, $490, and $510. The median contracted rate for this 
service is $490. If there are an even number of contracted rates, the 
median contracted rate is the average of the middle two contracted 
rates. If, in the previous example, there were a fourth contracted rate 
in the amount of $515, the median contracted rate would be the average 
of the two middle amounts ($490 and $510), or $500 (($490+$510)2). If 
the same amount is paid under two or more separate contracts, each 
contract is counted separately. Thus, in the previous example, if there 
were a fifth contracted rate also in the amount of $515, the median 
contracted rate would be $510, since there are two contracted rates 
below that amount ($475 and $490) and two contracted rates above that 
amount ($515 and $515).
Contracted Rate
    The interim final rules define a ``contracted rate'' as the total 
amount (including cost sharing) that a group health plan or health 
insurance issuer has contractually agreed to pay a participating 
provider, facility, or provider of air ambulance services for covered 
items and services, whether directly or indirectly, including through a 
third-party administrator or pharmacy benefit manager.\46\
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    \46\ This definition is substantially similar to the definition 
of ``negotiated rate'' used for purposes of the transparency in 
coverage regulations at 26 CFR 54.9815-2715A1(a)(2)(xvi), 29 CFR 
2590.715-2715A1(a)(2)(xvi), and 45 CFR 147.210(a)(2)(xvi).
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    The No Surprises Act envisions that each contracted rate for a 
given item or service be treated as a single data point when 
calculating a median contracted rate. Therefore, if a plan or issuer 
has a contract with a provider group or facility, the rate negotiated 
with that provider group or facility under the contract is treated as a 
single contracted rate, if the same rate applies to all providers of 
such provider group or facility under the single contract. Likewise, 
the rate negotiated under a contract constitutes a single contracted 
rate regardless of the number of claims paid at that contracted rate. 
However, if a plan or issuer has a contract with multiple providers, 
with separate negotiated rates with each particular provider for a 
given item or service, each unique contracted rate constitutes a single 
contracted rate for purposes of determining the median contracted 
rate.\47\ Further, if a plan or issuer has separate contracts with 
individual providers, the contracted rate under each such contract 
constitutes a single contracted rate (even if the same amount is paid 
to other providers under separate contracts).
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    \47\ If a plan or issuer has a contract with multiple providers, 
with separate negotiated rates with several subgroups of providers, 
each unique contracted rate will generally constitute a single 
contracted rate for purposes of determining the median contracted 
rate. However, as discussed later in this section of the preamble, 
these interim final rules specify that if a plan or issuer has 
contracted rates that vary based on provider specialty for a service 
code, the median contracted rate is calculated separately for each 
provider specialty, as applicable. In such cases, the QPA for the 
particular item or service would take into account only the 
contracted rates for the applicable provider specialty, and would 
disregard other unique contracted rates under the same contract.
---------------------------------------------------------------------------

    The Departments understand that some plans or issuers may rent 
provider networks or otherwise contract with third parties to manage 
provider networks. In these situations, contracted rates between 
providers and the entity responsible for managing the provider network 
on behalf of a plan or issuer would be treated as the plan's or 
issuer's contracted rates for purposes of calculating the QPA. The 
Departments seek comment on whether additional guidance or special 
rules are needed regarding how to define a contract in this situation.
    The Departments also understand that plans and issuers sometimes 
enter into special agreements with providers and facilities that 
generally are not otherwise contracted to participate in any of the 
networks of the plan or issuer. For example, a plan or issuer may 
negotiate an ad hoc arrangement with a nonparticipating provider or 
facility to supplement the network of the plan or coverage for a 
specific participant, beneficiary, or enrollee in unique circumstances. 
These interim final rules specify that solely for purposes of the 
definition of contracted rate, a single case agreement, letter of 
agreement, or other similar arrangement between a plan or issuer and a 
provider, facility, or provider of air ambulance services does not 
constitute a contract, and the rate paid under such an agreement should 
not be counted among the plan's or issuer's contracted rates. The term 
``contracted rate'' refers only to the rate negotiated with providers 
and facilities that are contracted to participate in any of the 
networks of the plan or issuer under generally applicable terms of the 
plan or coverage and excludes rates negotiated with other providers and 
facilities. The Departments are of the view that this definition most 
closely aligns with the statutory intent of ensuring that the QPA 
reflects market rates under typical contract negotiations.\48\
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    \48\ In contrast, as discussed earlier in this preamble, these 
interim final rules specify that a single case agreement constitutes 
a contractual relationship for purposes of the definition of 
participating health care facility and participating emergency 
facility. The Departments are of the view that it is reasonable that 
an individual would expect items and services delivered at a health 
care facility that has a single case agreement in place with respect 
to the individual's care to be delivered on an in-network basis, and 
therefore, that the balance billing protections should apply.
---------------------------------------------------------------------------

Insurance Market
    In calculating the median contracted rate for a given item or 
service, the plan

[[Page 36890]]

or issuer must take into account the contracted rates under all group 
health plans of the sponsor or all group or individual health insurance 
coverage offered by the issuer that are offered in the same insurance 
market.\49\ The term ``insurance market'' for purposes of these interim 
final rules means one of the following: The individual market, small 
group market, or large group market (each as defined under section 
2791(e) of the PHS Act). The relevant insurance market is determined 
irrespective of the state. For example, in calculating the QPA for an 
item or service furnished to an enrollee in individual health insurance 
coverage, an issuer must take into account the contracted rates with 
providers or facilities in the applicable geographic region across the 
issuer's individual market offerings, inclusive of contracted rates for 
all individual health insurance coverage offered by the issuer in all 
states in which the issuer offers coverage in the individual market.
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    \49\ The term ``health insurance issuer'' has the meaning given 
the term in section 2791(b) of the PHS Act, which, in relevant part, 
defines a health insurance issuer as an entity that is licensed to 
engage in the business of insurance in a state. Thus, an issuer is 
the licensed entity and the contracted rates of separate licensees 
under the same holding company are not taken into account.
---------------------------------------------------------------------------

    With respect to self-insured group health plans, these interim 
final rules define the term ``insurance market'' to mean all self-
insured group health plans (other than account-based plans and plans 
that consist solely of excepted benefits) of the plan sponsor, or at 
the option of the plan sponsor, all self-insured group health plans 
administered by the same entity (including a third-party administrator 
contracted by the plan), to the extent otherwise permitted by law, that 
is responsible for calculating the QPA on behalf of the plan. The 
Departments understand that many self-insured group health plans are 
administered by entities other than the plan sponsor (such as a third-
party administrator contracted by the plan) that would be responsible 
for calculating the QPA on behalf of the sponsor. To reduce the burden 
imposed on sponsors of self-insured group health plans, these interim 
final rules permit sponsors of self-insured group health plans to allow 
their third-party administrators to determine the QPA for the sponsor 
by calculating the median contracted rate using the contracted rates 
recognized by all self-insured group health plans administered by the 
third-party administrator (not only those of the particular plan 
sponsor). Under this approach, the Departments anticipate there will be 
fewer instances where a self-insured group health plan sponsor will 
lack sufficient information to calculate a median contracted rate for 
an item or service.
    The Departments seek comment on the definition of insurance market 
with respect to self-insured group health plans and whether any 
contractual or other issues may prevent an entity, such as a third-
party administrator, from using contracted rates from the different 
self-insured plans it administers to calculate the QPA for a particular 
self-insured group health plan. DOL also seeks comment on the ability 
of self-insured group health plan fiduciaries to monitor the 
calculation of the QPA by the administering entities for compliance 
with the applicable requirements (for example, by ensuring the entities 
are using the correct contracted rates).
    The Departments have determined that including rates negotiated 
under other more limited forms of coverage, such as excepted benefits, 
short-term, limited-duration insurance, and account-based plans, 
including health reimbursement arrangements, could skew the calculation 
of the median contracted rate, and these forms of coverage should not 
be included in the definition of the applicable insurance market. 
Furthermore, the definition of ``qualifying payment amount'' under 
section 2799A-1(a)(3)(E)(i)(I) of the PHS Act refers to individual 
health insurance coverage, and the term individual health insurance 
coverage, as defined under section 2791(b)(5) of the PHS Act, excludes 
short-term, limited-duration insurance.\50\ Therefore, under these 
interim final rules, when referring to coverage offered by an issuer 
within the same insurance market for purposes of determining the QPA, 
the individual market excludes short-term, limited-duration insurance 
(as defined in 26 CFR 54.9801-2, 29 CFR 2590.701-2, and 45 CFR 
144.103). In addition, under these interim final rules, all markets 
exclude coverage that consists solely of excepted benefits (as 
described in section 9832 of the Code, section 733 of ERISA, and 
section 2791 of the PHS Act). While excepted benefits can be offered in 
the individual or group markets, they are exempt from the federal 
insurance market reforms,\51\ and Congress amended the statutory 
exemption for these products to include the additional coverage 
provisions established under new Part D of title XXVII of the PHS 
Act.\52\ Account-based plans, including health reimbursement 
arrangements as described in 26 CFR 54.9815-2711(d)(6)(i), 29 CFR 
2590.715-2711(d)(6)(i), and 45 CFR 147.126(d)(6)(i), make 
reimbursements subject to a maximum fixed dollar amount for a period, 
such that the benefit design of these coverage options makes concepts 
related to surprise billing and choice of health care professionals 
inapplicable. Therefore, under these interim final rules, for purposes 
of calculating the QPA, all group markets similarly exclude coverage 
provided under account-based plans.
---------------------------------------------------------------------------

    \50\ Since short-term, limited duration insurance is not 
individual health insurance coverage, it is also generally not 
subject to the federal individual market reforms. See, e.g., 81 FR 
75316 at 75317 (Oct. 31, 2016) and 83 FR 38212 at 38213 (Aug. 3, 
2018).
    \51\ Section 9831 of the Code, section 732 of ERISA, and 
sections 2722 and 2763 of the PHS Act.
    \52\ These amendments add the phrase ``and Part D'' to section 
2722(b), (c)(1), (c)(2), and (c)(3) of the PHS Act.
---------------------------------------------------------------------------

    The Departments also clarify that any plan or coverage that is not 
a ``group health plan'' or ``group or individual health insurance 
coverage'' offered by a ``health insurance issuer,'' as those terms are 
defined in the Code, ERISA, and the PHS Act, such as a Medicare 
Advantage or Medicaid managed care organization plan, must also not be 
included in any insurance market for purposes of determining the QPA. 
This approach is consistent with the statutory requirement that the 
median contracted rate is determined with respect to all ``group health 
plans'' of the sponsor or all ``group or individual health insurance 
coverage'' offered by a health insurance issuer in the same insurance 
market.
Same or Similar Item or Service
    Section 9816(a)(3)(E) of the Code, section 716(a)(3)(E) of ERISA, 
section 2799A-1(a)(3)(E) of the PHS Act, and these interim final rules 
provide that a plan or issuer must calculate the median contracted rate 
for an item or service using contracted rates for the same or similar 
item or service. Under the interim final rules, the term ``same or 
similar item or service'' means a health care item or service billed 
under the same service code, or a comparable code under a different 
procedural code system. Service code means the code that describes an 
item or service, including a Current Procedural Terminology (CPT), 
Healthcare Common Procedure Coding System (HCPCS), or Diagnosis-Related 
Group (DRG) code. A service code is a unique identifier, typically 
consisting of a string of numeric digits or alphanumeric characters, 
that corresponds to a standardized description, which is used

[[Page 36891]]

to identify with specificity the item or service that was furnished to 
a patient. Different codes may be assigned to the same general service 
on the basis of certain variations in the provider's method or 
approach, the complexity of the procedure or medical decision-making, 
and patient acuity level. Payers, providers, and facilities understand 
these service codes and commonly use them for billing and paying claims 
(including for both individual items and services, and for items and 
services provided under a bundled payment arrangement). Thus, defining 
``same or similar item or service'' by service code will make it easier 
for plans and issuers to calculate the QPA, and for providers and 
facilities to understand the QPA.
    These interim final rules include specific requirements to account 
for modifiers (when applicable), which are codes applied to the service 
code that provide a more specific description of the furnished item or 
service and that may adjust the payment rate or affect the processing 
or payment of the code billed. For example, modifiers include hospital 
revenue codes, which indicate the department or place in the hospital 
in which a procedure or treatment is performed, as well as codes 
indicating whether services or procedures were performed by certain 
types of providers, such as physician assistants, nurse practitioners, 
certified registered nurse anesthetists, or assistant surgeons. In 
addition, modifiers can be used to indicate that the work required to 
provide a service in a particular instance was significantly greater--
or significantly less--than the service typically requires. The 
Departments are of the view that it is important that the QPA 
methodology account for modifiers that affect payment rates under 
contracts with participating providers and facilities.
    Under the methodology established in these interim final rules, 
plans and issuers must calculate separate median contracted rates for 
CPT code modifiers that distinguish the professional services component 
(``26'') from the technical component (``TC''). This will result in 
separate median contracted rates being calculated for services when 
billed by a facility versus a provider. In addition, where a plan's or 
issuer's contracted rates otherwise vary based on applying a modifier 
code, the plan or issuer must calculate a separate median contracted 
rate for each such service code-modifier combination. Modifiers that do 
not cause contracted rates to vary must not be taken into account when 
calculating the median contracted rate. These rules are intended to 
ensure that if a plan or issuer adjusts contracted rates with 
participating providers and facilities based on modifier codes, those 
payment adjustments are appropriately reflected in the median 
contracted rate.
Provider in the Same or Similar Specialty
    These interim final rules specify that if a plan or issuer has 
contracted rates for a service code that vary based on provider 
specialty, the median contracted rate is calculated separately for each 
provider specialty, as applicable. These interim final rules define 
``provider in the same or similar specialty'' as the practice specialty 
of a provider, as identified by the plan or issuer consistent with the 
plan's or issuer's usual business practice. This definition is intended 
to provide plans or issuers with the flexibility necessary to calculate 
the median contracted rate, relying on their contracting practices with 
participating providers. If a plan's or issuer's usual business 
practice for identifying a provider's practice specialty differs for 
contracting purposes and other business needs, the plan or issuer 
should use the method of identifying the practice specialty that it 
uses for contracting purposes.
    The Departments considered requiring a plan or issuer to calculate 
separate median contracted rates for every provider specialty, but 
concluded that this approach would lead to more instances in which the 
plan or issuer would not have sufficient information to calculate the 
QPAs using its contracted rates. In addition, the Departments 
understand that not all plans or issuers vary contracted rates by 
provider specialty, in which case requiring plans and issuers to 
calculate separate median contracted rates for each provider specialty 
would increase the burden associated with calculating the QPA without 
adding specificity to the QPA. Given that the No Surprises Act 
generally relies on using contracted rates to determine the QPA, the 
Departments conclude that plans and issuers should be required to 
calculate median contracted rates separately by provider specialty only 
where the plan or issuer otherwise varies its contracted rates based on 
provider specialty.
    With respect to air ambulance services, all providers of air 
ambulance services (including inter-facility transports) are considered 
to be a single provider specialty for purposes of these interim final 
rules. The Departments understand that contracted rates may vary 
depending on whether the air ambulance services are provided using a 
fixed-wing or rotary-wing aircraft. However, these distinctions based 
on vehicle type are accounted for in the QPA methodology established 
under these interim final rules through the use of service codes that 
are specific to fixed-wing or rotary-wing aircraft. Therefore, the 
Departments anticipate that median contracted rates for fixed-wing and 
rotary-wing aircraft would be determined separately based on the 
requirement under these interim final rules that median contracted 
rates be based on the contracted rates for the same or similar item or 
service, and concluded that it would be redundant to require plans and 
issuers to also calculate separate median contracted rates on the basis 
of vehicle type.
    The Departments also understand that hospital-based air ambulance 
providers sometimes have lower contracted rates than independent, non-
hospital-based air ambulance providers. The Departments, however, are 
of the view that because participants, beneficiaries, and enrollees 
frequently do not have the ability to choose their air ambulance 
provider, they should not be required to pay higher cost-sharing 
amounts (such as coinsurance or a deductible) solely because the air 
ambulance provider assigned to them has negotiated higher contracted 
rates in order to cover its higher costs, or because it has a different 
revenue model, than other types of air ambulance providers. This 
approach is consistent with the approach these interim final rules take 
with respect to facilities, discussed in the following section of this 
preamble, which also generally does not provide for separate median 
contracted rates to be calculated based on characteristics of a 
particular facility. The Departments have concluded that this 
interpretation is consistent with the statute's intent to protect 
individuals from surprise medical bills.
Facility of the Same or Similar Facility Type
    If a plan or issuer has contracted rates for emergency services 
that vary based on the type of facility (that is, whether a facility is 
an emergency department of a hospital or an independent freestanding 
emergency department), the median contracted rate is calculated 
separately for each such facility type. Plans and issuers subject to 
the protections in the No Surprises Act are required to cover emergency 
services at both types of facilities. However, the Departments are 
aware that plans and issuers have not typically contracted with 
independent freestanding emergency departments, which may be a 
reflection of independent freestanding emergency departments' 
historical ability (prior to the enactment of the No Surprises Act) to 
charge higher rates for

[[Page 36892]]

services furnished on an out-of-network basis, and to balance bill 
enrollees when the charges were denied in part or in full.\53\ The 
Departments are also aware that there may be appreciable differences in 
the case-mix and level of patient acuity between these types of 
facilities.\54\ Therefore, where a plan or issuer has established 
contracts with both hospital emergency departments and independent 
freestanding emergency departments, and its contracts vary the payment 
rate based on the facility type, the median contracted rate is to be 
calculated separately for each facility type. The Departments are of 
the view that this approach will maintain the ability of plans and 
issuers to develop QPAs that are appropriate to the different types of 
emergency facilities specified by statute. The Departments seek comment 
on this approach, and whether it would be more appropriate for plans 
and issuers to always calculate separate QPAs for hospital emergency 
departments and independent freestanding emergency departments 
regardless of whether the plan or issuer varies the payment rate based 
on facility type, or whether a plan or issuer should never calculate 
separate QPAs for hospital emergency departments and independent 
freestanding emergency departments.
---------------------------------------------------------------------------

    \53\ See Medicare Payment Advisory Commission, Report to the 
Congress: Medicare and the Health Care Delivery System, ch. 8, 
Stand-alone Emergency Departments, June 2017, available at <a href="http://www.medpac.gov/docs/default-source/reports/jun17_ch8.pdf">http://www.medpac.gov/docs/default-source/reports/jun17_ch8.pdf</a> (last 
visited June 19, 2021).
    \54\ See id.
---------------------------------------------------------------------------

    However, these interim final rules do not allow plans or issuers to 
separately calculate a median contracted rate based on other 
characteristics of facilities that might cause contracted rates to 
vary, such as whether a hospital is an academic medical center or 
teaching hospital. Given that participants, beneficiaries, and 
enrollees with emergency medical conditions typically go (or are taken) 
to the nearest or most convenient emergency department, the Departments 
are of the view that, individuals generally should not be required to 
pay higher cost sharing (such as coinsurance or a deductible) based on 
features of the emergency facility that may have a bearing on its 
contracted rate with plans and issuers, but which are unrelated or 
incidental to the facility's role as a provider of emergency services.
Geographic Regions
    Under the No Surprises Act, plans and issuers must calculate the 
median contracted rate for an item or service using contracted rates 
for the same or similar item or service provided in the geographic 
region in which the item or service is furnished. The No Surprises Act 
directs the Departments, in consultation with the National Association 
of Insurance Commissioners (NAIC), to establish through rulemaking the 
geographic regions to be applied when determining the QPA, taking into 
account access to items and services in rural and underserved areas, 
including health professional shortage areas, as defined in section 332 
of the PHS Act.\55\
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    \55\ Under section 332 of the PHS Act, a health professional 
shortage area is (A) an area in an urban or rural area (which need 
not conform to the geographic boundaries of a political subdivision 
and which is a rational area for the delivery of health services) 
which the Secretary of HHS determines has a health manpower shortage 
and which is not reasonably accessible to an adequately served area, 
(B) a population group which the Secretary determines has such a 
shortage, or (C) a public or nonprofit private medical facility or 
other public facility which the Secretary determines has such a 
shortage. All Federally qualified health centers and rural health 
clinics, as defined in section 1861(aa) of the Social Security Act 
(42 U.S.C. 1395x(aa)), that meet the requirements of section 254g of 
title 42 shall be automatically designated as having such a 
shortage.
---------------------------------------------------------------------------

    In consulting on the geographic regions to be applied under the No 
Surprises Act, the NAIC recommended that geographic regions correspond 
to the applicable rating area used for purposes of the individual 
market and small group market rating rules under section 2701 of the 
PHS Act, implemented at 45 CFR 147.102, while allowing states the 
flexibility to establish alternative geographic regions. However, some 
states define rating area by county, resulting in large numbers of 
rating areas in a state, some of which might include very few, if any, 
facilities and providers. Therefore, adopting the rating area 
definitions as the standard for geographic regions could lead to a 
large number of geographic regions for which a plan or issuer would 
have to calculate separate median contracted rates, a large number of 
geographic regions without sufficient information, as well as a large 
number of geographic regions in which the median contracted rate is 
influenced by outliers.
    After consultation with the NAIC, the Departments are establishing 
geographic regions under these interim final rules that reflect 
differences in health care costs based on whether care is provided in 
urban or rural areas. The Departments are of the view that these 
geographic regions take into account access to items and services in 
rural and underserved areas, including health professional shortage 
areas, as defined at section 332 of the PHS Act. The Departments intend 
to monitor the effect of these geographic regions and periodically 
update such regions, as appropriate, taking into account the findings 
of the report submitted under section 109(a) of the No Surprises Act, 
which addresses, among other things, access to health care items and 
services in rural areas and health professional shortage areas.
    In defining ``geographic regions,'' the Departments have sought not 
only to minimize instances in which a plan or issuer lacks sufficient 
information to calculate the median of contracted rates in any 
particular geographic region, but also to limit the instances in which 
a plan or issuer has only the minimum amount of information to meet the 
sufficient information standard, as discussed later in this preamble. 
Using larger geographic regions, for which plans and issuers are likely 
to have more information, is expected to reduce the likelihood that the 
median of contracted rates would be skewed by contracts under which the 
parties have agreed to particularly high or low payment amounts.
    Under these interim final rules, for items and services other than 
air ambulance services, a geographic region is generally defined as one 
region for each metropolitan statistical area (MSA) in a state and one 
region consisting of all other portions of the state. The delineations 
for MSAs are described by the U.S. Office of Management and Budget 
(OMB) and published by the U.S. Census Bureau.\56\ MSAs encompass at 
least one urbanized area with a population of 50,000 or more people, 
plus adjacent territory that has a high degree of social and economic 
integration with the core as measured by commuting ties. MSAs are 
always established along county boundaries, but may include counties 
from more than one state. Under this definition, MSAs that cross state 
boundaries are divided between the respective states, with all the 
counties in a particular MSA in each state counted as a geographic 
region.
---------------------------------------------------------------------------

    \56\ OMB Bulletin No. 20-01. ``Revised Delineations of 
Metropolitan Statistical Areas, Micropolitan Statistical Areas, and 
Combined Statistical Areas, and Guidance on Uses of the Delineations 
of These Areas'' (Mar. 6, 2020), available at <a href="https://www.whitehouse.gov/wp-content/uploads/2020/03/Bulletin-20-01.pdf">https://www.whitehouse.gov/wp-content/uploads/2020/03/Bulletin-20-01.pdf</a>. 
U.S. Census Bureau, Delineation Files, available at <a href="https://www.census.gov/geographies/reference-files/time-series/demo/metro-micro/delineation-files.html">https://www.census.gov/geographies/reference-files/time-series/demo/metro-micro/delineation-files.html</a>.
---------------------------------------------------------------------------

    However, under this definition, if a plan or issuer does not have 
sufficient information to calculate the median of contracted rates for 
an item or service provided in an MSA, the plan or issuer must consider 
all MSAs in the state to be a single region when calculating the median 
of contracted rates for the item

[[Page 36893]]

or service provided in that MSA. In such cases, all MSAs in the state 
will constitute one geographic region, and all other portions of the 
state will continue to constitute a different region. If after applying 
these broader regions, a plan or issuer continues to have insufficient 
information to calculate the median of contracted rates, geographic 
regions will be based on Census divisions, with one region consisting 
of all MSAs in the Census division, and one region consisting of all 
other portions of the Census division. There are nine Census divisions, 
as published by the U.S. Census Bureau.\57\ This approach will help to 
reduce instances in which a plan or issuer cannot rely on its own 
contracted rates to determine the QPA in cases where the plan or issuer 
is not limited to operating within a single state but instead has 
provider contracts in a multi-state region.
---------------------------------------------------------------------------

    \57\ U.S. Department of Commerce Economics and Statistics 
Administration, U.S. Census Bureau, available at <a href="https://www2.census.gov/geo/pdfs/maps-data/maps/reference/us_regdiv.pdf">https://www2.census.gov/geo/pdfs/maps-data/maps/reference/us_regdiv.pdf</a>.
---------------------------------------------------------------------------

    These interim final rules establish alternate geographic regions 
with respect to air ambulance services. Given the nature of air 
ambulance services, the infrequency with which they are provided 
relative to the other types of items and services subject to the No 
Surprises Act, and the lower prevalence of participating providers of 
air ambulance services, the Departments have determined not to apply a 
definition of geographic regions based on MSAs, as narrow regions would 
result in more instances of insufficient information.
    Thus, for air ambulance services, a geographic region means one 
region consisting of all MSAs in the state, and one region consisting 
of all other portions of the state. If a plan or issuer does not have 
sufficient information to calculate the median of the contracted rates 
for an air ambulance service using that definition of a geographic 
region, these interim final rules apply broader regions based on Census 
divisions--that is, one region consisting of all MSAs in each Census 
division and one region consisting of all other portions of the Census 
division. Because air ambulance services can be furnished over large 
distances, these interim final rules provide that the geographic region 
to be applied for air ambulance services is determined based on the 
point of pick-up, meaning the location of the individual at the time 
the individual is placed on board the air ambulance. This approach is 
generally consistent with prevailing market practices among both 
private and public payers.
Non-Fee-for-Service Contractual Arrangements
    The No Surprises Act provides that rulemaking to establish the 
methodology used to determine the QPA must take into account payments 
that are made by a plan or issuer that are not on a fee-for-service 
basis. The Departments are aware that many types of alternative 
reimbursement models exist that are not standard fee-for-service 
arrangements. For example, under a bundled payment arrangement, plans 
and issuers may reimburse a provider for multiple items and services 
under a single billing code. Other payers have capitation arrangements, 
under which a provider or panel of providers is paid a fixed amount per 
member per month.
    The Departments understand that when a plan or issuer has a fully- 
or partially-capitated payment arrangement, the plan or issuer also 
typically has an internal methodology used to value claims for those 
payments made on a capitated basis. For example, a plan or issuer with 
capitation arrangements may have an underlying fee schedule that is 
used to calculate an individual's cost sharing. The Departments are of 
the view that, when a plan or issuer has an underlying fee schedule 
used to determine cost sharing under non-fee-for-service contracts, it 
is reasonable for the plan or issuer to use the same methodology to 
assign a value to the item or service for purposes of determining the 
QPA. This approach is used by plans and issuers in other similar 
contexts, including when providing data for the risk adjustment program 
\58\ and when making publicly available in-network rates under the 
transparency in coverage regulations.\59\
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    \58\ See 45 CFR 153.710(c) (requiring an issuer of a risk 
adjustment covered plan or a reinsurance-eligible plan in a state in 
which HHS is operating the risk adjustment or reinsurance program, 
as applicable, that does not generate individual enrollee claims in 
the normal course of business to derive the costs of all applicable 
provider encounters using its principal internal methodology for 
purposes of pricing those encounters).
    \59\ See 26 CFR 54.9815-2715A3(b)(1)(C); 29 CFR 2590.715-
2715A3(b)(1)(C); 45 CFR 147.212(b)(1)(C) (requiring plans and 
issuers that use underlying fee schedule rates for calculating cost 
sharing to make publicly available on an internet website the 
underlying fee schedule rates for all covered items and services).
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    Therefore, in the case of these alternative payment models, such as 
bundled and fully or partially capitated arrangements, where payment 
made by a plan or issuer is not fully on a fee-for-service basis, these 
interim final rules provide that the plan or issuer must calculate a 
median contracted rate for each item or service using the underlying 
fee schedule rates for the relevant items and services, if underlying 
fee schedule rates are available. The term ``underlying fee schedule 
rate'' means the rate for a covered item or service from a particular 
participating provider, providers, or facility that a group health plan 
or health insurance issuer uses to determine a participant's, 
beneficiary's, or enrollee's cost-sharing liability for the item or 
service, when that rate is different from the contracted rate.\60\ If 
there is no underlying fee schedule rate for an item or service, these 
interim final rules provide that the plan or issuer must calculate the 
median contracted rate using a derived amount, which, consistent with 
the definition in the transparency in coverage regulations, is the 
price that a plan or issuer assigns an item or service for the purpose 
of internal accounting, reconciliation with providers, or for the 
purpose of submitting data in accordance with the requirements of 45 
CFR 153.710(c).
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    \60\ This definition is substantially similar to the definition 
of ``underlying fee schedule rate'' in the transparency in coverage 
regulations at 26 CFR 54.9815-2715A1(a)(2)(xxii), 29 CFR 2590.715-
2715A1(a)(2)(xxii), and 45 CFR 147.210(a)(2)(xxii).
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    The Departments considered alternative approaches to account for 
non-fee-for-service contractual arrangements, such as requiring plans 
and issuers to calculate median contracted rates for service bundles, 
or allowing plans or issuers to disregard certain types of non-fee-for-
service contracts for purposes of calculating the median contracted 
rate. However, the approach specified in these interim final rules will 
ensure that the median contracted rate calculation accounts for a range 
of different contractual arrangements, including instances where a plan 
or issuer uses different types of contracting models with different 
providers and facilities. Using an underlying fee schedule or derived 
amount will allow plans or issuers to, in essence, convert each of 
their non-fee-for-service contracts into fee-for-service arrangements 
for purposes of calculating the median contracted rate. By avoiding 
instances where plans or issuers might have been required to disregard 
some of their contracts, this approach minimizes the number of 
instances in which a plan or issuer would not have sufficient 
information to calculate a median contracted rate and ensures that 
arrangements that pay for value over service volume are reflected in 
the QPA. In addition, this approach will result in the calculation of a 
QPA that aligns with a service code (or service-code modifier

[[Page 36894]]

combination). The Departments anticipate this result will be helpful to 
nonparticipating providers and facilities in understanding how much 
cost sharing they are permitted to charge for a given item or service, 
and as they negotiate with the plan or issuer to determine the out-of-
network rate.
    It is the Departments' understanding that under certain capitated 
and bundled payment arrangements, providers' payments may be reconciled 
retrospectively to account for utilization, value adjustments, or other 
weighting factors that can affect the final payment to a provider. In 
addition, payers and providers may agree to certain incentive payments 
during the contracting process to promote the provision of higher-
quality, lower-cost health care to participants, beneficiaries, or 
enrollees over time. These interim final rules specify that when 
calculating median contracted rates, plans and issuers must exclude 
risk sharing, bonus, or penalty, and other incentive-based and 
retrospective payments or payment adjustments. The Departments are of 
the view that excluding these payments and payment adjustments from the 
median contracted rates used to determine cost sharing for items and 
services furnished by nonparticipating providers or facilities is 
consistent with how cost sharing is typically calculated for in-network 
items and services, where the cost-sharing amount is customarily 
determined at or near the time an item or service is furnished, and is 
not subject to adjustment based on changes in the amount ultimately 
paid to the provider or facility as a result of any incentives or 
reconciliation process.
b. Indexing
    The No Surprises Act provides that, in instances when the median 
contracted rate is determined as of January 31, 2019, the QPA for items 
and services furnished during 2022 is calculated by increasing the 
median contracted rate by the percentage increase in the consumer price 
index for all urban consumers (U.S. city average) (CPI-U) over 2019, 
the percentage increase over 2020, and the percentage increase over 
2021. The No Surprises Act further provides that the QPA for 2022 is 
then adjusted annually for items and services furnished during 2023 or 
a subsequent year. Therefore, the increase for any year is the CPI-U 
for the year, as so defined, divided by the CPI-U for the prior year. 
The combined percentage increase for 2019, 2020, and 2021 to determine 
the amount for 2022 is the product of the CPI-U increases for 2019, 
2020, and 2021 multiplied together. For any year, the factor will be 
the quotient of CPI-U for the current year divided by the CPI-U for the 
prior year. For example, for an item or service provided in 2023, the 
2023 QPA is the 2022 QPA multiplied by the CPI-U 2022/CPI-U 2021.
    These interim final rules provide specifications for calculating 
the percentage increase in CPI-U to ensure that all plans and issuers 
adjust the percentage in a uniform manner. In order to ensure that 
uniformity, these interim final rules provide that plans and issuers 
will calculate the increases using the factors determined by the 
Treasury Department and the IRS, and published in guidance by the IRS. 
In determining the factors, these interim final rules provide that the 
percentage increase for any year is calculated by using the CPI-U 
published by the Bureau of Labor Statistics of the DOL. For this 
purpose, the CPI-U for each calendar year is the average of the CPI-U 
as of the close of the 12-month period ending on August 31 of the 
calendar year, rounded to 10 decimal places. This allows the 
Departments to provide the percentage increase factor before January 1 
of each applicable year with sufficient time to adjust the QPAs for the 
year.
c. Special Rules for Unit-Based Services
    These interim final rules provide special rules for calculating the 
QPA for items or services for which a plan or issuer generally 
determines the reimbursement level for the same or similar items or 
services by multiplying the contracted rate by another unit, such as 
time or mileage. In these cases, indexing the median contracted rate to 
calculate the QPA would result in an amount that does not reflect the 
other units that are generally considered when calculating the in-
network payment amount. Therefore, when reimbursement levels are 
determined using this approach, these interim final rules specify that 
the QPA is calculated by determining the median contracted rate used 
for that item or service, indexing that median amount in accordance 
with the otherwise applicable rules regarding indexing, and then 
applying the pertinent multipliers. These interim final rules also 
include specific instructions for calculating the QPA for anesthesia 
services and for certain service codes for air ambulance services.
Anesthesia Services
    Payers generally calculate payment amounts for anesthesia services 
by multiplying the negotiated rate for the anesthesia conversion factor 
that has been negotiated between the payer and the provider (expressed 
in dollars per unit) by (1) the base unit for the anesthesia service 
code, (2) the time unit, and (3) the physical status modifier unit. The 
base unit, time unit, and physical status modifier unit are specific to 
the individual receiving the anesthesia services. These units are not 
expressed in dollars per unit, nor do they vary by contract. The base 
units for an anesthesia service code are the American Society of 
Anesthesiologists Relative Value Guide base units for that service 
code. The time unit represents the length of time during which the 
anesthesia services were furnished, and for purposes of the QPA 
methodology, is measured in 15-minute increments or a fraction thereof. 
The physical status modifier on a claim is a standard modifier 
describing the physical status of the patient and is used to 
distinguish between the various levels of complexity of the anesthesia 
services provided, and is expressed as a unit with a value between zero 
(0) and three (3).
    These interim final rules include a methodology for calculating the 
QPA for these anesthesiology services that reflects the manner in which 
providers are generally paid for these services. To calculate the QPA 
for anesthesia services furnished during 2022, these interim final 
rules require the plan or issuer to, first, take the median contracted 
rate for the anesthesia conversion factor (determined in accordance 
with the methodology for calculating median contracted rates for 
service code-modifier combinations) for the same or similar item or 
service as of January 31, 2019, and increase that amount to account for 
changes in the CPI-U, using the methodology described earlier in this 
section of the preamble. This amount is referred to as the indexed 
median contract rate. The plan or issuer must then multiply this 
indexed median contracted rate for the anesthesia conversion factor by 
the sum of the base unit (using the value specified in the most 
recently published edition (as of the date of service) of the American 
Society of Anesthesiologists Relative Value Guide), time unit, and 
physical status modifier units of the participant, beneficiary, or 
enrollee to whom anesthesia services are furnished to determine the 
QPA.
    To calculate the QPA for anesthesia services furnished during 2023 
or a subsequent year, the plan or issuer must use the indexed median 
contracted rate for the anesthesia conversion factor, and adjust that 
amount by the percentage increase in the CPI-U over the previous year 
using the methodology described earlier in this section of the 
preamble.

[[Page 36895]]

The plan or issuer must then multiply that amount by the sum of the 
base unit (using the value specified in the most recently published 
edition (as of the date of service) of the American Society of 
Anesthesiologists Relative Value Guide), time unit, and physical status 
modifier units for the participant, beneficiary, or enrollee to whom 
anesthesia services are furnished to determine the QPA.
Air Ambulance Services
    Payers often reimburse for air ambulance services in part by using 
air mileage service codes (A0435 and A0436) and reimbursement levels 
that reflect the number of miles an individual is transported by the 
air ambulance, which are referred to as loaded miles. Payment amounts 
are calculated by multiplying the negotiated rate for the service code, 
referred to in this rule as the air mileage rate, by the number of 
loaded miles. These interim final rules include a methodology for 
calculating the QPA for these air mileage service codes that reflects 
the manner in which providers are generally paid for the service codes.
    To calculate the QPA for the portion of air ambulance services 
billed using the air mileage service codes that are furnished during 
2022, the plan or issuer must first increase the median contracted 
rate, in accordance with 26 CFR 54.9816-6T(c)(1)(i), 29 CFR 2590.716-
6(c)(1)(i), or 45 CFR 149.140(c)(1)(i), as applicable. This amount is 
referred to as the indexed median air mileage rate. The plan or issuer 
must then multiply the indexed median air mileage rate by the number of 
loaded miles provided to the participant, beneficiary, or enrollee to 
determine the QPA.
    To calculate the QPA for air ambulance services billed using the 
air mileage service codes (A0435 and A0436) that are furnished during 
2023 or a subsequent year, the plan or issuer must increase the indexed 
median air mileage rate, determined for such services furnished in the 
immediately preceding year, using the methodology described in 26 CFR 
54.9816-6T(c)(1)(ii), 29 CFR 2590.716-6(c)(1)(ii), or 45 CFR 
149.140(c)(1)(ii), as applicable. The plan or issuer must then multiply 
the indexed median air mileage rate by the number of loaded miles 
provided to the participant, beneficiary, or enrollee to determine the 
QPA.
d. Cases With Insufficient Information
    Section 9816(a)(3)(E)(iii) of the Code, section 716(a)(3)(E)(iii) 
of ERISA, and section 2799A-1(a)(3)(E)(iii) of the PHS Act, as added by 
the No Surprises Act, specify an alternative process to determine the 
QPA in cases where a group health plan or health insurance issuer 
offering group or individual health insurance coverage lacks sufficient 
information to calculate the median of contracted rates in 2019, as 
well as for newly covered items or services in the first coverage year 
after 2019.
Definition of Sufficient Information
    Under these interim final rules, a plan or issuer is considered to 
have sufficient information to calculate the median of contracted rates 
if the plan or issuer has at least three contracted rates on January 
31, 2019, to calculate the median of the contracted rates in accordance 
with the methodology in these interim final rules. In the Departments' 
view, while a median contracted rate could be calculated with a smaller 
number of contracts, requiring a minimum of three contracted rates is 
supported by the statute's direction to calculate a median, rather than 
a mean. Furthermore, the Departments have determined that three 
contracted rates for a particular item or service in a geographic 
region represents the minimum number of contracts necessary to 
reasonably reflect typical market negotiations while reducing the 
potential for outlier rates to unduly influence the calculation of the 
QPA.
    Under section 9816(a)(3)(E)(iii) of the Code, section 
716(a)(3)(E)(iii) of ERISA, section 2799A-1(a)(3)(E)(iii) of the PHS 
Act, and these interim final rules, where a plan or issuer that 
initially does not have sufficient information to calculate the median 
contracted rate based on January 31, 2019 contracted rates (or for new 
plans and coverage or new service codes, as discussed in more detail in 
this section of the preamble) later gains sufficient information, the 
plan or issuer must calculate the QPA using the median contracted rate 
for the first sufficient information year. The first sufficient 
information year is defined as: (1) In the case of an item or service 
for which a plan or issuer does not have sufficient information to 
calculate the median of contracted rates in 2019, the first year after 
2022 for which the plan or issuer has sufficient information to 
calculate the median of contracted rates in the year immediately 
preceding that first year after 2022; and (2) in the case of a newly 
covered item or service, the first year after the first coverage year 
for such item or service with respect to such plan or coverage for 
which the plan or issuer has sufficient information to calculate the 
median of the contracted rates in the year immediately preceding that 
first year.
    In cases in which contracted rates for a year after 2019 must be 
used to calculate the median contracted rate, a plan or issuer will be 
considered to have sufficient information to calculate the median 
contracted rate for a year if, with respect to that year, both of the 
following conditions are met: (1) The plan or issuer has at least three 
contracted rates on January 31 of the year immediately preceding that 
year to calculate the median of the contracted rates in accordance with 
the methodology in these interim final rules; and (2) the contracted 
rates account (or are reasonably expected to account) for at least 25 
percent of the total number of claims paid for that item or service for 
that year with respect to all plans of the sponsor (or of the 
administering entity, if applicable) or all coverage offered by the 
issuer that are offered in the same insurance market.
    The requirement that a plan or issuer have at least three 
contracted rates for a particular item or service in a geographic 
region is the same as the requirement that applies when determining 
whether there is sufficient information to calculate a median 
contracted rate for items and services furnished during 2022 using the 
median of contracted rates as of January 31, 2019. The 25 percent 
minimum claims volume requirement, however, applies where only 
contracted rates for years after 2019 are used to determine whether a 
plan or issuer has sufficient information to calculate the median 
contracted rate in the first sufficient information year. While the 
Departments are not concerned about manipulation of the QPA in the 
majority of cases where the median contracted rate is based on 2019 
contracted rates, the Departments recognize the potential for plans and 
issuers to engage in selective contracting practices that artificially 
change the median contracted rate in cases where subsequent year 
contracted rates are used to determine the QPA. Therefore, this 
requirement will help to ensure that when contracted rates for years 
after 2019 are used to calculate a median contracted rate, those 
network contracts represent a reasonable proportion of a plan's or 
issuer's total claims and are not designed to manipulate the QPA.
Eligible Databases
    In cases in which a plan or issuer does not have ``sufficient 
information'' to calculate a median contracted rate, the No Surprises 
Act directs the plan or issuer to determine the QPA through use of any 
database that is determined, in accordance with rulemaking issued by 
the Departments, to not have any

[[Page 36896]]

conflicts of interest and to have sufficient information reflecting 
allowed amounts paid to a health care provider or facility for relevant 
services furnished in the applicable geographic region (such as a state 
all-payer claims database).
    These interim final rules establish standards for databases, 
referred to as eligible databases, that may be used to determine the 
QPA. State all-payer claims databases are categorically eligible under 
these interim final rules because they are specifically identified as 
not having any conflicts of interest and as having sufficient 
information reflecting allowed amounts in section 9816(a)(3)(E)(iii)(I) 
of the Code, section 716(a)(3)(E)(iii)(I) of ERISA, and section 2799-
1(a)(3)(E)(iii)(I) of the PHS Act. Other third-party databases may also 
be eligible, provided all of the following conditions are satisfied.
    First, the database or the organization maintaining the database 
cannot be affiliated with, or owned or controlled by, any health 
insurance issuer, or a health care provider, facility, or provider of 
air ambulance services, or any member of the same controlled group as, 
or under common control with, any such entity. For example, if a 
majority of the members on the governing board of a database or the 
organization maintaining the database are associated with a health 
insurance issuer, the database would be considered to have a conflict 
of interest under these interim final rules, since it is controlled by 
the issuer. As another example, if an issuer owns 40 percent of the 
stock of the organization that maintains a database, and its subsidiary 
owns an additional 20 percent of the stock of the organization that 
maintains the database, the database would be considered to have a 
conflict of interest under these interim final rules, since it is 
effectively controlled by the issuer. As a third example, if an issuer 
and the organization that maintains a database are both subsidiaries of 
the same parent organization, the database would be considered to have 
a conflict of interest under these interim final rules, since it is 
affiliated with the issuer. In the Departments' view, this standard is 
critical to ensuring the independence of any database used to determine 
the QPA. The Departments solicit comment on whether a database should 
not be affiliated with, or owned or controlled by, other entities, such 
as plan sponsors or third-party administrators, in order to avoid a 
conflict of interest. The Departments also seek comment on whether to 
establish a specific threshold that a party's minority ownership 
interest must meet or exceed in order to create a conflict of interest 
for purposes of these interim final rules.
    For purposes of applying the controlled group rules to eligible 
databases, a controlled group means a group of two or more persons that 
is treated as a single employer under Code sections 52(a), 52(b), 
414(m), or 414(o). The Treasury Department and the IRS are considering 
whether further guidance is needed under section 52(a) or (b) of the 
Code to address either organizations exempt from tax under section 
501(a) of the Code or nonprofit organizations that, although not exempt 
from tax under section 501(a) of the Code, do not have members or 
shareholders that are entitled to receive distributions of the 
organization's income or assets (including upon dissolution) or that 
otherwise retain equity interests similar to those generally held by 
owners of for-profit entities. Until further guidance is issued, those 
two types of organizations may either rely on a reasonable, good-faith 
application of section 52(a) and (b) of the Code (taking into account 
the reasons for which the controlle

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This is legal information, not legal advice. Laws vary by jurisdiction and change frequently. Always verify current law with official sources and consult a licensed attorney in your jurisdiction for advice on your specific situation.