Notice2021-13224
Agency Information Collection Request. 30-Day Public Comment Request
Primary source
Metadata and text below are from the Federal Register, a public-domain U.S. government work. Always verify the official published version before relying on it for any legal matter.
Published
June 24, 2021
Issuing agencies
Health and Human Services Department
Abstract
In compliance with the requirement of the Paperwork Reduction Act of 1995, the Office of the Secretary (OS), Department of Health and Human Services, is publishing the following summary of a proposed collection for public comment.
Full Text
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<title>Federal Register, Volume 86 Issue 119 (Thursday, June 24, 2021)</title>
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[Federal Register Volume 86, Number 119 (Thursday, June 24, 2021)]
[Notices]
[Pages 33317-33318]
From the Federal Register Online via the Government Publishing Office [<a href="http://www.gpo.gov">www.gpo.gov</a>]
[FR Doc No: 2021-13224]
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DEPARTMENT OF HEALTH AND HUMAN SERVICES
[Document Identifier: OS-0955-0003]
Agency Information Collection Request. 30-Day Public Comment
Request
AGENCY: Office of the Secretary, HHS.
ACTION: Notice.
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SUMMARY: In compliance with the requirement of the Paperwork Reduction
Act of 1995, the Office of the Secretary (OS), Department of Health and
Human Services, is publishing the following summary of a proposed
collection for public comment.
DATES: Comments on the ICR must be received on or before July 26, 2021.
ADDRESSES: Written comments and recommendations for the proposed
information collection should be sent within 30 days of publication of
this notice to <a href="http://www.reginfo.gov/public/do/PRAMain">www.reginfo.gov/public/do/PRAMain</a>. Find this particular
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.
FOR FURTHER INFORMATION CONTACT: Sherrette Funn, <a href="/cdn-cgi/l/email-protection#9ecdf6fbececfbeaeafbb0d8ebf0f0def6f6edb0f9f1e8"><span class="__cf_email__" data-cfemail="f1a29994838394858594dfb7849f9fb1999982df969e87">[email protected]</span></a>
or (202) 795-7714. When submitting comments or requesting information,
please include the document identifier 0955-0003-30D and project title
for reference.
SUPPLEMENTARY INFORMATION: Interested persons are invited to send
comments regarding this burden estimate or any other aspect of this
collection of information, including any of the following subjects: (1)
The necessity and utility of the proposed information collection for
the proper performance of the agency's functions; (2) the accuracy of
the estimated burden; (3) ways to enhance the quality, utility, and
clarity of the information to be collected; and (4) the use of
automated collection
[[Page 33318]]
techniques or other forms of information technology to minimize the
information collection burden.
Title of the Collection: Generic Clearance for the Collection of
Qualitative Feedback on Agency Service Delivery.
Type of Collection: Father Generic ICR revision.
OMB No. 0955-0003--Office of the National Coordinator for Health
Information Technology.
Abstract: The Office of the National Coordinator for Health
Information Technology is seeking a three-year revision of OMB control
number 0955-0003 to continue collecting routine customer feedback on
agency service delivery. The proposed information collection activity
provides a means to garner qualitative customer and stakeholder
feedback in an efficient, timely manner, in accordance with the
Administration's commitment to improving service delivery. Qualitative
feedback means information that provides useful insights on perceptions
and opinions, and is not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences, and expectations; provide an early warning of
issues with the service; or focus attention on areas where
communication, training, or changes in operations might improve
delivery of products or services. These collections will allow for
ongoing, collaborative, and actionable communications between the
Agency and its customers and stakeholders. It will also allow feedback
to contribute directly to the improvement of program management.
The solicitation of feedback will target areas such as timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
Affected Public: Individuals, households, professionals, and/or the
public/private sector.
Average estimates for the next three years:
Estimated Total Number of Respondents: 10,000.
Expected Annual Number of Activities: 6.
Average Number of Respondents per Activity: 1667.
Frequency of Response: Once per activity.
Average Minutes per Response: 7.
Total Burden Hours: 1167.
Estimated Annualized Burden Table
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Number Average burden
Type of respondent Number of responses per per response Total burden
respondents respondent (in hours) hours
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Individuals, households, professionals, and/ 10,000 1 7/60 1167
or the public/private sector...............
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Total................................... 10,000 1 7/60 1167
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Sherrette A. Funn,
Paperwork Reduction Act Reports Clearance Officer, Office of the
Secretary.
[FR Doc. 2021-13224 Filed 6-23-21; 8:45 am]
BILLING CODE 4150-45-P
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